"Not ready for business!"2.5 starson by mmichaels
Pros: Certainly a member of the next generation of smartphones.
Cons: This phone's native email app DOES NOT work properly with Exchange Activesync.
Summary: The phone will initially sync with exchange activesync properly, but every few weeks you will be deleting your sync profile and readding it to get rid of the "sync protocol error" that occurs when your emails stop working.
See http://community.vzw.com/t5/DROID-Incredible-by-HTC/HTC-Incredible-Exchange-email-problem/m-p/299618 for an example of forum posts relating to this problem. The only solution is to buy a $20 3rd party email app! The owner of my company is now stuck with a phone that stops receiving emails at very random intervals. How embarassing.