"Best phone I've ever owned"5.0 starson by willywill82
Pros: Quick & snappy response to launch apps
Quick & snappy resonse to send & receive messages
True smartphone capabilities (email, Exchange support, downloading files, multitasking, etc.)
Bright beautiful screen with response touch interface
Cons: Screen could've been a bit larger, scrolling a tad bit smoother, proximity sensor, flash on the camera, better aftermarket accessories, more in-box goodies from HTC, louder external speaker, different colors (at least a black one)
Summary: I'm absolutely in love. I've had a million cellphones since I got my first one back in my senior year of high school (Spring 2001), and I've had lots of touchscreen phones. This isn't the most powerful phone in terms of sheer processing speed compared to higher powered phones with faster speed chips, and even doing mutliple things, this phone is extremely responsive and quick. I keep reading on-line about the "lag," but I've yet to see it. If the "lag" is waiting for 1-2 seconds for your e-mail to appear when you've opened the e-mail app or 1-2 seconds for the screen to change to landscape or to portrait mode, then you're asking too much because even the "almighty" iPhone 3GS which I happily sold to pay my ETF to get back to Sprint to get this device (Sprint's network is far more reliable than AT&T, I'm sorry!) would then be considered "laggy" too. Even in full bars in 3G my iPhone 3GS which was brand new would CONSTANTLY drop calls, and opening the application store was a lesson in patience; just took too freakin' long to do, and especially due to the limited nature and extent of reach into the OS apps on iPhone have, most were just pretty apps with next to no meaning. Android is different. I'll admit: the standard UI on Android (non withstanding HTC Sense) is very, very bland and dull, but it gets the job done, and my App Market works everytime I open it. I have to be absolutely honest: I had a 16GB 3GS and there was lag with it, too, but no one seems to want to report it because it's the next best thing to sliced bread. I can't say iPhone sucks, because it doesn't, but it's not the perfect cellphone it's often portrayed to be. My HTC Hero is, to me at least, far superior to iPhone in terms of sheer functionality, quality, reception, voice quality, and as good as 3G and 3GS in terms of speed when running through apps and using the phone. Plus, this thing is actually customizable: all you can do on iPhone is move around your apps. That's it. I mean, you still can't, after 3 iterations, run more than 1 3d party app at a time. Maybe the next one will? Who knows. But then again, all Apple might do is make it come in red, with a camera flash and a 5 MP camera, and then BAM, it'll be the 2nd coming, but only this time, part 4. But in all honesty, I love this device, and for people looking to think outside the box, and give an open source smartphone with endless possibilities, you'll love Android, you'll love the Hero, and you'll love Sprint, because you'll definitely love completing a phone call on your terms far more often than not, as well as falling in love with a much lower bill. I'm on the Simply Everything plan getting, well, simply everything for $99 a month, and on AT&T, the same thing, (adding AT&T's navigation software for an additional $10 per month) was bringing my bill to nearly $160-165 after taxes. I'm saving money, I'm on a better network, I have a better cellular telephone, I've got touch screen, navigation, multi-tasking, an app store with apps that actually change how the phone works, multi-touch... I just couldn't be happier. Hopefully the iPhone will still do well and that the 4G or whatever it'll end up being will blow the socks off its competition: then the Hero2 will be even more fantastic than it already is!