"Verizon Rebate, beware they don't tell the truth!"0.5 starson by John_From_NYC
Pros: Very little Verizon customer service is horrible and they do not tell the truth.
Cons: Beware of Verizon rebate claims!!
Summary: Beware of Verizon rebate claims!! I bought a phone from them and sent in all the papers requested. I then subsequently called numerous times with issues with the phone and as well the issue of not receiving the rebate. Each rep noted the call with the phone issue as well as not receiving the rebate. It is also note worthy that I bought the phone with Verizon over the phone with their upgrade and customer service department so they knew when I bought the phone and from whom I bought it from, which was directly from Verizon. Now they tell me too much time has passed and they are no longer giving me the rebate or credit and they did not know when I bought the phone and the rebate at that time!!! Verizon customer service is the worst and those reps on the last call would not allow me to speak to their supervisor or give their names. Stay on them so you do not have the same experience!