Pros The phone operates well:
The screen is responsive
Layout of everything is very natural
Easy to use
Cons Lots of people I know who have these experience frequent freezing after calls that can only be remedied by plugging the phone in or by taking the battery out to restart it. It would also experience "unexpected shutdowns" on average of once a week
Summary Honestly, when the phone works, I like it a lot, and have no real complaints with its successful functioning. I just wish that it functioned at least as often as is doesn't. When things to finally come to a head and you decide to get it worked on, you're in for a real treat! HTC's customer service was actually fairly good, but the issue is that you're going to be without a phone for a MINIMUM of two weeks, which is a fairly substantial hassle. There are a very few Sprint stores who are kind enough to provide loaner phones when shown an RMA, but the vast majority don't, and they're process is a sodden mess. You give them your phone, wait forever, and in the end they'll probably issue you a new phone, or your old phone with some new parts in it, though, you'll have to wait a few days for that too. For this kindness they charge you 35 dollars. Admittedly, 35 bucks isn't an outrageous sum, but it is when you think about the fact that Sprint sold you a defective product, and now you're paying to replace a phone you did nothing to break, so that you can continue to access the services (i.e. phone/text/data) that you were going to be paying for while you waited for your phone to come back to you had you decided to send it back to HTC. It may just be me, but I think it's pretty bad business to charge your customers for your own company or the faults of your suppliers.
Pros Wonderful screen. Responsive touch features. HTC sense. Processor rarely if ever stutters. Call quality (I/O). Decent camera. 4" screen is just the right size. Phone feels SOLID. Connections (BT/3G/4G/WiFi) without a hitch. Elegant design.
Cons Phone is too tall + slightly thick. Battery capacity/life - be ready to charge daily. No cover for micro-USB or 3.5mm audio. Earpiece could use more volume. 8 GB sd card + 768 MB RAM - much prefer 16 GB sd card and 1 GB RAM in this day and age.
Summary Well-designed smartphone that could use some trimming, a stamina boost, and more integrated and insertable capacity. However, the price is right at $99 after $50 mail in rebate.
Pros Was shipped with an 8GB SD card installed.
Has an LED that can serve as a flashlight.
Has a (albeit shabby) front-facing camera for video-conferencing.. although I returned it before using it.
Sized for smaller hands to hold it securely.
Cons When charging and actively used, the back plate gets hot enough to make you drop it. Do not let children near it in this situation.
The changing or adding of ringtones is 1000x more complicated and less functional than the old one I was replacing.
Summary I wouldn't recommend this to my worst enemy. It provides the basics of all the HTC EVO line, but when troubleshooting, I found that this DESIGN was a 'special' EVO that lacks the features of all the others. I am unsure how they get away with calling it EVO, despite its being a Sprint phone.
The camera was ridiculous, and worse than my 1.3mp on my 3 year old Samsung. Each time I aimed at a subject, the window would blur and clear repeatedly, and any captured images came out blurred. I understand a 5mp isn't going to give me 12mp quality, but it should be better than the 1.3 I had.
When syncing my contacts, it duplicated every single one that was in my Gmail account and phone, and refused to offer an option to Merge them - which I was TOTALLY surprised by! I had to go through 480 contacts and "Copy/Paste" the email info to the phone contact info and delete the duplicate. Sigh. Three hours of wasted time, since I returned it gleefully in less than a week.
Also annoying - Finding that none of the problems I was having, despite being all over the InterWeb as commonly occurring issues, had any solutions.
I am not a Tech-Genius, but also far from novice, so was truly and wholly disappointed by this device. I can't wait to try the LG Marquee next!
Pros Good functionality when it works
Cons This phone freezes up at least once a day, often more. I have to take it out of its case, take it apart, remove the battery. If I'm in a hurry and need to use my phone, too bad. What a piece of garbage. I will NEVER buy an HTC product again. JUNK!
Pros 1. Great screen
2. Comes with 8gb MicroSD
Cons 90min. battery life with gps, wifi, 4g off
3G data 1800ms ping, 0.02 down, 0.01 up
Terrible, noisy cameras
The touchscreen is very inaccurate
Comes with no touchscreen calibration tool
ICS took a year
Rarely 3G, barely 4G
Summary THIS PHONE IS USELESS and I cannot wait until the day my contract is up*UPDATE*
Updated on Nov 12, 2012
I MEANT BARELY 3G, RARELY 4G