Entered CNET Catalog: 06/14/2007
SKU: Mogul
Manufacturer: HTC America Inc.
Manufacturer description
The Mogul packs the power of Windows Mobile 6, Microsoft Office, e-mail, Internet multimedia into a remarkably slim, solutions-focused device. Leave the laptop at home - gives you the power to work and play when and where you want to.Product summary
The good: The Sprint Mogul by HTC runs the latest Windows Mobile 6, has more memory included, and has a thinner design. It also boasts Bluetooth, Wi-Fi, and EV-DO support as well as a 2-megapixel camera. Sprint will also offer an over-the-air update post-launch that gives you access to the Sprint Music Store.
The bad: Some elements of the Mogul's hardware as well as speakerphone volume and quality is sub-par. A slower processor and limited program memory can sometimes slow down performance.
The bottom line: The Sprint Mogul by HTC brings some needed design and feature updates to its predecessor, and refreshes the carrier's staid lineup of smartphones. It has some performance issues, but is worth the upgrade.
Editors' review
- Editors' Rating: 7.3
- Editors' Choice: No
- Reviewed on: 06/17/2007
Photo gallery:
Sprint Mogul
For a few months now, AT&T got one new smartphone after another. Yet things are starting to look up--for Sprint subscribers, anyway. Today, the carrier announced the Sprint Mogul by HTC, the long-awaited successor to the Sprint PPC-6700. Sporting a thinner design and updated features, including Windows Mobile 6, the Mogul is a powerful Windows Mobile smartphone for the most demanding user. On the downside, the speakerphone quality is weak and the device can be sluggish, but we think it's worth an upgrade over the two-year-old PPC-6700 not to mention a good alternative to Sprint's Palm Treo 700wx. The Sprint Mogul will be available online and through business sales channels starting June 18 and in retail stores nationwide by mid-July. Pricing starts at a wallet-crunching $399.99 with a two-year service agreement.
Design
The Sprint Mogul's design pulls a fast one on you. Without consulting the specs, the Mogul looks quite a bit smaller than its predecessor. Perhaps it's the lack of an external antenna that gives this illusion, but in reality, the Mogul is heavier and taller than the PPC-6700 and only marginally thinner (4.3 inches high by 2.3 inches wide by 0.7 inch deep and 6.5 ounces for the Mogul vs. the PPC-6700's 4.2 inches by 2.3 inches by 1 inch and 6.1 ounces). The overall look is reminiscent of the T-Mobile Wing, though we think the Mogul isn't quite as comfortable to hold as the Wing since it lacks a soft-touch finish. In addition, the back battery cover has a plastic, flimsy feel, so we worry that it might crack after some use.
If you take a quick, 360-degree visual tour of the Mogul, you'll notice a lot of buttons adorning the device. While they can be a bit overwhelming at first, they do allow for easier and faster one-handed operation. On the right side, you have the power button, a Communication Manager launcher for all your wireless connections, the camera activation key, and the stylus holder. The camera lens is located on the back along with a flash, but there's no self-portrait mirror. The left side holds a thumb wheel for faster scrolling, as well as an OK button, a voice recorder key, and a switch that lets you turn on the Wi-Fi. Finally, there's an infrared port, a microSD card slot, a reset button, and a mini USB port on the bottom of the unit.
Of course, you'll spend a majority of your time using the touch screen and full QWERTY keyboard to enter text and launch apps. Fortunately, you shouldn't have many problems with both tasks since the touch screen is responsive and the keyboard is roomy. What's more, the screen measures 2.8 inches diagonally with a standard 65,000-color output and 240x320 pixel resolution. Text, images, and Web sites looked great, and it's readable in most lighting conditions except for direct sunlight. You can adjust the backlighting and customize your home screen with different menu items, background images, and themes. An array of shortcut keys surrounds the display; at the top, you have quick-launch buttons to your messages and Internet Explorer Mobile, while there are two soft keys, the Talk and End buttons, a Start menu shortcut, an OK button, and a four-way navigation toggle below the screen. The only thing that really gave us a problem was the circular toggle; it's stiff and sticky, and the plastic button feels cheap. In fact, the top portion was actually out of its socket and we had to pop it back in. HTC makes some high-quality smartphones, so we expect better.
To access the full QWERTY keyboard, just push the front cover to the left. The sliding mechanism is smooth, and the cover locks into place with a satisfying click. The screen switches automatically from portrait to landscape mode, but like the Wing, the transition took a few seconds, especially when we had numerous apps open. The Mogul's keyboard is similar to the ones found on the T-Mobile Wing and Cingular 8525, though the two soft keys have been moved to the top of the keyboard. There isn't much spacing between buttons, but the squarish keys are large and tactile enough so that most users shouldn't have too many problems typing on it.
The Sprint Mogul comes packaged with a healthy set of accessories, including an AC adapter, a USB cable, a wired stereo headset, a 512MB microSD card, a leather carrying case, a clear screen protector, a reference material, and more. For more personalization options, check out our cell phone accessories, ring tones, and help page.
Features
Like the T-Mobile Wing and the HTC Touch before it, the Sprint Mogul follows suit and upgrades to Windows Mobile 6 Professional Edition as well as adding a 2-megapixel camera. To differentiate itself from the competition, Sprint adds some goodies of its own to the Mogul, which we'll discuss throughout this section.
Starting with the basics, the Mogul's voice features include a speakerphone, voice commands, smart dialing, speed dial, vibrate mode, and text and multimedia messaging. The contact list is limited only by the available memory, and each entry includes storage for as many as 12 numbers, home and work addresses, e-mail, IM screen name, birthday, spouse's name, and more. For caller ID purposes, you can pair a contact with a photo, a caller group, or any of 24 polyphonic ring tones. Call history is now sorted to the appropriate contact page--a new function of Windows Mobile 6. It's a minor feature, but it's actually quite handy to see when you received and made calls to a specific person, as well as the time of the call, the duration, and so forth all on the contact page.
Wireless options on the Sprint Mogul run the full gamut. It has built-in Bluetooth 2.0, Wi-Fi, and EV-DO support. You can use the Bluetooth to connect to wireless headsets, hands-free kits, general object exchange, dial-up networking, and A2DP for Bluetooth stereo headsets, among others. For Web browsing, you can either hop onto a hot spot or take advantage of Sprint's EV-DO network, which can give you data speeds of as fast as 2.4Mbps in bursts, though you'll average closer to 300Kbps to 600Kbps. Even better news, it will be upgradeable to EV-DO Rev. A when it launches later in the fall.
With the boost of 3G speeds, Sprint added support for its Sprint Music Store where you can wirelessly download music to your phone or PC. To transfer songs from your PC to the smartphone, you can use Sprint's Sync Manager software and the included USB cable. We tried downloading several songs but ran into a number of problems. We could get a preview of the song and view the album art, but once we hit the download button, it would start for a few seconds, then return with a message saying the music store was not available. It took us five attempts before we were able to download one song. Sprint has since told us that its engineers are conducting more tests, so the Sprint Music service will not be available at launch. Instead, it will offer it as an over-the-air download in mid-July. Also, the Mogul doesn't work with Sprint TV at the time of this writing, but you can use Windows Media Player 10 Mobile to view TV shows recorded on your Windows Media Center PC or to tune into your favorite AAC, MP3, WAV, WMA, MPEG-4, and WMV music and video files.
More than the multimedia capabilities, the Sprint Mogul is a tool for staying organized and working while on the go. The upgrade to Windows Mobile 6 Professional Edition brings a collection of small but notable improvements to the PIM functions, including a more robust Calendar app and Windows Live integration. You also get the full Microsoft Office Mobile Suite for creating, viewing, and editing Word, Excel, and PowerPoint files, as well as Adobe Reader LE for opening PDFs. To learn more about these features and to get a full rundown of Windows Mobile 6, please check out our full review here.
The Mogul ships with Microsoft's Direct Push technology, so you get real-time e-mail delivery and automatic synchronization with your Outlook calendar, tasks, and contacts via Exchange Server. In addition, there's a new e-mail search function, and you get more of a true Outlook experience as your Inbox shows messages that are flagged and marked as being of high importance. It works like the Smart Dial feature on Windows Mobile 5 devices, where you start typing in a word while in your Inbox, and it will pull up messages automatically with that term in the subject or contact field. As we noted in our review of Windows Mobile 6, the e-mail functionality is even more robust if your company has upgraded to Exchange Server 2007. There is, of course, continued support for POP3 and IMAP accounts, but now you can also view e-mails in their original HTML format, regardless of account type.
We used ActiveSync 4.5 to synchronize our Outlook data from our PC to the Mogul and had no problems. The e-mail search worked well and was a real time saver, and we could view HTML message just fine. We also configured our device to retrieve e-mail from our Yahoo account every 15 minutes, which it did successfully.
Finally, the Sprint Mogul is equipped with a 2-megapixel camera with an 8x zoom and video-recording capabilities. The camera settings are on a par with those of the other Windows Mobile 6 devices with the bonus of including a flash; you have your choice of five resolutions, four quality settings, white-balance control, and various effects. There's also a self-timer, a time-stamp option, a picture counter, and flicker adjustment, among other things. For video, the Mogul can capture clips with or without sound in MPEG-4, Motion JPG, or H.263 format. There are only two resolution choices, but you get the same white balance and color effect settings.
Picture quality was mixed. While colors were bright, particularly the oranges and yellows, the overall image had a hazy effect to it. It's fine for contact pictures and quick snapshots for multimedia messages and e-mail but not much more than that. Video quality wasn't much better, and it was murkier than the T-Mobile Wing.
Performance
We tested the dual-band (CDMA 850/1900; EV-DO) Sprint Mogul in San Francisco using Sprint service, and its call quality was generally good. Despite a slight background hiss, we were able to carry on conversations without any problems. We were also able to interact with and be understood by our bank's automated voice-activation system. Our friends said sound was clear on their end, though they weren't particularly impressed with the quality. Unfortunately, things took a dive when we activated the speakerphone. Even at its highest level the volume was weak, and we had to constantly ask our callers to speak up and vice versa. On the upside, we had no problems pairing the Mogul with the Logitech Mobile Traveller Bluetooth headset.
The Sprint Mogul gets a bump in memory over that of the Sprint PPC-6700 with 256MB of ROM (versus 128MB) and 64MB of RAM, but it has a slightly slower 400MHz Intel PXA250 processor (compared to 416MHz). Still, it can't quite keep pace with heavy multitaskers. The apps are memory hogs, and with only about 17MB of free program memory, it fills up pretty fast. On more than one occasion we got the message that there wasn't enough memory to launch a program. You can stop running programs by going to Settings > System > Memory. You can also alleviate some of the problem by taking advantage of the microSD slot.
Based on the poor speakerphone quality, we weren't surprised that music playback through the unit's speakers was poor. Songs sounded tinny and lacked volume and richness. On the other hand, we were impressed by the video quality. Pictures were clear on the Mogul's sharp screen, and there wasn't as much pixilation as we're accustomed to seeing on smartphones. Web sites also looked great, and thanks to EV-DO speeds, we enjoyed fast load times.
The Mogul's lithium-ion battery is rated for 4.1 hours of talk time. In our battery tests, we got 6.5 hours of talk time on a single charge. According to FCC radiation tests, the Mogul has a digital SAR rating of 1.13 watts per kilogram.
User opinions
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Absolutely a fail
Pros: READ SUMMARY
Cons: READ SUMMARY
I got a different phone from Sprint, and it worked for 8 months, and happened to have the same issue. I got the new phone and customized it up a little bit more, updated OS and all that, anyway, it worked good, but then the keyboard stopped working. I don't know why. I got a different phone and moved on. I think it was horrible though. It stinks, avoid it!
out of 204 user reviews
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out of 204 user reviews
I LOVE THIS PHONE!!!!
Pros: This phone is packed with many useful features. The camera takes pretty decent pictures also. Love that I can use the qwerty keyboard, stylus or touch features for most applications. Seems very durable!
Cons: Not the easiest phone that Ive used to make calls on the go. Will take a little getting used to but a small price to pay for so many features.
out of 204 user reviews
Worst phone EVER!!!!! Do NOT get this phone
Pros: Ahh, I guess it looks ok and makes a good paper weight.
Cons: Everything. I have had this phone replaced countless times and am still having problems. The phone freezes several times a day, keyboard has stopped working, unreliable,have to restart it almost on a daily basis, could keep going!
out of 204 user reviews
Does EVERYTHING for free if you do your research.
Pros: I have been able to stream video from my home satellite, use GPS (for free- Google maps), play ANYTHING (TCPMP), VNC to my office computer, internet share with a laptop, just about EVERYTHING (via freeware). The power is there- YOU must unlock it.
Cons: Speaker sux. Rarely, the phone locks up if you don't close some apps. "X"-ing an app doesn't shut it down- just minimizes it. Hold the "X" down for 2 seconds to shut an app down, or disable it in Settings. You can enable 1 click shutdown in the menu.
out of 204 user reviews
A jack-of-all-trades; a master of none.
Pros: This phone has a keyboard, Bluetooth, a 2 MP camera, VGA video recording, contacts, calendar, an mp3 player, a GPS, videos, internet, and an infinite number of available applications, all using Windows Mobile.
Cons: The phone has so very limited memory that it cannot handle more than one memory intensive program at a time. I highly recommend that a user gets the extra-large battery. The phone will discharge even while plugged in when using a memory hog program
out of 204 user reviews
Could land a shuttle but can't make a phone call.
Pros: The touch screen is cool, as well as the slide out keyboard.
Cons: There have been times this phone will freeze 5x a day. I have had it replaced through insurance and still it has problems. Now I can't make a simple phone call without having to go through the start menu. In my opinion this is a horrible phone.
out of 204 user reviews
DO NOT BUY THIS PHONE
Pros: keyboard sprint navigation gps
Cons: 4 times have had it replaced, can only talk on it for 30-45mins before battery completely dies, freezes often, poor call quality, heavy, this phone is not something i would recommend to anyone
WARNING!!!!
do not buy
out of 204 user reviews
Piece of Crap!
Pros: great paper weight!
Cons: windows is always low on memory, keys stick, sprint has very bad signal strength, battery life sucks, have to reset it at least once a week...i could go on forever!
out of 204 user reviews
WORST PHONE OF MY LIFE!!!
Pros: Love the keyboard better than the Blackberry. The keys are larger and make it much easier.
Cons: I have replaced the phone 3 times within a year and a half and done a hard reset just about every two months. The phone finally completely stopped working and has been a pain since I bought it.
The phone has been such a hassle! Every couple months the phone would stop working. It would start to slow down, so I would just reset it. After I reset it though, it would get stuck on the green welcome screen and never turn on completely. Sprint of course tells me I have to do a hard reset. So, everything in my phone would be lost. My contacts, my pictures, my notes...EVERYTHING! I finally stopped relying on my phone to hold my information! Even Sprint customer service told me all the problems they have with the HTC phones. My boyfriend had the HTC Touch and had the same problems all the time. They said that Windows Mobile is what caused the phones to have all these problems. Now, the phone's screen just stops working completely. I was having the same problems as before where it started slowing down and acting weird. I did a hard reset and it didn't help. The screen was only working when I pressed the power button and the phone was slid open. Then after a few hours, nothing worked. I did another hard reset, but the screen still wasn't working. Luckily I knew from experience how to do the reset without even being able to see the screen from my experience of doing the hard reset so often!
For all the money I spent on buying this expensive phone, I could have bought the iPhone or a Blackberry which I have heard nothing but good things about. I 100% regret EVER buying this phone and would highly recommend NOT buying this phone or any HTC phones at that. Spend your money on something that's truly worth it.
out of 204 user reviews
The Worst Phone in the history!!!!
Pros: I like that it was a touch screen... what i don't like: sprint doesn't car about there customers still they put me thru hell with this phone!!!!!! sprint will keep giving you the same piece of crap everytime..
Cons: Touch doesn't help thescreen stopped working on me, got a replacement the keyboard didn't work properly, the next replacement the phone doesn't turn on at all... sprint is garbage if you have to get a replacements of a lemon phone...
out of 204 user reviews
Great for 2 months - 2 years later it barely functions
Pros: excel/word/windows media are great. texting/internet quick access buttons.
Cons: not user friendly, several functions don't work, not durable.
out of 204 user reviews
Perhaps the worst purchase of my life
Pros: The slide open to reveal an actual keyboard. Voice speed dial works ok too, but minimum performance I would expect from the cheapest of phones.
Cons: Virtually everything.
My old Motorola E815 and early Bluetooth functionality would easily recognize and hook-up to my car's Bluetooth with no action required by me. Not this piece of crap. Each and every time I enter my car, I've got to 1) select Comm Manager, 2) deselect Bluetooth, and then 3) re-select Bluetooth.
RUN, do not walk, away from this most inferior of products.
out of 204 user reviews
I HATE THIS PHONE
Pros: Uh.... the sylus?
Cons: where do I start? I hate everything about this phone
communications (email) don't work most of the time,
battery life is less than two days,
keyboard is useless especially if you ever type numbers or capitals,
camera's picture quality is extremely poor,
phone won't disconnect with less than three clicks of the disconnect button,
won't communicate with desktop computer (Vista or XP),
won't download software updates like Flash so apps don't work,
GPS works about 1 in 10 tries,
complete unit failure in less than one year
out of 204 user reviews
Worst Experience with PDA Phone ever
Pros: Editable MS Word and Excell document capability. Nice QWERTY text board.
Cons: Constantly freezes, needs 5+ soft restarts per day. Upgrading ROM deletes all information on phone. Bulky. Hard to hear from speakers. Microphone distorts voice. Low physical memory limits function. Windows Mobile 6.1.
out of 204 user reviews
Best Smartphone in the Sprint Family
Pros: The full size keyboard makes this device very TEXT friendly and a lot easier to use on the web. The various optiions for wireless connections keeps you connected.
Cons: No longer in production, so I can't get a second one for anyone else under my plan. OS update killed the end user's ability to manipulate memory allocation so I'm limited to pre-configured settings with regards to the web.
out of 204 user reviews
I wish I have a regular simple phone
Pros: getting emails
Cons: SLOWWWWWWWW. Reset at least 3 times/month.
out of 204 user reviews
One of the worst phones I've ever had
Pros: Not TOO clunky, Comes with a holster, QWERTY keyboard
Cons: No durability whatsoever, Slower than you could posisbly imagine, memory hog, poor battery life, Sprint
I've also been through one of these phones an the one I'm currently using is on it's last leg. My first one decided to break on me about 5 months in. The screen would freeze constantly and then it finally decided to go belly up and just not display anything at all unless I had the keyboard open. Sprint was ddecent about it. $50 and they replaced it. The new one has worked slightly better, but it's still not the greatest. The memory problem is still a constant issue.
Another problem would be its internet connectivity. The phone sports Windows Live Mobile, which I use quite a bit, and I'm constantly signing off and signing back onto it just to make sure that my contacts list is reading accurately. The internet connection will also just randomly disconnect me without any warning whatsoever.
As the phone has gotten older, it has taken on it's own responsibility of turning itself off. Now I normally wouldn't have an issue with this if it didn't decide to restart itself in the middle of my doing something. And it is beginning to do this more frequently. My other issue is the battery. the battery life is horrible. I stay connected to Windows Live as much as I can and it is a serious drain on the battery. And don't even TRY to use wi-fi. Your battery will last maybe an hour.
The call quality is... decent. Though, I'll admit, I've never really experienced poor call quality. The phone doesn't drop calls as badly as I've seen other phones do. My one big gripe is that I always end up calling someone by accident without realizing it. You can lock the device so that it doesn't register anything on the touch screen until it's unlocked but it's just a hassel if you want to actually USE the phone. You can answer calls when the device is locked if one comes in but you have to unlock it any time a message on Windows Live comes in. So most of the time I leave it unlocked. This is a hazard though because then I end up calling the last person I spoke with on the phone nad they end up having a long conversation with the silence from my end or they can hear the conversation I might be having with someone. This is probably more an issue with my own intelligence but I thought I would bring it up nonetheless.
out of 204 user reviews
Good phone bad button placement. No picture messaging
Pros: Windows mobile has been great for my business. The Active sync to Outlook has worked flawlessly which I use through the blue tooth connection and my calendar has saved me over and over. The Qwerty keyboard is great. No prob with the touchscreen.
Cons: No picture messaging. When I get a picture message I have 3days to go to a website from a computer, not from the phone even though it has web access, and if I don't get to it it gets deleted. bad button placement.
out of 204 user reviews
Still in development
Pros: good format in hands, feels solid, good earpiece level, bright display, wifi, very loud ringer,
Cons: Sluggish some times, not completely debugged, hang and freeze for nothing, slow to navigate, the illuminated keyboard does not turn on when needed, battery life way too short, Unreliable, key sounds doesn't work with keys, keys missing from keyboard
Once again a WM6 device that is consistent to the software company that build the OS : unfinished unpolished unit.
With this unit, it's like having the chance to be a beta-tester of HTC Mogul / P4000. If you DO use this cell for its PDA purpose, you will cry and yell. Run away while you can, children and women first.
Forget movies playback with a decent display and frame rate, forget fast navigation with shortcut; forget speed at all, this is too productive for the unit.
Even if it runs a 400mhz processor (which in DOS 6.0 / Windows 3.1 was blazing fast), they managed to make this device darn slow. Fasten your seat belt for patience...
Honestly, for being a software developer for 12 years, this product shouldn't have reached the shelves for sale. Even the latest sync software from Microsoft is not well thought: no express backup, erase the data from the device without confirmation when he think that the computer is the master, un-intuitive user interface etc...
Well, if you tought about buying this unit, I really do suggest to try other devices first before spending lots of money or a contract that could transform this purchase in a long term nightmare :)
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out of 204 user reviews
absolute s$&t
Pros: its a phone... i can call frenz. i can store numbers.. ... woopty fricken doo!
Cons: it's lucky it's pretty cause it sure is a piece of s&^t.
OVERALL - the whole thing is about as functional as Yah** mail ...
1. i cant launch the digit screen to dial a number without rebooting 8 separate times. imagine having to call for an emergency but you can't! why? because spr1&t in partnership with H%C and Micr)$&ft would rather take and spend your money before delivering actual quality & performance. buyers beware, stock owners paradise.
2. would you like functioning applications? ones that don't take 12 reboots and extreme frustration before launch? you wont find that with this phone...
3. how about after spending $400+ for a cell phone, like this one, the hardware that is durable and able to handle daily use? my battery cover broke off after gently removing it to take the battery out (because the software froze, so i had no other choice for reboot) .
4. software updates ... it took them a long time to get one out and it's pretty complicated for the average consumer to figure out...
5. the pullout keyboard actually kills your fingers to use if you have a business email, or pretty much any email or text to reply to.... egh it hurts!
6. guess how many times i have to reboot it in one day to keep the "internet" functioning on this thing?
7. you have to BUY the sync software! as if $400 + for a phone that behaves like it took $3 to build isn't enough, you have to buy the sync software for your computer... and G^D save you if you have a M4C.
8. do you like the volume? everyone else around you does too since THEY can hear your girlfriends issue as well! volume low or high, it's EVERYONE'S business!
... you know - i could go on for a while about why this is a waste of money and time... you may as well get yourself a nice old fashioned flip fone before investing in this PO-thing... take my word for it. stay away from HT# or anything related!
Updated on Feb 8, 2009also
9. you have to install your own battery gauge. *** is that?! the batt life gauge that comes w/ is as accurate as a drunk seal playing darts.
10. there's like 13? external buttons? i had to go in, manually disengage a few of them cause i'd pull the phone out of my bag w/ something launched, even though it was locked. buttons overkill. apparently they don't subscribe to keeping it simple.
Updated on Feb 8, 200911. the screen is really tiny, i mean don't get me wrong - i'm glad i can surf the net, when the phone is getting along with me, but links etc, to click on require the stylus, even if you have pinpoint fingernails... the screen isn't ideal for links and web content. (probably BECAUSE THEY HAD TO FIT 13 BUTTONS on it!!)
Updated on Feb 8, 200912. Copy / Paste - granted i hear the iPhone doesn't have copy / paste either (why!?) this phone has copy/ paste on about everything except ... the email application. so if i want to copy really long email address - i can't copy that ridiculously long email addy and paste it into the email app. same goes with the actual body of the email. i can't copy what someone sez in an email. everything else works with copy / paste like 'notes,' copying a phone number to dial, and even on that tiny a55 gmail composer screen i can copy that same CL add fine. so good luck actually emailing off this phone. unless you're Rainman and can remember CL-Job3848657400485u4093@cragislis7.com, then that my friends, is another dumb issue.
out of 204 user reviews
Totally HORRIFIC, a nightmare
Pros: Lots of features, great Sprint cell service
Cons: Touch screen sux
Sprint service has greatly improved, and I wouldn't switch. I really want an IPhone, but AT&T is not an option. After several years of landline headaches and billing issues with AT&T/Bellsouth it was good ridance. I hope Sprint gets the I-Phone soon, if not I am going to start looking at that new Palm. I do want to wait until there is more experience out there with it, see what the customers reviews come back as, before I spend the $$$ on getting it.
out of 204 user reviews
worst phone ever,waste of money and nerves
Pros: no positive reviews
Cons: The screen and menu is so inconvinient, GPS never works, sprint fixed it for a day, next day same problem, got issues with access to contacts,alarm.A lot of malfunction! Got this phone as a gift, worst thing EVER.
out of 204 user reviews
Not Dependable!
Pros: I liked the interface but primarily used the stylus.
Cons: Ordered two of these in Sept 07 and have had to send three back since then. Motherboard died; repeatedly reboot; touch defective. Even with monthly insurance, cost $50 to replace! Speaker phone too low.
out of 204 user reviews
Love it more each day
Pros: GPS, Stream Youtube Videos, Sprint TV, SDHC Reader - (8GB Cards are $25 on pricewatch.com), I love this phone.
Cons: Microsoft didn't make it manditory for providers to leave the Remote Desktop Client for WM6.1, Streaming youtube videos requires you to search for HTC Streaming Media Player .cab on google, then install, but beyond these two things, it rocks.
With that said, I have WM6.1, and a simply everything plan, as such, my EVDO speeds are fast, my GPS is highly accurate, I can stream youtube videos, (HTC Streaming Media Player .cab), and check my e-mail if I like.
This is one of the best peices of technology I own, (after my rackmount stuff of course).
out of 204 user reviews
Nice Pda, with some Minor Glitches
Pros: Nice Touch screen very Responsive, Beautiful Keyboard and Layout, Great O.S, Nice Speaker, Fast Browser, So-so Camera, Nice Features, Nice Wi-Fi
Cons: Laggy at times, Sprint Network has some issues, Sliding Mechanism sometimes feels a bit gritty, also sometimes the screen dosent rotate like it should
out of 204 user reviews
HTC Mogul is the stunning bimbo of smart phones.
Pros: HTC Mogul can foster a burning desire in its daily power-users. HTC Mogul does a great job of making users desire a phone that does HTC claims the Mogul can do, but really can't handle. Easily removed batterywhen frozen. (hard reset 15-30x per day)
Cons: Imagine trying to dial 911 as your loved one is enduring a medical emercency, but your HTC Mogul is locking up at the moment due to the fact that you were checking your text messages. Mogul needs 3X the processing power and 4X the memory. Period.
Updated on Jan 1, 2009Recently spoke with an independent Sprint agent who believes there may have been a series or lot of HTC Moguls that were flawed due to a poor chip set or components. I may have just had really bad luck but I went through every feature of this phone trying to "mend the settings" in a way that it would run properly, as did the reps at two stores.
out of 204 user reviews
had to send it back
Pros: lots of apps available camera was awesome
Cons: battery did not last at all phone was dead before i left work
out of 204 user reviews
Good all around phone very customizable
Pros: Nice feeling keyboard, Lighter than most HTC's, good sound quality, Fast internet, Flexible..It can take a fall!!
Cons: Battery, Screen brightness outdoors, RAM (not enough) All I have running is activesync and it shows 20% free.. dialer software and contacts software is horrible.
out of 204 user reviews
Great Little Device!
Pros: Better reception than the 6700, better looking, better camera...
Cons: A little slow sometimes.
Bottom- line... worth it! I am a little disappointed with the speed sometimes, but am going to pick up a card, and see if that helps at all.
out of 204 user reviews
Okay to begin...annoying now...
Pros: Keypad, Syncing, Wireless, Decent Camera/Video
Cons: Battery life; Bluetooth; Web Access/Viewing
It's not the worst phone in the world, but for the $550 price tag, you should be getting a world beater, which this definitely is not.
out of 204 user reviews
Needs a LOT of work.
Pros: Pretty snazzy, lots of features, very customizable.
Cons: HORRIBLE camera, battery life is terrible.. has to be constantly charged. Phone has to be reset on a regular basis to keep it moving. GPS is giving me a lot of problems, and the phone-as-a-modem connectivity is spotty even with excellent signl.
The GPS is also problematic. Half the time it doesn't even try to connect to any network.
Phone as a modem - "Connecting.. connected.. disconnected... connection.. connected... disconnected... connecting.. connected.. disconnected... " You get the idea.
I'm taking this phone back tomorrow, even though I'm outside of the 30 days. It takes a lot for me to smash a $400 phone. They can either take it back, or I'll set it on fire and throw it through their window.
out of 204 user reviews
Best phone on the market --but can improve it
Pros: This is pound f/pound the best phone on the market. It's like a mini-computer and has so many options along with personalizations. The next one should concentrate on the improvements to the ram memory, photo megapixels, and email capabilities.
Cons: Need to work on the sending photos directly from phone. There is no way to do it unless you're emailing it...and then half the time my email protocol won't send email. It's really sporadic that way.
out of 204 user reviews
AMAZING!!!
Pros: Windows Mobile 6.1, Great screen size, touch screen, speed, Wi-Fi, full QWERTY keyboard, conversation-style text messages, 2 Megapixel camera with video feature, battery life, Microsoft Office Mobile(Word,Excel,Powerpoint), and Sprint TV
Cons: Right now i don't have any cons about the HTC Mogul!!!
out of 204 user reviews
Clunky,Chunky, monkey of technology. Difficult to use.
Pros: Feature rich. QWERTY Keyboard. Touch screen. IF you are a heavy Microsoft user then you'll love it's abilities. It's like a mini-laptop.
Cons: Need small fingers and patience. Phone is hard to operate the touch screen in real life. Wins Mobile version designed for the phone was difficult to maneuver. Apps would bogg up memory you manually clear memory.
out of 204 user reviews
Not worth the price
Pros: I loved having touch screen, internet right at my finger tips no matter where I was, music downloads at any time, awesome camera for a phone and the full key board. Oh, and the fact that your texts never delete
Cons: Slow reaction times, bulky, set up of the phone, you have to shut off every program after you use it or the phone is sooooo slow, you have to delete your texts after a while or it will keep freezing the phone.
out of 204 user reviews
Good idea. Poor execution.
Pros: Flexibility, applications, Windows-based familiarity, wi-fi capability
Cons: battery life, laden with problems
I like the fact that I can check e-mail or anything else on the web. It's been a real help with maps when I'm on the road and have no easy options. The capabilities are wonderful. But the problems far outweigh the good.
Lastly, maybe it's just me, but the battery life is squat. If I have to pull 16 hours straight, I have to put it on the charger at least once. There are days when I'll take it off the charger when I leave the house and it's fully charged. Less than an hour later it'll tell me it's got 80% charge left. I'll send a couple text messages and receive a couple. Low and behold we're now down to 50% battery in less than 3 hours. Other times it'll last an 8 hour shift and barely get down to 70%. Talk-time is the worst. I'll typically get no more than 90 minutes of talk time from 80% battery. (trust me, my girlfriend has frequently tried that figure) There is no warning of a low battery unless the unit is turned on. So I'll have to check the battery during our conversation. Eventually it'll go from a nice flashing green light to flashing red and beeping angrily at me.
I'll be looking at E-bay for a replacement since I've still got a little over a year left on the contract. Maybe next time I'll get a phone for calls and a PDA for everything else. Because this thing is just ridiculous.
out of 204 user reviews
I'm on my third one! Has to be rebooted constantly.
Pros: The product looks slick, nice touch keyboard.
Cons: Touch screen keypad annoying. The volume of the ring & speaker is too low. Biggest problem: it goes into a rest state when not in use, and often will not wake up. I have to reboot. Meanwhile, I miss calls, appointment reminders & it won't charg
out of 204 user reviews
Horrible Phone Terrible Interface diff Avoid Avoid
Pros: I have only a 1 year contract
Cons: Hard to dial Phone Numbers
Clumsy address Book
Must dial passcode to turn off phone
Poor memory -2 applications can use all the memory
Horrible Camera
Clumsy to navigate
Keyboard small difficult to use
Large Size and Weight
Poor battery Life
First of all - I have a ton of SPB sofware on it - that makes it almost bearable - fortunately my employer provides it free. My advice is to get an iPhone (my employer doesn't recommend that if you get my drift).
The camera is absolutely terrible - fuzzy - grainy pictures. My wife's cheaper Samsung Ace makes superior pictures. Do I even dare bring the iPhone into the conversation.
It's a large and clumsy. It's mot easy to do things - like answer calls.
It locks very quickly - I'm constantly entering the unlock code (this is with the options set). It's difficult to turn off - one needs to enter the unlock code first.
On the phone number screen - there is a large button with a 'left arrow' -- it does nothing - while that's an irritant it is characteristic of thoughtless clusmy design.
Memory is poor - trying running GPS and 1 other application.
Keyboard is tiny - difficult to use - I find myself using the stylus.
It is large and heavy - very clumsy.
It's difficult to find and locate phone numbers - it's difficult to dial numbers.
Battery life is mediocre. The battery cover is flimsy.
One needs adapter plugs many headsets.
It's quirky - for example - I just tried to open a folder - it wouldn't open it until I did a soft reset. Get ready to reboot a lot.
Sprint TV is not included.
My friend just purchased the ATT-Tilt - which is essentially the same phone with a tilt screen - and the ATT handles a much larger storage chip -- He is looking to sell it.
I believe that most of the positive reviews are from people that have not experienced an alternative.
The bluetooth doesn't export the address book to my automobile Garmin GPS (my cheap non-pda phone does this)
out of 204 user reviews
Not the Worse I've Owned
Pros: Internet, Pocket PC
Cons: Sending text messages is complicated. Sending text photo is impossible. Sliding out keyboard is a pain, can't use one handed easily. Programs don't shut off and keep using resources, especially GPS. WiFi should be a command not a switch.
With the Treo I could thumb type fairly quickly on the go with one hand. The mogul has to be rotated 90 degrees and opened. It's almost impossible to hold it one handed so you need both to hold the keyboard / phone and type.
I've had days where I didn't use the phone at all and forgot I looked up an address using the gps function. I heard a beep and find out my battery is dead a couple hours later. If GPS is being ignored after 5 minutes or so of turns it should pop up and ask if you still want the program to run. If you ignore it, it should turn off a minute later to save your battery. Most people don' t multitask on a phone. Palm does it better and just stores the place you stopped when you went to something else and when you come back you're right where you left without losing resources.
WiFi on this phone is a slide switch that I have bumped on several times. It seems to drain the battery much faster than the bluetooth and almost as fast as the gps. It should be a screen command to prevent accidental switching.
I took the phone to Sprint yesterday because it is dropping calls while I sit on a chair. There are rooms in my house where the phone does not work at all even though Sprint says I live in a green zone. They are replacing the phone in a couple days. We'll see. I'd go back to Palm if I hadn't purchased so much software for the Mogul.
out of 204 user reviews
Horrible without the latest upgrade
Pros: Lots of functionality! Comes with M$ Word and Excel. Easy to map phone to multiple email services (Push and OTA). Get the latest ROM that contains WinMobile 6.1. Can do virtually anything you want to this phone.
Cons: The Active Sync software is horrid. Do some googling and see what most say about it. Phone is a bit underpowered, needs a beefier processor. Frequently need to soft-reset due to lock-ups (newest ROM helps this a bit). Wouldn't mind smashing it.
There are some good forums out there with communities that are very helpful. If you are someone who is not afraid to get into the registry, then this might not be a bad phone for you. Tons of 3rd party apps out there to tinker and play with.
I honestly would hold off if you are considering this. HTC has several new phones coming out very soon. You might check them out. I believe they have WinMobile 6.1 and are a bit beefier.
For those looking for an iPhone clone, then don't look here. Lots of buttons, multiple options to do your tasks. You want to use touch screen then you can do that. Y ou want to use a scroll wheel to navigate, then you can. You prefer a thumb pad to do your business, then go for it. This phone was designed to be ultra versitile and provide the user many options.
I think about every button is mapable and it comes in handy. For example, on mine I have the comm button mapped to a 3rd party app that clears up memory. If I really need to change my comm settings I have a button on the screen that does that.
I gave this device such a low score because out of the box it was such a pain to use. I had to update the ROM and make some registry changes to get it working the way I want. Now if only there were a hack to get this thing to make my toast.
One last thing, if you plan on using it as an alarm clock I highly recommend finding a 3rd party freebie. I have over-slept several times due to the phone not waking up (from sleep mode) to kick off the built-in alarm.
Updated on Sep 10, 2008One update, the bluetooth support has improved with the latest ROM. I had a lot of issues with slow connect times to the devices that I use.
out of 204 user reviews
Best pda phone plain and simple!
Pros: Slid out keyboard, flexibility of programs and customizability
Cons: Could be bigger, but I'm old!
It is a powerful marriage of form and function.
I have had mine two months now. The software upgrade makes a huge difference. I run both of my personal Outlooks on it, I use it daily to for e-mail and conference calls, internet searching and I love the GPS program which is free with it. It has worked wonderfully and it hasn't failed me yet.
If you want a phone for BUSINESS then this is the phone for you. The large screen, slide out keyboard, seemless integration with Outlook are all huge pluses. Most of the complaints about this phone are from people who haven't used a PDA phone before or the are people who LOVE the IPHONE.
I think the Iphone is great but it is not a business device. Programs stink, does't integrate with Good from Motorola and the fact that you cannot get insurance on it makes it a bad phone for people who need a phone to earn a living.
In conclusion, if you are a working stiff who needs the best pda/phone technology then buy this phone and learn how to use it. Could it be better, of course, but it is the best overall business device on the market today.
out of 204 user reviews
Worst gadget ever.
Pros: I still have time to trade it in.
Cons: volume levels, battery life, etc....
out of 204 user reviews
This phone sucks!
Pros: I like the PDA features.
Cons: Lots of Hardware Issues!
out of 204 user reviews
Not A Good Phone
Pros: touch screen, address book sync
Cons: bad signal strength, not enough memory, freezes constantly
Signal strength was another big problem. Terrible. That's quick and to the point.
Windows Mobile would be a nice operating system on a phone with more memory.
I did like the touch screen, very reactive and the ability to synch your address book without having to sit there and type it all in.
I couldn't stand the memory and signal issues so I abandoned this thing for a Motorola Razr which I love. It's simple, but does the job without any of the hassle.
out of 204 user reviews
not a good price for value
Pros: many applications
Cons: very slow on complicated interface overlay
out of 204 user reviews
The Best Windows Mobile phone on the market (Using Sprint)
Pros: Name it! Starting with sound quality, ear volume is excellent, speaker volume is good but could be a little louder, display is excellent. Phone is very responsive and the apps are great.
Cons: The speaker volume could be a little louder but is still very good as is. The speaker dropped the rating to a 9.
You will not be disappointed!
out of 204 user reviews
If you want great get a Blackberry, when mediocrity will do get an Mogul
Pros: slideout keyboard, call quality
Cons: Where to start
out of 204 user reviews
Excellent Upgrade to 6700
Pros: WinMo 6, GPS, more buttons, keyboard, free Micro-SD, better head-phone, .pdf and Java pre-installed, Task Manager in today screen
Cons: performance,
Now about the phone
Pluses (esp. compare to 6700).
- The latest Moguls from Sprint come with Windows 6.
- The inbuilt GPS is Nifty. Worked seamlessly with GoogleMaps, Windows Live and TeleNav free-trial. TeleNav was really impressive.
- There are some very nifty buttons. I like the shortcuts for IE, Mail, Wi-Fi, Communication Manager, and File Explorer (this one is on the keyboard with fn key).
- there is a new side button (roller like the ones on earlire blackberry). I'm really liking it. Though the 5 way navigation button in the front is slighlyt tacky
- The slide-out keypad is much better compared to 6700. A great improvement, they keys are soft and very nice.
- 6800 comes with a free 512MB micro-SD card. You can start installing apps on your card without having to wait for a Micro-SD card to arrive on the interent.
- There are additioanl cable extensions to plug both your head-phone and charger at the same time. I liked it
- Adobe .PDF viewer is pre-installed.
- Java is pre-installed. Though the Gmail installation did not work for me.
- There is a nice Task manager in 'Today' screen which allows you to switch from one app to another or close any app. Also shows the memory usage.
- the stylus holder is much better. (it won't fall off the way it used to do in 6700
Negatives
- The 5 way navigation button in the front is kind of tacky. worse than the one on 6700
- The keypad slides out in the opposite direction from that of 6700. Will take a week's time to get used to.
- The memory has taken a hit and the processor is slower. It is not as responsive as 6700, especially when more than 3 apps are running at the same time. Tends to get stuck more than the 6700. It's nt much of a deal for me. Having used WinMo for 3 years, I know what to expect. I will live with this as long as I get all the flexibility with apss and the wide range of utilities, features available. Leave alone cut-n-paste, can an iPhone let me scribble notes on it's screen and then translate it into text.. Naah.
The Usual suspects
- The battery as usual iwll not last through the day, if you use net/ email/ GPS etc. Like in 6700 I will be using an extended battery to overcome this. I can live with it.
- The voicemail/blu-tooth/ phone / Office/ IE/ PC synch- etc. is all good.
- The calendar/ tasks/ Today Screen / Call History/ all have some minor improvements. good
- The phone key-pad does not show 'Flash' button anymore.
- The Call History does not show the total minutes / number of calls in a summary format.
out of 204 user reviews
This phone will frusterate you! **Avoid it!**
Pros: Great Internet experience, mircosoft window applications
Cons: Dialing phone calls w/touch screen, voice recognition, Microsoft Windows platform freezes up, very short battery life
1. to make phone calls - the touch screen functions poorly and will frequently miss a number you dial. The buttons are fairly small do not respond well to fingers pressing them. It is recommended to press the number with your finger nail or the stick stylus.
2. to send emails - the keyboard buttons are not seperated or raised enough so it's easier to make typo errors. Keyboard buttons on the blackberry are much more ergonimically designed.
3. Windows interface - while its great to have the option of reading window docs & spreadsheets, I didn't exect this phone to lock up like my computer does that also runs windows. This phone will freeze at random times for 5 - 20 seconds while trying to go to different screens or toggle through email, etc.
The life of the battery is way too short. You are lucky if you can make it through a full day. I had to purchase the extended life battery which makes the phone twice the size and it still has too short of battery life. This has however enabled me to get through a full day (8am -8pm). I just can put the phone in the phone holster since it is too thick with the extended battery.
I would not recomend the phone.
Examlple:
You say "Call Steve Thomas"
The phone: "Calling Frank Gilford"
How frusterating is that!?!
This happens regardless of background noice, tone of voice, loudness of voice, speed of voice, etc.
out of 204 user reviews
Updated version is great
Pros: wonderful battery life
Cons: not easy to read in bright sun
out of 204 user reviews
HTC means Holy Terrible Crap
Pros: sturdy....
Cons: everything except sturdy
out of 204 user reviews
Cool phone, but not perfect
Pros: Now can sell my other GPS, MP3/MP4 Player, Portable TV, and just keep the phone
Cons: should have at least 128MB RAM, VGA screen will be nice, faster chip
Upgrade to the lastest ROM, $15 Sprint data plan and a $20 4GB microSD card are necessary to enjoy this phone.
I have added some tricks to it
1. Tomtom GPS software (so I am selling my HP Tomtom GPS)
2. Sling Media (So I can watch every cable TV channel from my cell phone)
3. Opera Mobile Browser (Make you browse the Internet like the iPhone)
4. TCPMP Media Player (it plays back 640*480 MP4/Divx!!!)
5. Microsoft Live Search (speak out to the phone and search, pretty fancy to show off in front of girl)
6. A hosler, which can also be used as a TV stand
7. Stereo bluetooth headset. So you can enjoy music, video, and TV without disturbing the others. I use Samsung SBH170, which has a very nice design, but the sound quality is so so.
I also spent $7 on a mini USB to stereo 3.5MM female jack calbe (with a mic on it), and also a nice $6 4head cassette adapter (shows as "Metal" tape in my Lexus SC400) , then the phone is coonnected to my car's superb stereo. This is like upgrading my car to the built-in bluetooth system. With voice dialing set up, you can totally enjoy the hands free calling in the car, and also play back music, video and even TV shows trhough the car stereo.
Now the time for the downsides,
1. Too little RAM. All the fancy stuff needs RAM, so I have to run not many of them at one time.
2. CPU is a bit slow, 524 will be nicer.
3. The camera is totally useless. Picture quality is far from acceptable.
4. The screen resolution should be higehr, or even bigger like the iPhone.
Any way, to be perfect is just hard ...
out of 204 user reviews
Mogul 10 Instinct 4
Pros: It does everything well and effortlessly
Cons: I can't think of any
out of 204 user reviews
Great Upgrade!
Pros: Has newer Windows Mobile 6.1. Glitches that appeared when the phone first came out have been corrected. Optional download and installation of HTC Home 2.1 application gives the Today screen flavor!
Cons: The phone's weight can be bothersome during long conversations. But utilization of a Bluetooth headset can alleviate this problem.
out of 204 user reviews
Okay windows phone for Sprint customers
Pros: Great Keyboard and touch screen phone
Cons: Not an attractive looking phone, boring and clunky
out of 204 user reviews
Absolutily Awesome
Pros: Great Phone all around
Cons: Well i would love that the ear piece be alittle louder
out of 204 user reviews
Freeze, Crash, Bugged
Pros: A lot of potential
Cons: works 3/7 days a week
out of 204 user reviews
Everything you need in one phone
Pros: Easy Consumer Use, once you become familiar with the computer techniques
Cons: Hard For Former TREO users to Change Habits
out of 204 user reviews
Arguable the best sprint PDA/Phone
Pros: Wifi, EVDO Rev.A, GPS, Bluetooth, Office Mobile, Windows Mobile 6
Cons: Poor Camera Quality, Phone response a little slow. Sprint TV?
This phone is the best (non Blackberry) Sprint PDA/Phone.
The new ROM update adds GPS and makes browsing the internet FAST.
Only downside is webpage limited screen size require lots of scrolling and YouTube videos don't work.
GPS lock is quick (seconds) and precise (within a few feet).
More connectivity options the most other phones (eh hem..Instinct, iPhone). Sprint phones usually have one but not the other. Mogul has them all.
Sprint said it doesn't have Sprint TV (Pleeaase...)
If you are able to find the Sprint TV cab file and install it. Sprint TV works just fine. I can't figure out why Sprint/HTC didn't include it in the update.
Sprint TV picture quality is great.
Speed rarely stutters. This seems to only occur after the display goes to sleep for inactivity.
Phone response has a little lag, but it's ok.
Picture quality...horrible. Especially in low light flash conditions.
But I still think it's fair competition... even for the current iPhone (but that's a stretch.
out of 204 user reviews
A step back from the PPC6700?
Pros: Additional "one-touch" application Launch buttons
Cons: No dedicated Volume/MUTE button, and relocated POWER-ON button (from top on 6700) to (right side) is very annnoying!
Summary: Hopefully there will be a software “FIX” to permit assigning a button to the Volume/MUTE function, or better utilize the “navigation scroll wheel” to perform this function as PRIMARY. As for placing the POWER button on the side, I guess we’re stuck with that decision.
Other than that, I don’t see lots of use for some of the other buttons that have been added to the PPC-6800. The camera is NOT really used very much and again is in a location that interferes with placing the holster, thus turning on the camera... (Want a shot of your right hip?) All things being said, this Pocket PC has made a number of steps BACKWARD. The great news is that I have also trialed the Palm Centro recently for my wife and daughter, and this is a piece of work. It cannot be classified as a “Smart Phone!” Believe me, it's anything but that. Probably the biggest "gotcha" is that Blue-Tooth hands free dialing is not supported nor is it available via a 3rd party. You physically MUST pick-up the phone, hit two keys and launch the dialer. No that won’t work in most scenarios.
Bye, TechDean!
out of 204 user reviews
BEST PHONE/PDA EVER OWNED
Pros: Touch screen, great keyboard, camera resolution, great battery life, winm6 os
Cons: call quality, need to buy more memory
out of 204 user reviews
Better than my TREO but not overly impressive...
Pros: Slick...feels good...
Cons: It doesn't rock...
out of 204 user reviews
Like windows 6.0, nice touch screen, but Bulky and unreliable.
Pros: Wifi is nice, windows is nice and well organized. like button placement
Cons: big bulky as phone, poor Bluetooth conect and slow.
With regards to the touch screen its great with the pointer, however using fingers is tough. if you trying to make a call on the road good luck! The internet is a bit slow and the page display (Mobil internet) is a haste to navigate – I’ve all together stopped using it. I love the slide out keyboard for emails and the auto sync, but when there is an auto sync the display turns on and lets say the device is in your pocket. You are going to call someone and leave them a long message from your paints. It happens on a daily basis. So I ended up turning that function off.
I’m actually on my 3rd one. The first the HD failed the second the blue tooth didn’t work and this one the buttons are weak and the touch screen touch, but better battery life than I had on the others. I get two days on this one with 2hrs auto-sync and 3hrs with no auto-sync. With my other two models I was lucky to get I day.
Ive also purchased quite a few programs for this that doesn’t work so that’s annoying. If you are planning on adding music to this you better not be using iTunes, it won’t work. You can put windows media files on it though.
In short, great for work. I get all my document, emails, office files and calendar. It’s a Mobil PC. It is big and heavy and has its design flaws. I’m hoping that in the near future they take this format and use the design on the iPhone. That would be the phone to have.
out of 204 user reviews
One of the best phones ever!!!
Pros: numerous amount of functions, great compatibility, looks nice, wifi, customizable, and has full keypad
Cons: lags sometimes
out of 204 user reviews
nice idea - poor execution
Pros: lots of customizable functionality through 3rd party apps, nice keyboard, wi-fi
Cons: poor build quality, Windows Mobile 6 highly unstable, short battery life, GPS doesn't work, $40/month extra for tethered modem capability, useless bluetooth
Now the good part is that there are a lot of great WM6 third party applications out there - from Opera Mobile, Google Maps, myLoki, various Twitter apps, everything from Spb (Mobile Shell is a must-have), eBuddy, Fring, the list goes on. Without the sheer number of apps I would have switched over to a Blackberry a long time ago.
out of 204 user reviews
really suboptimal
Pros: nice home screen, great for texting
Cons: impractical phone, cumbersome to use, lag times
I could not agree more with the user who said it's a great computer but a crappy phone. I'm going to get a blackberry.
out of 204 user reviews
Just bought and not happy at all
Pros: Its nice phone if it works
Cons: I just bought this phone and trying to learn about it! Batterry runs out very fast and and this device freezez constantly.
out of 204 user reviews
waste of money
Pros: touch screen
Cons: everything!
out of 204 user reviews
Great Phone, Good Performance, User Friendly
Pros: Everything
Cons: Battery Life (Just get the extended Battery)
Thank you for submitting your feedback!
out of 204 user reviews
Phone is good, HTC Customer support is horrible
Pros: phone and options
Cons: dealing with warranty repairs
out of 204 user reviews
Better with firware update
Pros: GPS, Slingbox, SERO
Cons: Battery life is poor; buy extended battery
out of 204 user reviews
Good PDA phone.
Pros: Can do all basic computer functions my lap top does. The slide out QWERTY keyboard.
Cons: Buttons are easily pressed even in sleep mode which can result in battery going dead too soon.
I just don't like that I can't turn off all button and touch screen functions when the music player is on. It makes the battery power go down faster if the screen is accidently touched in my purse. I have to be very careful when I listen to music and I put in my pocket or purse.
out of 204 user reviews
More RAM would make it better but it is not a deal breaker at 64MB
Pros: Rev A (you will love it), functionality and ability to customize, physical keyboard, GPS, WiFi
Cons: limited amount of RAM, battery life.
One of the only downside to this device is the amount of RAM it has. Once everything is on the phone will have at most 22MB of RAM available. It will be enough to run a few, maybe 4-5 tops, programs at a time, but after that it will lag badly. I've read a review about someone complaining that the X-Button feature does not help, it actually does, so long as you know what setting it has in one you have to tap AND hold the X to actually close the program while in the other setting all you do is tap the X. In either setting the program works as it should, if you make sure to keep the amount of programs running limited then you should not have any lag issues. Only have running what you need at that time; this also helps to keep battery life up.
I make sure to check the X-Button to see what is running and how my RAM is doing and everything is fine. I had IE, Outlook, Contacts, and a game and had no noticeable lag when switching between the programs.
One other issue I had (at first) was battery life, I'd say on a good day it will last me about 8-10 hours of heavy use. It will never last more than 12 hours. As a note though, you should not expect many smartphones or PPC's to last all day, they are by their own nature power hogs (especially touch screen devices). Overall though I am happy with the battery life now, when I am at my office I plug it into the computer for about an hour or two and then it lasts until the end of they day just fine. After a while it seems that the battery also last a bit longer than the first time, this might just have been me though.
So, in closing; it is a great device with very few drawbacks. The amount of RAM is a manageable drawback, and unless you are a--retentive, the 64MB is enough for you to run most apps just fine. I customized the crap out of this phone putting in all kinds of applications to make it "just right" and everything works fine (except once where it froze and acted crazy, but that was my own fault, I had accidentally changed some files, a reset fixed it). This phone is great, and does almost everything you need it too. It should also be noted that most problems with this phone are usually users caused, so if you are going to change some settings (i.e. reg edits, hacks, custom apps not certified) on the phone make sure you know what you are doing. I'd hate to see the reviews of the phone go down because some people can't figure out how to use this phone and adjust to some expected limitations.
out of 204 user reviews
Great replacement for the 700wx
Pros: WiFi, EV-DO revA, GPS, Customizable options, camera
Cons: Battery Life, regular resets, sloth-like response at times, cruddy contact management in WM6
The Treo was by far the worst device Palm made. Tons of tech calls for this techie...it never worked well with Sprint and even Sprint finally admitted that they had far more problems with the Treo than they had expected.
So I was the proud recipient of the Mogul.
I liked it right out of the box - it had a nifty keyboard, and bunches of tech stuff to keep this yarmulke-eligible redneck busy for days.
I use the WiFi occasionally to check out customer installations and ensure network security. The other features are used regularly and work fine...except the contact manager is by far the worst implementation of number/information other than a plain cell phone like my original Ericcson.
I have over 200 contacts. If the Mogul is closed, I have to get sausage fingers to press in a tiny little space multiple times to get to the letter of the alphabet to then use the horribly small scroll bar to find the contact. So far there is no way to group the contact into family/business/friends. After this many years of the same contact listing, ya think Microsoft might ask the users of these products for some feedback? I know the guys who programmed this only have two contacts in the list: Mom and Domino's, but the rest of us do get out!
For the most part it works great but has a shorter battery life than a kids toy right after Christmas.
A few weeks ago, it got super hot, to the point where I could feel the heat on my hip through the leather case, the belt, the waistband of my pants, the shirt and finally my skin. The next day the battery went from 90% to 10% in about an hour and a half and would not take a charge.
I called Sprint customer service (I like oxymorons), only to have had the worst 6 reps in a row handle my account.
I was told to bring it to a service center and they would have it checked out.
Long story short: that was in the beginning of March. It is now April 4. I still do not have the replacement phone as promised. I did get a loaner battery and so far it is marginally better.
So, it is a great phone, but since it is tied to Sprint, and they have such a spotty repair situation, and even worse customer service, you may have problems getting this thing repaired or replaced.
If you do not have a service provider yet, check out the similar phones from the other carriers prior to making a purchase decision.
The service organization behind the phone and service is what will make this a good or bad purchase.
out of 204 user reviews
Horrible phone! I think it sucked three days of my life away!
Pros: Love the interface, computer ability, large touch screen and huge keyboard with nice typing ability.
Cons: Had 4 phones and none worked after 2 or 3 days! Sound wouldn't work, internet wouldn't connect, side buttons are pushed very easily by accident, on-screen key pad is minute, etc.
out of 204 user reviews
Not the greatest phone
Pros: Lookds good and didn't break when I accidentally droped and kickes it all in one motion on the CEMENT!
Cons: This is my 2nd phone. The first had a problem with freezing up every hour. This one only freezes once a week. The ringer and volume will just turn itself off when ever it wants.
out of 204 user reviews
Horrible phone, and Sprint Customer Service is Worse
Pros: Has everything but the kitchen sink on it
Cons: Horrible as a phone, and known bluetooth problems
out of 204 user reviews
Junk, the phone never worked
Pros: None, I cannot write any Pros about this device.
Cons: This is a very unstable device. The device froze up way too much.
It is completely unstable and had multiple issues.
1. The "Push" funtionality really never worked.
2. The device froze up 6 times in two days.
3. The device fealt cheap.
Do not buy this device.
out of 204 user reviews
Would have given it a 10/10 but......
Pros: Design, easy to use, east to set up
Cons: picture quality and lack of msm
out of 204 user reviews
Couldn't stand it!
Pros: Extremely upgradeable, Easy to use keyboard.
Cons: Awful battery, very slow processor, crappy stock memory
I would like to think that I can keep this short and I will try.
In the 3 months I owned this phone, before I told Sprint I no longer wanted it, I would have to soft reset atleast once a day.
One major reason for that was the additional applications I installed slowed down the extremely small factory memory. In my opinion, the phone sucks when you get it and installing new apps is the only way to make it aesthetically pleasing and more enjoyable to use.
Do not get this phone... I repeat do not get this phone.
Oh did I mention, the battery life is terrible? Well, I probably do not need to. If you keep the phone basic, I would change my rating to 5.
out of 204 user reviews
Easy To Use, Great Features
Pros: Outlook Sync Compt. NIce buttons.
Cons: Speaker phone is so so
out of 204 user reviews
Loved this phone, but now not so much
Pros: the keyboard is my favorite part. it is easy to text, as well as type in word. Camera is good,
Cons: Memory is low, problems with the type of phone
The man at the sprint store i went to with my second phones first problem (wouldnt let me send text or go into a few programs) told me that it is a good phone, bc its the first for sprint, but it has A LOT of problems.
Also a friend of mine had one and he switched phones as well bc his did the same thing.
out of 204 user reviews
One Mans Oppinion
Pros: Memory, Call Quality, Ease of Use, Design!!!
Cons: No MMS Client ,Battery,Video Quality,Some Sound Issue on videos as well
bussiness out of the way, Let begean shall we...Since i had the 6700 i watched & read Every Good & Bad thing put out there about this phone.I honestly think i check for new reviews like every day to see somthing diffrent said about his phone..& you know what,it hall been said but,there are alot of things that can be done with this phone.Myself i have the rev a update as well as tv games, a task manager , & a home plug-in & have a lot more room for more,I dont however like there attachment ,Headphones not the best but you can use reg..unless you attach a wack adapter making the phone look horid,but i do like the scroll wheele
for that Blackberry feel(LOL)
Call wise ... i get good recieption enerywhere i go , B/T will be B/T great but not the loudest, pending on you're area
Email wise it has push , comes in all acceptable formats & shows the whole message
very spot on for that productive itch you have ,or if you need to send & recve e-mails
Text......Ok no MMS but there is a way around that,other than that they on sopt on as well, Camera is very Crisp Pic/video.
Overall there are alot of bad features that everybody brings up the bad ...but not enought good on this phone ...Heck i did this review on my Mogul.Fro thoes who want to upgrade from the 6700 keyboard, touchscreen scroll wheele this is a good phone , Also my first on,never had to swap for another one ,Good Luck
out of 204 user reviews
An average pocket pc
Pros: Great call quality, WM6, up to 4GB of storage memory,great for games, good internet quality
Cons: No in phone GPS, WiFi could be better, speakerphone could be a lot better, camera could be bette
out of 204 user reviews
Hands Down the Best phone I've had
Pros: Good Looking and Great Features
Cons: Battery Life
out of 204 user reviews
Not ready for release
Pros: Feature-packed, Full Qwery Keyboard
Cons: ROM issues, performance, BT issues, frequent lock ups
out of 204 user reviews
great phone!
Pros: small and light
Cons: poor battery life
out of 204 user reviews
not satisfied
Pros: big touch screen, full keyboard
Cons: LOW BATTERY LIFE, camera sucks
I have to pretty much charge my phone everyday. When my phone's battery is about to die, and I'm on an important call coming in, putting it on the charger is not enough. My phone dies anyways.
The phone is a bit bulky as well.
out of 204 user reviews
not for power users
Pros: not made of uranium
Cons: too many problems to be useful
The second problem was battery life. Even with all programs closed I could not make it through an entire day without charging it. Under normal use it was dead by 4 every day. No adjustments helped.
Backlighting was very poor and even when adjusted to the max I could not see the surface well in the sunlight, compared to the Treo which can be seen in any light.
The absence of buttons made it difficult to maneuver with one hand, especially for a new user trying to learn on the fly while still running a business. I think a Blackberry might have made a difference here.
Like other Mogul users I encountered random lock-outs where buttons would not work, forcing me to pull the back off and pull the battery out.
In the end, it was probably more my own attachment to the way I do things that mattered more than anything but the problems I encountered made me very unwilling to figure it out and I dumped it almost as fast as I could get back to the store. In the future I will take a look at the Blackberry.
out of 204 user reviews
iPhone Killer!
Pros: Touch screen, wifi, windows media player, expandable memory, MS Office
Cons: Battery life on the low side when using bluetooth
out of 204 user reviews
Excellent phone
Pros: Consistently great performance, great hardware design, push email (w/ free hotmail/msn/live account), perfect as external cellular modem, MSoffice file editing
Cons: battery life could be better (lasts 3/4 day heavy use), bluetooth PAN connectivity for wireless "Phone as a modem" use looses connection constantly, USB/PC charge takes 10x longer then wall power
Here's somethings you can do with the phone. ($=not free)
- Use phone as an external modem with XP,Vista(using usb or Bluetooth PAN),Mac OSX(using Bluetooth PAN only): $40/month
- Create/Edit Word,Excel documents: built-in
- View Powerpoint documents: built-in
- View Pdf's: built-in
- FTP client: Total commander free
- HTML editor: PocketHTML free
- Instant message on AIM,ICQ,Google talk,yahoo,msn,sametime: $ Agile messenger
- Nintendo emulator: RPG's work best
- RSS feeds: Prss or www.google.com/reader
- Podcasts: $ Pocket Player or Prss free
- Live Maps: Microsoft Live search or Google Maps
- Bluetooth headset: only used with a plantronics Voyager 855 so far (works perfect)
- handwriting recognition: built-in
Only gripes are the slightly less then perfect battery life and poor Bluetooth networking which I only use when browsing Inet on my Macbook on a rare occasion.
This is definitely a great phone for Road warriors.
out of 204 user reviews
Perfect smart device
Pros: good battery life, wi-fi, full Windows, great keyboard, touchscreen
Cons: can't make calls one-handed
out of 204 user reviews
Great upgrade
Pros: Much sleeker and more functional that the PPC6700.
Cons: Occassionally have to do a soft reset when I have many applications open
Along with my Motorola HT820 headphones this device is everything I need for communication and entertainment purposes.
out of 204 user reviews
Simply revolutionary, I can now thrive without a laptop!
Pros: 3rd party apps friendly, hardware is customizable, Microsoft "mobile office"....etc
Cons: Weak external speaker, blue tooth is buggy,
Utilizing only the apps that come with this phone, you probably will run into some of the complaints such as programs that do not really close, but suck up precious memory and battery life. However if you review enough of these complaints, and people's responses to these complaints you can avoid many of these problems. In fact, if you threw out the small number of obviously defective units, user expectations that have never been supported by the company, and user error, the rating on this phone is higher than any phone reviewed (how about those numbers for you ardent statisticians). Indeed blue tooth is buggy, and inconsistent from my use of it, and the northern light display can be distracting if you let it, but this phone packs a punch. If you are stuck on the iphone, a 3rd party UI has already been developed that mimics iphone from what can see from use of the iphone. The use of 3rd party apps, makes this the next best thing to my laptop, and for free, I can log on my laptop from my mobile, from virtually anywhere, download, upload, review pictures as long as my laptop or desktop is connected to the internet. The limited GPS, periodic synching problems, and buggy blue blue tooth only reduces this phone by 1 point in my book. The price, the plethora of 3rd party apps, interchangeable battery and the infinite number of other accessories, makes this phone a clear outright winner. Now if you want a toy, there are plenty on the market, but this is a man's world (or woman's), and I would rather buy something that did everything at least good, instead of doing one or two things great. I'm a proud 30 day owner.
out of 204 user reviews
Good, but not great
Pros: Nice screen, keyboard, WM6
Cons: No REV A + GPS as advertised
out of 204 user reviews
I Have Found Her--Nirvana!
Pros: Windows Interface, Not a Brick, Real-Time Calendar Updates
Cons: Camera Quality, Runs Out of Memory, A Little Slow
Everything about the phone is great (except for minor things which I hope will be resolved). The phone runs out of memory, usually when I am attempting to take a picture and the actual picture and video is not that great unless you are in bright light. Also, Sprint does not yet include Navigation. But for $15 extra a month for real-time calendar functionality and Internet access, I'm a happy camper. I look forward to any upgrades. One last thing, the battery life is such that I charge it overnight with the extra usage that I am giving it since it is a new toy for me. I'm buying an extended battery.
I would recommend this phone to those who don't want an excuse to not be up-to-date and connected.
out of 204 user reviews
Beginning to love my Mogul
Pros: MANY more features than my Treo 650
Cons: Wish Windows Mobile was more attractive
out of 204 user reviews
So Much MORE Than A Cell Phone!!
Pros: It does just about EVERYTHING!! No jokes!
Cons: Can't send pictures via MMS; Price (if not a new subscriber)
I think that some of the reviewers failed to remember that they are not buying a desktop PC, but what amounts to a cell phone with some extras. One reviewer said that once the Mogul is plugged into the charger that it goes off. Not so! The battery life claims are, however, true. I do find myself charging my phone maybe twice a day, but you gotta remember that this phone has a lot of battery-draining features. The only thing preventing me from giving this phone a 10 is the fact that, unlike my Blackberry, it won't allow me to MMS (send pics via text message). Otherwise, I feel like I've won the lottery!
I love that while I'm talking to my husband, I can text my sister-in-law or check my email without the call dropping. I LOVE IT!!
out of 204 user reviews
This Phone Is Great, Best I've Ever Owned
Pros: Versitility, Functions, Ease of Use
Cons: Soft Resets
out of 204 user reviews
Powerful and Mobile with MS Apps to Boot
Pros: Many Features, MSword, Excel, PDF viewer, EDVO fast internet, camera and many other features too much to list.
Cons: Battery life on standard battery, Phone dialing on a touch screen is not very ergonomic.
out of 204 user reviews
Great all-in-one device
Pros: Screen, EVDO, WiFi, hardware keyboard, tons of 3rd party apps, cheapest 3g data plan anywhere
Cons: A little low on RAM, needs a few tweaks and addons to get the most out of it
Overall, if you are willing to spend an hour messing with this when you first get it, you can have it running like a dream and if you don't want to mess with it, it's still a great phone. While it's not as pleasing to the eye as the iPhone or some other simplified multimedia devices, it is loaded with functionality, speed, and it is a great bargain versus the other major carriers' offerings.
out of 204 user reviews
very, good if it all worked the way that it is supposed to
Pros: love the touchscreen and the internet experience is pretty good
Cons: Half the important features don't work correctly.
I purchased the unit in July, and took it on my honeymoon. Most of the stuff I tried that week worked well, but then I got home and started wanted to use the GPS. Ooops no go. While they put a GPS reciever in it, it is not available for use yet. Not Nice.
Next I thought okay that should be out soon. Still waiting.
Then I though I would start using some of the handsfree features. Oops that doesn't work. After calling and being on hold for 1 hour at each (Sprint and HTC) I find out that it is just my phone and they should be able to fix it, BUT, Oh, thats going to cost you. Although sprint repairs most phones at their certified service centers, They charge, I think it was $40 for them to take a look at it. So tell me again what in the hell is my waranty for? I'm sorry we would have taken it back a got you a different one if you got it back in 30 days. But the hands free wasn't needed for the first 20, and when I had time to call sprint the first time they say, did you use the adapter, you can't just plug a headset directly into the mogul. But I went to the sprint Kiosk and plugged the same headset into another mogul and it worked just fine. So by the time I call back they say too late.
They tell me to call HTC. HTC says have Sprint fix it. or they'll do it for a $40 deductable. Okay, again who actually stands behind this "1 year warranty?" evidently nobody. Or at least not how I understand waranties to work.
I will say that if everything worked and the customer service wasn't so lousy, the mogul in theory would be a 8 or 9.
But I'm just to disapointed. I just want what I was told I was paying for.
out of 204 user reviews
fun but not as useful as advertised
Pros: phone worked fine even with bluetooth
Cons: no sprint tv or gps despite paying for it to get rebate
out of 204 user reviews
Great phone, LOVE IT!!!!!
Pros: Slide out keyboard, wifi, expandable memory, calender, text inbox large, camera, flash, video,
Cons: Stylus slips out, Freezes sometimes,
out of 204 user reviews
Best Smartphone I've ever owned
Pros: Windows allows many programs to be installed to the phone. I love the feel of the phone, and the large number of mods you can do to it.
Cons: HTC and Sprint were a little slow with getting the early problems worked out, but most have been resolved and GPS and REV A will be working Q1 of next year.
out of 204 user reviews
Perfect? I dont think so
Pros: smaller than predecessor
Cons: lots of bugs, unreliable alarm, no standard headphone jack, and great layout (if you are left handed)
The Alarm function does not work reliably due to known bug.
For some inexplicable reason, the design of this phone is setup for left handed people. The keyboard slides the opposite way of the predecessor and that puts the "mouse" button on the left thumb. The scroll wheel is totally wasted on right handed people since it is also on the left side.
The other complaint is HTC (previously UT Starcom) ((previously Audiovox)) decided to remove the standard round headphone jack. Now you need a special modified mini usb jack or you need a VERY cumbersome adapter. The special mini usb jack is difficult to insert. You need 2 hands and both eyes focused on it to put it in.
I do like the promise of this device, but something in me wonders if the company that makes them keeps changing it's name to escape a bad repuation over problems like this in previous devices.
The Left Handed design is insane. Thanks HTC for making 10% of your customers happy. The 90% of us that are righties are not used to adapting to a left handed design, while lefties are accustomed to adapting to a right handed world.
If I were the boss at HTC, I would fire that left handed designer with prejudice.
out of 204 user reviews
do it all phone
Pros: lots of features. you can do everything on this phone.
Cons: runs slow when muliple programs are running.
out of 204 user reviews
Why not a 7? Well read the review
Pros: power, features, versatility, screen, options
Cons: BLUETOOTH SUCKS!
As a Realtor, I use over 5,500 minutes per month and dont want to hold the handset to my head. Eventually i grew tired of the BT issues and went to the Moto Q.
I held out for a long time when i saw the Mogul. Finally broke down and bought it. You would think after all the terrible reviews and chat room comments they would have fixed the BT. Nope! It is slightly improved but still leaves a ton to be desired.
Bottom line is that while the other features are great it needs to be a phone 1st and foremost. Seriously...how hard can it be to get the BT at a decent, respectable level?
So now I am not sure if i will keep this and be that weird dood who is stuck in 2001 with a wired head set or tell HTC to shove it and go buy a better phone.
out of 204 user reviews
Not worth the money
Pros: Good camera, flash, WiFi, slideout keyboard, QWERTY keyboard, battery
Cons: bluetooth is TERRIBLE, slow, buggy, doesn't show missed calls, doesn't ring half the time
out of 204 user reviews
The Best Phone Ive Ever Had (out of over 10 phones)
Pros: Great for phone use, internet, and entertainment. Nice QWERTY keyboard
Cons: Speakerphone and ring volume could be louder
out of 204 user reviews
DEFINITELY NOT WORTH THE MONEY
Pros: Full keyboard
Cons: Everything else
out of 204 user reviews
EVERYONE PLEASE READ - Important Info here
Pros: WM6, Does almost everything, keyboard
Cons: bit clunky, weekly crashes, unable to X out of apps
The correct date of my other review was September 13, 2007 not August 10. I used my other username cnetguru777. You will definitely want to read that review. Hope it helps.
out of 204 user reviews
good when it works
Pros: large touchscreen, good-sized keyboard, good camera
Cons: slow, unreliable
When things work as they should, it's fantastic. Good-sized touchscreen, and almost everything can be done without the keyboard or stylus.
That said, as expensive as this thing was I expected something that wasn't going to fall apart within a month. HTC cannot justify $300 for this thing as slow and unreliable as it is. You can do much better for your money.
out of 204 user reviews
Decent product but flaws are frustrating
Pros: Wireless options, handy keyboard
Cons: Bluetooth Broken, File Lock problem is serious
http://www.petitiononline.com/mogulfix/petition.html
I have the Bell Mobility (Canada) version of the phone but it seems to have all the same issues as with the Sprint version. We bug fixes fast or this unit will be returned.
out of 204 user reviews
Don't Believe the Hype
Pros: looks nice
Cons: bluetooth does not work,
Worst of all, it does not support bluetooth. most BT headsets work with the phone feature, but apparently none work with any audio or media features. This is a great disappointment as my secondary uses are audible audio books and online radio. I confirmed it agains several BT headsets, and although sprint will tell you that the Mogul does support bluetooth, don't believe the hype (there is rumor of a firmware fix "sometime in '08 - I can't find out more about that because everytime I call Sprint for support, they keep transferring my until I get disconnected!)
out of 204 user reviews
Great Computer/Terrible Phone
Pros: A GREAT computer
Cons: A TERRIBLE phone
1. Cannot assing ringtones to individuals
2. Txting is still not in conversation mode (palm had that 5 years ago!)
3. Start page is not Icon Driven (hello Palm and Iphone)
4. Cannot operate this thing with one hand or while driving a car. Forget looking in your contacts.
5. The Speed Dialing is a JOKE and its hard to get to.
Upside:
1. Web works really really good.
2. WiFi
3. It is a computer-if you are a techie this part is cool
If you want a mini-computer this device is for you. If you want a good phone that won't annoy the **** out of you then this phone is not for you.
I wish I would have gotten the blackberry or palm now.
out of 204 user reviews
Trash Phone
Pros: Wi-Fi, Not Much Else!
Cons: Everything else
out of 204 user reviews
Not too good not too bad
Pros: Mini laptop
Cons: Horrible... horrible battery life
I bought the phone about four months ago and had to take it back to Sprint TWICE. First my e-mail application disappeared... one day just disappeared?!?! They hard reset it. After a hard reset when it sync again with Outlook Address Book some of the contacts will be duplicated... I think this is because Outlook doesn't have field for "middle name" and it sees contacts with middle names as new entries.
Then after few weeks it would freeze up all the times (inherent to Windows I guess). Then they hard reset it AGAIN and flashed it. Since then everything seems to work ok so far.
This phone has horrible battery life. Especially if bluetooth connected then it is over... it lasts only for about 2 hours with bluetooth. But then again there are lot of "goodies" on this.
Pictures are pretty decent. E-mail works great. Phone module has lots of features I like to make it easier to use. Great way to maintain contact list/address book.
If you ever use this for "phone as modem" recommend using "Internet Sharing" (start, programs, internet sharing application) on your phone. It is a pain in the back to use Spring Connection Manager. I spent over 90mins with Sprint Customer Service and they still couldn't get it to work!! Then I called again the next day and person helped me out told me about "Internet Sharing" application and within minutes I was using my phone as a modem!!!
One other thing I wish had was more ON BOARD memory so lot of applications can be installed right on the phone instead of on a removable card.
When you slide out the keyboard it used to light up the keyboard so it is easier to see the keys in dark. Recently it stopped doing that. So I have to take it back to Sprint AGAIN! But I'm going to wait till I can't deal with it no more because I don't want another hard reset and have to go thru the pain of deleting duplicated contacts one by one manually!
out of 204 user reviews
Excellent Phone/PDA
Pros: Good range/reception and functionality.
Cons: A little pricey, for a phone, but good value for PDA phone.
The upgrade to Windows Mobile 6.0 is a vast improvement over the prior versions.
I use a bluetooth BT500 headset. I had some difficulty synching it, but, once synched there were no problems.
The wired headset that came with it is great for listening to music, or, talking on the phone.
Having a micro-SD card is a great feature, especially for storing music, pictures and e-mails.
It uses EVDO for network access and it is very fast. Internet response is very good, although some sites do not display very well. Those with a mobile version usually work very well.
I have 3 email accounts running to it so I am constantly connected when I want to be. The Outlook accounts use direct push, and I often receive those on my Mogul before I receive them on my notebook. For the AOL account, I just typed in my AOL mail id and it did all the work to setup.
I have only tested the WIFI access, no issues connecting to my home network. However, with the EVDO access I have no need for the WIFI.
The keyboard is a little small for my fat thumbs, but, a lot better than other phones I have used.
My only complaint has been trying to synch it with two notebooks when I was transitioning from one notebook to another. I think that was more an issue with ActiveSynch, not the phone.
I would recommend this PDA phone to anyone.
out of 204 user reviews
i love it .it does everything i need it to do.
Pros: email,pictures business ....very effective.....
Cons: specail media content cost to much
out of 204 user reviews
Neat, stylish & gets the job done.
Pros: Has a lot of functions
Cons: Doesn't grip well and no "true" speed dial
1. Not worth spending more than $250-$300 for but it is good for Mobile 6 uses, PDF, Internet, Emailing and calls.
2. Doesn't have GPS capabilities with SPRINT. You have to purchase something like Telenav for it to work as a navigator. Do not let Sprint trick you into adding its Navigator package to this device. You WON'T need it.
3. Pairs easily with bluetooth. Just be sure to hold the other bluetooth device near its beam.
4. Doesn't allow true customization of the "start" menu. This means instead of pressing a pre-assigned number to make a call, you have to press menu, scroll to speed dial select the speed dial, then press talk.
5. Listening to callers thru the device is hollow. Calls sound better with a headset. Jabra 10 II, Motorola H700 and Samsung WEP500 all pair well with it. Jabra 10 II will provide inconsistent hearing and listening for the receiver when using that headset. H700 will be static as usual.
6. CANNOT text and drive safely using this phone and you MUST have a headset when driving. There will be no one hand fingering of the phone while you are driving.
I bought this in Novermber and wrote review on giving it a "7". 9 months later, I have had to take it in to be fixed because the screen saver keeps popping on (which I DID NOT activate)thus I miss calls, texts and voicemails. I have to constantly press the power button to see who has called instead of the screen lighting up on its own. The camera is doesn't take pictures that well in all the function settings. The best features of this phone is the texting and emailing as well as the web capabilities. If you are rough on phones and drop it alot, stay away from this phone because it is basically a pc and sensitive. They don't make a lot of cool gadgets for this phone such as phone holders and any pocketpc things you'd want to put on here have to purchased through third party. I got rid of this for an HTC Touch since te Instint is too new and I want the kinks worked out before buying.
out of 204 user reviews
Great multipurpose device
Pros: Lots of features, WM6, WiFi, QWERTY keyboard
Cons: Limited battery life, outdoor display unreadable
out of 204 user reviews
If your with alltel, there is no better pda phone
Pros: amount of programs, call quality, htc support, amount of actions that can be done by finger, microsoft office, easy outlook sync
Cons: battery life, phone numarical dialing
out of 204 user reviews
Just about perfected...
Pros: Compact, Feature-packed, 256MB rom, Smooth slide, Convienent side buttons
Cons: Only 64mb ram, Slightly smaller 400mhz processor
Featuring higher internal memory, a super-smooth slide querty keyboard, and scroll wheel similar to Blackberry's, I have found the PPC6800 very easy to use and an consider it a tue upgrade over its predecessor. The form factor is dimensionaly the same as the XV6700 except it has no antenna AND its almsot twice as thin! The stylus is improved and without a doubt, will NOT fall out. While the unit does have 256mb of rom, it still has only 64mb ram for programs and must have running programs closed in order to operate without occasional bog. There are afermarker downloads that feature a true close exit button to remedy this. Also, the processor is slightly smaller than the PPC6700 (416mhz) while other units have larger ones. A mini or standard SD card would have made data card ransferring slightly easier but this is a minor detail. The D-pad is smooth and precise and a click can be heard every time it is depresed or moved. Battery is easy to remove and exchange; I have had no issues with battery cover and do not feel like it was engineered without thought.
I will be keeping this beauty for a while and look forward to a few years of service with it!
out of 204 user reviews
Doesn't support Picture mail! UGH!!!
Pros: Great for Texting, surfing the web, checking email and things of that nature.
Cons: Doesn't support picturemail!!!! :(
All in all the phone works great! I haven't had any lost calls, the signal is great even inside the local ice arena (kids play tons of hockey, we live there). So if you don't mind haveing a phone that doesn't do everything but makes you pay for everything then this is the phone for you! I will be placing mine up for bid on ebay and purchasing something else.
just wish i would of knew sooner! Hope this helps!
out of 204 user reviews
First Time User, Impressed!
Pros: Windows Mobile 6, Very easy to navigate.
Cons: Hmmmm...thinking of some.
out of 204 user reviews
The Mogul was just what i was looking for.
Pros: The Mogul works great. It has the features that I was looking for in a convenient package. Works great with Avaya one-X software for Windows Mobile. I have had no issues with anything mechanical.
Cons: I occasionally have to reset it. At most maybe once a week, but it is Windows and any version of Windows needs to be rebooted occasionally.
out of 204 user reviews
good concept, poor design
Pros: familiar Windows look and feel
Cons: buttons on case are easily activated; frequent lockups
We installed the trial version of Outlook but could not make it synchronize with the Mogul. We both work in the computer field and have access to professional assistance, technical documents and experienced technicians. No one could fix this problem. The only suggestion that kept coming back was to re-install Windows on our home computer. No way would I do that just to make a cell phone work. But on the other hand, I wasn't about to type in 250+ contacts into the Mogul by hand with out a working sync backup.
As if that isn't enough, we both found that, when taking the Mogul out of its holster, you almost can not keep from depressing the buttons on the sides of the case. One button in particular turns on the Connection Manager and then the first item on it's menu is to put the phone in to "Airplane Mode" which means the phone won't accept or make calls. Also when holding the Mogul to your face while talking, you can't keep from opening applications or files because your check bumps the touch screen as you talk.
And on top of all that, the Mogul has a habit of locking up and only a soft re-boot will unlock it. I couldn't find a rhyme or reason for it. Once I started keeping count, I had to reboot my Mogul 4 times in 3 weeks.
The battery lasts about 3 hours if you leave the Wi-Fi antenna on while not connected to a Wi-Fi network. It just keeps blindly searching. If you think that the Mogul will easily avoid the data plan charges, think again. The Mogul defaults to using the Sprint data connection unless you are connected to a Wi-Fi network. If you have updates running or Weather reports or anything else and go out of Wi-Fi range, the Sprint data connection kicks right in and you get charged by the kilobyte. And it ain't cheap.
We never got to use the Moguls the way we wanted to. Yes there are a ton of hacks and 3rd party software we could get to make life easier. But the Mogul should work well right out of the box. We couldn't get past these button flaws and frequent lockups. Not being able to work with other contact software besides Outlook is a hard pill to swallow but we would have done it if the Outlook would have worked.
Unless you have a business need for all the functionality the Mogul gives you, look somewhere else that has a proven reliability record. I hope I find one.
out of 204 user reviews
great phone
Pros: camera, call quality
Cons: maybe the battery, but is not too bad
out of 204 user reviews
satisfaction assured. you will love this phone.
Pros: has everything a phone and pda could offer, slick, more colorful than the previous ppc 6700, great sounds, you will love the appearance
Cons: programs remain open under menus and must be manually closed.
out of 204 user reviews
Best phone for sprint
Pros: wm6 400mhz processor light weight
Cons: batterylife low ram bluetooth
out of 204 user reviews
Amazing phone, abysmal customer support
Pros: Everything but the cons
Cons: Battery life, average processing speed, Sprint
The battery life leaves a bit to be desired. It usually lasts just under 2 days before it needs to be charged, on medium-low usage. I'd expect a little more from a PDA. And apparently the better battery requires a larger battery cover, which would wreck the overall design.
The worst part about this phone is that it comes with a 2 year Sprint contract. Customer support is abysmal. No exaggeration: I've spent *hours* (like 5-6 hours on the phone alone) just trying to get a number ported into my family plan for over a month. And it's being ported from an affiliate company. It's just crazy. That's really my only beef with this phone. It's great otherwise.
out of 204 user reviews
Does what I need it to at a good price.
Pros: $15 unlimited data access and fits my big thumbs.
Cons: Battery life, wish it had better video
out of 204 user reviews
Does not support; Sprint tv, sprint music, or gps
Pros: PDA, camera and phone all in one.
Cons: Misrepresentation of Mogul's abilities by Sprint
If you have any questions about the abilities of this phone, I would recommend going to a Sprint store and asking for a personal demonstration of this phones ability to receive Sprint TV, sprint radio, or GPS. This phone can’t do it.
Overall I like the phone, I am just don’t understand why Sprint is offering a $100.00 rebate on the phone if you purchase a $25.00 per month “Ultimate Pack” when this phone does not support 3 out of the 4 services that this pack provides. (It will only work with the $15.00 a month Access Pack) It is either a deliberate mis-leading advertising campaign by Sprint to see more Mogul phones, or incompetence by Sprint that they don’t know the capabilities of the phones they are selling.
I have had the phone for one week and have entered around 200 contacts for my business, and yet I have not been able to sync this phone with my computer (I am running vista with windows mobile device center) I’m not sure if it’s the phone or my computer, but I’ll have to work on it this week.
I addition I have had to soft re-start the phone because it has “locked up” for un known reasons.
out of 204 user reviews
Very good phone for those who like to tinker
Pros: Call quality, internet speed, screen size, keyboard, fun to use
Cons: That *@#$ memory problem, battery life could be better
Ok, so before you get the idea I'm not happy with this let me clarify. Most of the time my phone works fine. Surfing with pocket IE seems to cause the most problems so I'm waiting for opera to release Opera mobile 9. Otherwise it doesn't have too much of a problem.
If you're the type of person who just wants it to work and you don't want to have to worry about it, you should probably be looking at a Blackberry.
If you're the type who doesn't mind buying a few programs and learning what settings to mess with then this is the phone for you. It
does just about everything from e-books to watching a movie. If you've never used a windows mobile device it can be a little overwhelming but play with it for an afternoon and it'll be easy.
Like any windows device its only half-baked when you first pick it up. You're going to want to add some programs and theres some tweaking to do. One of the important ones is fixing the battery problem. Out of the box this thing will eat the battery in about 8 hours, and thats if you don't do anything with it. Go here to find out how to take care of this:
http://www.sprintusers.com/forum/showthread.
php?t=127164&highlight=registry
Next up you'll want a screen protector. I'm using the Boxwave anti-glare and it works great.
http://www.boxwave.com/products/easyfinder/
buy-best-cingular-8525-accessories_2110.htm
(yes, its says 8525 but its the same thing)
Spb makes some good programs. I'm using Spb mobile, pocket plus, time and diary.
Total commander is much better than file explorer.
Rescoe audio recorder.
Voice command 1.6 Haven't used it with bluetooth yet but seems to work alright (not great just alright). You need to download 4 additional files to get it to work. Here's a .cab file someone made:
http://pdaphonehome.com/forums/attachments/
ppc-6800-xv6800/11713d1190406754-voice-
command-patch-only-fixes-announcement-bug
-vc-1.6-fix.zip
Memmaid - system tweaks
TCPMP - watch clips and movies
mobireader - read books
PhoneAlarm - manages different profiles for your phone Home, work, car etc...
Google mobile - show maps on your phone (excellent program!)
opera mini 4 beta
So I'm going to say its an 8.5 (but cnet won't let me enter that so I'll say 9)
If it weren't for the memory problem I'd say 10.
I bought the Seido case. Its not cheap ($50) but I have to say its worked out great so far.
The only bad thing is I've caught the top clip a few times bumping up against things. So far its holding up well.
https://2685409205.monstercommercesites.com/
index.asp?PageAction=VIEWPROD&ProdID=828
Tonight a friend at work let me play with her Samsung WEP200 Bluetooth. It synced up with the mogul great, phone quality was better than talking into the mogul. It doesn't have an ear clip, it has a little rubber piece that catches your ear canal to keep from falling out. I didn't stick it in that far (didn't seem like the hygenic thing to do) but she put it in and proceeded to vigorously shake her head for several seconds. It stayed in the whole time.
Trouble syncing with activesync? go to Start>Settings>Connections>USB to PC. Now uncheck Enable advanced network functionality.
Doing this cleared up all my sync problems. It doesn't work for all devices. A friend at work has a Dell Axim and it made things worse.
Try to get onto Sprint's SERO plan. This only works if you're transfering from another carrier or out of contract with sprint.
Be warned though, its not easy. Sprints customer service is the worst, you'll have to make numerous phone calls over a period of days. If the person you're talking to is not able to help (or is an idiot) hang up and call back again. It took 6 days and over 20 phone calls to get my friends account setup with the right phone number. I must have been on hold a total time of 24 hours (at least it seemed like it). You'll need to google SERO and do some reading about how to go about it because there's just too much to cover. I was out of contract with sprint, my roommate came over from virgin mobile and my friend at work switched from verizon. We ported our numbers and we all have the $30.00/month 500 minute plan, so everyones happy.
But it was a real ***** getting it done.
out of 204 user reviews
good phone bluetooth works well with plantronics voyager 520
Pros: endless possibilities, sexy design, decent usability
Cons: bluetooth issues, weight,, speakerphone and ringer volume
the phone is a little heavy, and the speakerphone and ringer volume are subpar. Overall, if you place functionality over ease of use, then this is the phone to get. Honestly, I don't mind it being a little quirky in some areas (hey it's windows based) but I haven't owned many gadgets that didn't have a few quirks to the way they worked, especially a few months when I have to modify something in order to be able to do something it wouldn't do out of the box.
out of 204 user reviews
Good, with a few mid range flaws
Pros: Very good texting, Huge screen, bells and whistles, video, interent accessability
Cons: (Expeltive) Flashing green light, Poor music quality
Firstly, the bad.
- There is an annoying flashing green led light that cannot be turned off without installing 3rd party software - or so I've read. At 10:30 at night in a pitch black bedroom and seeing the room strobe green every 5 seconds, I wasn't happy. So, turned the phone upside down and problem solved. However it still reminds me of a message alert on revious phone models.
- Music quality is abysmal. I bought the 2 gig drive for the phone and put about 200 songs on it. It might have been the in package head phones (doubt it), but the music was no where near to my ipod (which I lost and needed a suitable repacement). Do not get this phone for the audio.
- Instruction maual is lacking. Suppose I will have to go online to learn all of the features.
- It appears you must pay to get the instant access function that other phones/companies have built in (Gps, weather, etc). You could still do it the old fashioned way by searching the net, but the one touch buttons are subscription only - something called In Demand.
- Programs do not close with the "X" button, they only minimize - very annoying. Apparently too many open progrms will lead to ram being depleted. Yes annyoing indeed.
Now the good
- Well it looks really good open and closed enough said.
- The screen is spectacular. I could not believe the size and the resolution (my old phone is a flip top and five years old) Very Very good quality on the videos I have watched. Solitaire (comes in phone) looked great too.
- The camera is awesome (at least compared to my old phone) I would say it could be used to take photos instead of a normal digital camera. (not quite as good, but still great) With the built in memory being used (512 I believe) at the highest resolution the camera dsplayed 460 pictures available (and 22,000 of the lowest resoultion - wow)
- The flip open test feature is great for any text junkie. The buttons are small and take getting used to, but after a day, I have yet to use the back button after 20+ texts
- The flash light is ultra bright - you won't be able to beam it into a second story window, but illuminates a dark room very very well.
And the rest
- No problems thus far on phone calls incoming or outgoing.
Buttons on touch screen are very small (and like I want to pull out the stylus for every call - yeah right), but they are serviceable. The butons (touch screen and otherwise) activate easily, but the lock button is easy to use.
- The phone seems to be average/above average quality in craftsmanship, but I have my doubts about the phoes durability, especially the screen. I ahve an old laptop with a simlar screen and the laptop is now RIP. Get the screen gaurd and get the warranty.
Overall, I am really liking the phone and the positives far outweigh the negatives.
out of 204 user reviews
Nice phone
Pros: You dont need to lug around a laptop anymore you can carry it on your belt with this phone it's really fast on the web and has crystal clear images on the screen
Cons: battery life but we complain about that on every thing we have camera can be fuzzy sometimes
out of 204 user reviews
Best Smart Phone I've Seen
Pros: Great PDA, WM6, tons of custom software available
Cons: Bluetooth headset problems, low RAM, no integrated GPS
The PDA functions (calendar, contacts, tasks) are a godsend for me, though I can't get the alarms to go off if the phone is in its battery conserving mode. Internet connectivity is great, though I think you'll have to wait a bit longer for new Opera or Netfront to even approach an iPhone-like browser (Picsel doesn't even come close). On the plus side, all of that extra software is available (and repeatedly upgradeable), though you'll have to pay for some of it
On the free side, I use Orb and TCMP to listen to all my music, watch videos, etc. off my home PC and it works flawlessly.All that extra software is one of the big reasons I chose this phone. Even if WM6 isn't the greatest, you can get a ton of different options/features/games added on through SPB or iLauncher or whatever. That PROVEN and SANCTIONED expandability is a key selling point for this device; no firmware upgrades are going to trash my necessary programs and additions.
The messaging options are also good, though I've just come to use mobile Gmail through Pocket IE instead of the built in messaging software. That way, it updates read mail, sent mail, etc. automatically instead of fiddling with POP access. Text messages are a snap, make sure to get them unlimited.
Phone quality, however, is only average; not sure if it's Sprint (I've been on Verizon forever) or the phone itself. I've had several dropped calls and the occasional choppy connection. Also, my bluetooth headset (Moto HS850) doesn't work well at all, its far too quiet and calls go in & out. Worked fine on my previous phone (Moto E815).
As for the upcoming firmware updates, don't hold your breath for anything beyond EVDO Rev. A. This phone has no integrated GPS (though it may be able to work with a pay per month A-GPS (cell signal triangulation) service eventually). Not a dealbreaker for me, but most new smartphones will have a full fledged receiver included.
Overall, I'd buy it again. It's fairly compact for a full QWERTY device, battery life of ~1 day with decent usage is acceptable, and EVDO is obviously less poky than EDGE. Even the phone works well enough to use as my primary device, its just not perfect. Once a decent browser w/integrated flash, plugins, etc. comes out, this will be an even more impressive device.
out of 204 user reviews
I-Phone Killer
Pros: Apps, Down load-em and run-em
Cons: Low Audio / 1
out of 204 user reviews
VERY GOOD but NO ANTIVIRUS MOBILE/FIREWALL???
Pros: Does everything but dance - decent screen size, apps, apps n more apps, somewhat compact, Decent one handed operation
Cons: Speaker phone Terrible, Transcribe mode jumpy and inconsistent, Button design, low battery life, no X-ing out of apps (very annoying over time). Needs soft re-set once a week
This is probably the best overall business cell PDA mini PC combo ever made....BUT there is much room for improvement. All the other user reviews basically say how i feel. Some people haven't figured ways around certain issues so make sure you read the user manual THOROUGHLY. People rave about the keyboard but i wish they left the keys the same larger size as the 6700 (aka MDA). Those keys were almost perfect. I need to jam out text and these keys are still too small IMO but better than any Blackberry or Palm. I have found using the tip of your finger bone ending works better than fingernail tip typing even though you will feel like your thumb/thumbnail is too close to other keys and might accidentally press them. Try it. Hold thumbs at about a 45 degree angle. Your nails will be about one eighth to a quarter inch above the keyboard. Takes a bit of mind over matter to get used to. twice as fast as thumbnail typing for me. Also, the keyboard will not always light up in somewhat dim light but alas i found a remedy to trick it. put one thumb on keyboard. Use other hand to cover entire keyboard creating darkness. While covered press any key. Presto! IT will stay lit. It will only automatically backlight the keys by itself if the room is very dark.
HINT - If you want your phone to be secure and require a password immediately after powering on, you need to click SETTINGS then click the LOCK icon and make sure you select ZERO minutes. Any other time setting will not require a password immediately after powering ON. Unfortunately the geniuses who designed this thing did not create a separate SUB setting so you can set a powering on option password and then leave the phone to run normally for extended periods without asking for your password again. Example....the zero time setting will also lock you out after a minute of no use after you power on and input your password the first time. This may seem like not a big deal until you start your multi tasking daily business regimen. You can change the time to every 5 minutes 15, one hour etc but then it won't ask for your password at each powering on from off mode, thus losing your primary security need. REALLY fricking unbelievably STUPID programming. So for complete security at power on, after you put in your password you will need to go into settings EVERY time you use your PDA (which could mean 50 times per day) to change the locked setting to one hour or whatever so it doesn't keep bugging you for your password every minute of non use. Again, with the ZERO minutes setting, it is going to ask for your password everytime a minute goes by with no PDA use. To change the lock settings you will need to enter your password yet again after you tap on the LOCK icon. If this is confusing play around with it and you will quickly see how annoying this is and YES you should have your PDA set to ask for a password EVERY time you power on unless you want your life ruined from identity theft. Also to change those lock time prompt settings make sure you check the box that says "prompt if device unused for". You may be thinking what's the big deal if it only asks for the password if you leave PDa unused for one minute. The solution is just keep working with your PDA without stopping so it won't bug you right? Obviously the designers have never been in a normal business professionals shoes where you chat a few minutes, PDA 30 seconds, chat one minute, PDA, drink coffee, run to the fax 2 minutes, PDA one minute, etc etc. This is by far the worst and most annoying flaw of the phone. Nevertheless you need to keep your sensitive data secure. Do not leave your PDA laying around without this feature enabled.
No minimizing windows or cascading windows is another real negative flaw.
ANOTHER HINT - Use the thumb scroll instead of stylus to select files you want to Delete. IF you tap once on it that will open it instead of just selecting it. I wish it would need two taps to open files so you can just select and delete with your stylus much faster...AGAIN, VERYYY DUMB.
But don't worry, all in all this is an excellent business tool. You need this machine if you are a business professional and can't afford an ultra portable mini PC "yet". I highly reccommend getting one of those because they run real windows and you will have far less compatibility issues transferring files and installing software etc.
out of 204 user reviews
silent mode
Pros: 6.0 windows mobile, keyboard underneath.
Cons: headphone jack (alone)
out of 204 user reviews
PDA phone the way its supposed to be made!
Pros: EVDO, Expansion, Landscape Keyboard
Cons: MS 6 and a little sluggish with many app's open
out of 204 user reviews
Thesis in Anti-Ergonomics
Pros: With a big screen and good keyboard, the Mogul can do lots of cool stuff.
Cons: Terrible, terrible user interface. Mind-bogglingly bad!!! Nearly impossible to use basic funtions without using 2 hands and giving the device your full attention.
Essentially there's lots of little things this phone could do better, and most of them would only require a semi-competent designer to set up... there's few technical limitations with the problems I'm finding. The real problems are mostly just bad ui design. There are a few GLARING problems with this phone though... there's no volume control for the ringer. The alarm clock doesn't have a volume option either. The max out volume is very low, so the coolness of windows media player is stifled. A lot of the buttons aren't customizable enough... users can "customize" them to their own tastes, but have to choose from a list of functions that aren't necessarily what a person wants them to be for. For me, I want the music button to go to my music player, not the sprint store. There's no way to do that, and I don't understand why not. The result of this is a phone covered in buttons that I won't ever use.
In the end, devices like the Mogul should be intuitive to use (at least for lifelong techies like myself), and this phone just isn't.
out of 204 user reviews
Extras that Bonnie Cha either neglected, or was uninformed of
Pros: This phone is 10x better than the 6700
Cons: the scroll wheel doesnt automatically control the volume.
out of 204 user reviews
had it for a month, hated it more every day
Pros: large screen, keypad, good reception
Cons: went through 2 in 30 days, lots of bugs, SLOW, reset 3 times a day, phone would be inaccessible when i needed it
i was so excited to receive this phone, hoping that wm6 would be a good upgrade to 5.
i am a physician and used both the pda portion and phone portion regularly. i needed the phone to work when i needed it and the pda to be snappy for medical applications. this device was neither. hoping it was a defective device, i even exchanged the first one for a new one. it had the same problems. i was having to resst it 3 times a day when programs would freeze (even with HTC x-button). the crazy thing was, BOTH of them would randomly refuse to allow me into the phone application (either by hitting the green talk button or through my contacts), and i would be forced to reset just to make a call!
the lag on this thing was HORRIBLE (again, even with x-button) when starting apps, or opening the keypad.
voice activated dialing has to be trained, or you can buy the program from windows.
when the phone is charging, if the screen is shut off, you don't get alarms or reminders (both of the phones did this and i've read elsewhere that others are having this problem).
as a power user who needs constant access to email, voice, text, and apps, i DO NOT recommend this phone. stick with the palm os, or the wm5 treo (the only reason i got rid of it was it died one day, a year into use). the treo had SOME lag, but not like this.
again, i tried this phone for over a month and got 2 different, brand-new devices that failed me miserably.
out of 204 user reviews
Fine upgrade to 6700.
Pros: Thinner, lighter, improved screen visibility outdoors, better camera, improved feature set, more included software and storage.
Cons: Flimsy back cover. Power hungry if you use all the features.
out of 204 user reviews
8525 is better!
Pros: Windows Mobile 6
Cons: Camera & no Nav software
out of 204 user reviews
Not the iphone killer i was promised
Pros: cool design,
Cons: battery life, very slow processor
It is difficult to make a phone call from your contacts lists without third-party software. There is no quick contact lists like on the Treo.
Additionally, the phone does not come with threaded SMS. That is a deal breaker for a longtime palm user.
There are a few applications out to fix some of these issues but most are buggy and unstable. The threaded sms application i found works ok; but i have to restart about twice a day because the setting are not properly retained.
Also, for an entire day all of the shortcut keys inexplicably launched the email page. then miraculously fixed itself.
The battery power was horrible. I gave it at least 5 full cycles before passing judgement, but it does in fact suck. Would not last more than a day.
After all these problems i decided to return the phone and go back to the Treo. Returning the phone took 3 phone calls at 45 minutes a piece. So my plan now is to use my treo untill something better comes along and avoid Windows Mobile at all costs.
out of 204 user reviews
Great and very powerful pda device, but a few performance issues keep this phone from being perfect
Pros: very powerful, feature rich, excellent keypad, built in wifi
Cons: performance is buggy, constantly have to kill active applications because phone runs VERY slow and theres many delays. phone feel a little cheap. poor speakerphone quality. battery life was poor
out of 204 user reviews
HANDS DOWN THEE BEST PHONE.. to me that is ;D
Pros: screen size, useability, and the extra bells and whistles
Cons: speaker is okay, can be better but good enough
out of 204 user reviews
BLUETOOTH FIX!!! - Read my review
Pros: Great PDA/Phone/Camera combo - numerous options for navigation
Cons: Screen hard to read in bright sunlight/No headphone jack (always dependant on bluetooth)
Second, ive had the phone since april (Canadian version)and learned a few things that may help new users so.....
Bluetooth Fix -
#1, the bluetooth and the wi-fi both share the same antenna, therefore if/when both are on, bluetooth stutters when wi-fi is downloading bits ofinfo. turning off wi-fi when ur not using it will help bluetooth (and reduce battery consumption)
#2, not sure if sprint fixes this prior to shipping but i know telus doesn't and that is the bluetooth is capable of stereo but is pre-programmed for mono. I did a registry hack to fix this and it not only gave me stereo sound but fixed the stuttering problem. (Its easy to do, but if ur unfamiliar i recommend getting someone comfortable w/computers to help). First back up ur phone data just in case, second, download a registry editor (i used the Resco Utility Package 5.36 trial version and then uninstalled it after the fix), install and run it and locate the following: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Bluetooth\A2 DP\Settings
To enable the stereo function: change the DWORD from “1” TO “0” no quotes. And that's it! Credit for this goes to Dave Evans who did the most complete review of this phone ever! http://www.howardforums.com/showthread.php?t=1153541(after reading this review, i bought the phone the next day)
Improving Power
One thing with PDA's running Microsoft, is that when u think u've closed a program (by the X in the top right corner)its not really closed. Therefore, after running multiple programs over the course of a day, power can be sluggish. So two options for you:
#1 - go to 'Start' Menu, select 'Settings' and then select the tab 'System' (located at the bottom middle). Then locate and select the 'Memory' icon. Again w/ the tabs on the bottom, select 'Running Programs'. Here u'll see all programs still active (suprise! most of the programs u thought u closed are still using power in the background) Select 'Stop All' (make sure ur not in the middle of an activesync 1st) and you should experience an improvement in speed. If ur not doing the step 2 below, then i suggest repeating this step whenever performance gets slower.
#2 - there is a free program that i found and now use called 'Magic Button' which makes the 'X' button on programs actually close the program - always maintains fast performance and eliminates the need for step 1.
Finally, if you were only a cel phone user and are new to PDA's, I suggest getting into the habit of periodically doing a soft reset (using the styles and the recessed button on the bottom of the phone). All pda's ive used running Microsoft occasionaly hang or certain software apps stop running (in HTC case, the audio sometimes gets suppressed, thereby missing appointment reminders or calls). Since doing a quick reset a cple of times a week, its always worked properly (just like my old PDA's)and it performs better by clearing the cache and other misc temp files.
hope all my info helps (looks like i may have solved CNet's problems w/ the phone, i think they should update their rating - what do u think?)
Cheers.
out of 204 user reviews
Best phone I've ever owned.
Pros: Perfect size, nice keyboard, jog wheel for one hand control, WiFi works great, 2MP camera
Cons: Battery life could be longer, wish MS voice command was on the rom, Bluetooth needs some work
This is the first phone I've used a bluetooth headset with and I'm not impressed. The bluetooth audio quality is marginal, at times the audio breaks up.
The Internet speed over the Sprint network is surprisingly good even without the EVDO network. Once in the EVDO network it's very fast. I love the wifi switch on the side. I don't have to go into a menu to activate wifi and it switches cleanly from the sprint network to wifi without any hiccups.
HTC has done a great job with this phone. It feels well put together. Windows Mobile 6 had corrected many of the past issues with smartphones. I find the phone easy to setup and easy to use. If you want your email, Internet and a great phone network in a single device this is the phone for you.
out of 204 user reviews
Great pda / poor phone
Pros: an improvement over 6600
Cons: hard to make a call with out the stylus
if you have more than 100+ numbers in the contact list, you need to use the stylus.
opera is a good second browser, but slow
out of 204 user reviews
seems like bad planning
Pros: the large screen is nice
Cons: speakerphone lacks quality and volume
out of 204 user reviews
It will be all over if you drop this baby and don't forget to your charger!
Pros: Good looks nice keyboard, good design
Cons: Very poor construction, bugy, really bad battery life.
After I installed the desktop software I could not get the phone to sync. There is a 12 step (no kidding) process to go through to see in you can get it to work. I went through the entire process and got the phone to sync twice and then it would not work again. Yikes!!
The next day I attempted to browse on the web and the Mogul crashed twice! The second time I had to take the battery out to restart it. Then I noticed it. The battery case was as thin as a business card and just as flimsy. I almost broke it trying to get it back on. I also noticed the spring mechanism for the keyboard had already loosened after 2 of days use. Wow, I pondered if I drop this phone it will be in 10 pieces. And who hasn't dropped their phone at least once.
Next was the battery life. The first day I had the phone the battery died in one day and I barely used it. I thought maybe the dealer didn't fully charge it as he said he did. So the day I had a fully charged Mogul phone at my disposal. Same thing, I had to recharge it that night! This will get really old I thought.
The sound quality is also poor from my experience. Both internally and externally, I had an old Motorola V 190 and it sounded better on both accounts.
I am not sure why the phone received such high praises. It is poorly constructed and very buggy. I took mine back yesterday and exchanged it for a Blackberry 8830. Not as sexy but at least I won't have to charge it every day and carry a pillow around under my phone.
out of 204 user reviews
Best phone Ive every had
Pros: easy to use full qwerty keyboard, easy to navigate, integrates PDA and phone perfectly, good size will fit in pocket
Cons: doesn't exit out of programs unless you go to settings and memory to close programs but can download a fix to this
out of 204 user reviews
Like a mini-laptop that can make phone calls, connect to a network, and connect and internet!
Pros: MS Office integration, flexibility in software upgrades, fast data connection, King of Multi-Media
Cons: Some form of roaming/standby bug
With the built in organizer, superb contacts list, and fantastic integration with the most common MS Office applications, it’s almost like a personal secretary in your pocket. Though not completely dependent, it shines most if you are a big MS Outlook user in addition to MS Office applications (like Word, Excel, and PowerPoint).
The MS Outlook features integrate well with the communications functions (both voice and data). Outlook Contacts are one of the highest featured address-books I’ve ever seen. The Calendar is just unbeatable and it’s also in your pocket! EVDO internet connectivity speeds are just short of current “cable-modem speeds”. For “most” basic surfing, I only noticed a small difference compared to Wi-Fi. EVDO Rev A. is an upcoming cellular upgrade that is supposed to make it even faster.
As in the past, you can find “professional” reviews that will tell you that Windows Mobile is considered the “King of Multi-Media”. Although this may be true, I personally find that this statement is “sort-of-true” out of the box, but really “hits-the-bulls-eye” with some extra work. What I mean by this is that you will have to research and download various MM apps that will suit your customized needs before you will maximize your MM experience with this. But it’s understandable…as MM activity is as varied from person to person as the meaning of the word “Multi-Media” itself, that it is not really feasible for any manufacturer to bundle that much software.
On that note, you can expect a pretty steep learning curve if you are not familiar with PDA type of devices. Being technically savvy may compensate for inexperience however. Nevertheless, be warned that if you are a candy-bar/flip/slide phone user who’s experience with a computer doesn’t extend past web-surfing, emailing, and IM-ing, etc. you may have a tough time and hate this phone…perhaps unless you have company IT backing or someone patient enough to show you the ropes.
Once you are at a decent knowledge level, this device is actually very stable and very powerful. You can download tons of both free and sold “pocket applications” that let you turn this bar of soap into a: newscaster, travel assistant, multi-language dictionary, knowledge reference (medical, military, general and other professional), book library, arcade, financial planner, among many others. It’s only limited to your imagination what you can do with this device! …all in one! I’ve even ran over 20 applications simultaneously (not realistic scenario) to test it and it didn’t crash!
For future prospects…if you are planning on installing various software items on your device, Microsoft .NET Framework (Microsoft’s proprietary software development technology) is one of the most popular around the world. It has excellent market penetration as well as future prospects due to its integration with Windows and Office, ease of use, as well as “sheer power” as a software development tool. How does this affect you? Well if you can imagine that the more developers (both professional and amateur) use this technology, the more choices you will have in choosing software that suits your personal needs. There are currently tons and tons of free and sold software on the internet and several sites even rate them for you. All of my software is free and I have over 50 installed on the Mogul with just the included SD card!
I would give this a 10, but there exists a problem where the device comes out of standby when it enters in a “roaming” area or something. It doesn’t seem to happen to everyone. Maybe it depends on the area??? At this point I haven’t found an explanation for the actual cause but in doing so, it uses the battery more than it should. Hopefully it would be fixed in a future patch. But who knows.
Also, if you have read some reviews about the Mogul’s battery not lasting long, or that it doesn’t have sufficient memory, or it needs a lot of resets, I have found none of these to be a problem. These bad reviews seem to stem from people who don’t really know how to use the device (e.g. leaving data connection on 24/7 if not in use, misconceiving how WM6 manages memory, installing faulty third-party software, to name a few). For me, it has lasted 70-97 hours (very reasonable for a PPC), ran 20+ apps simultaneously with just a bit of slow-down, and I seldom ever need to perform a reset (which, btw, takes like 1 minute). Of course if you’re going to always have it on and be emailing, phoning, IM-ing, surfing constantly, you bet that it will not last more than several hours. But a laptop will last even less!!!
Hope this helps and good luck with your selection!
out of 204 user reviews
Currently the best phone on the market, smokes the iphone
Pros: Slide out keyboard, hot-swappable microSD, EVDO with revA coming soon
Cons: It's so new that not all the bugs are worked out i.e. bluetooth stack, streaming vide needs update
The Good:Call quality is very good, though dropped calls with a full battery and 2-3 bars happens on occasion (though this also happened on my last phone). Internet speed is pretty good but I think the bottleneck isn't speed, it's WM6 and the processor. The rumor mill has it that the gps capabilities will be opened up in a major update in October to coincide with the release of EVDO Rev.A, but since it is still a rumor I wouldn't use that as reason to buy this phone. The microSD slot was a huge feature to me as I plan on carrying a couple loaded with media. Yahoo mobile messenger will allow you to import/export all your contacts. Detailed call log. Scroll wheel. Backlit keyboard (though instead of 3 rows of keys, a 4th row for numbers would be a welcome addition.
The Bad: Out of the box, don't plan on going straight to YouTube and watching videos as you'll be tempted to throw this thing across the room. This issue (according to the rumor mill) might be addressed in October. There are some programs you can load to make it work (although I tried them and it still was WAY too choppy, unnacceptable). There is an issue with the bluetooth where it won't work with all headsets (again to possibly be addressed in October). I tried to link via bluetooth to my TomTom Go510 probably about 50 times, unsuccessfully (though I can't really hold it against either device as TomTom doesn't list the mogul as a supported device). When you close a program, it doesn't really stop, you have to physically go to memory and "stop" the application. IE for WM6 doesn't support tabbed browsing, so most users get out there wallet and buy Opera to gain this feature. Microsoft doesn't seem to care about what customers want, it's like "here's what you get, you're welcome, scumbag".
All in all, it's still hard to beat.
out of 204 user reviews
Good choice for home or work
Pros: MsOffice included, wireless coverage
Cons: 2 gig memory limit, volume too low & Button placement. Internal Gps not supported.
Business phone use is as good or better than any phone in my area with respect to coverage, email, internet & text messages. I had continuous coverage whether it was EVDO, WIFI or 1X the whole trip with no roaming. This beat my Nextel 7520 and a friends AT&T Iphone. Which dropped in a rural area.
My big test was GPS. I was very concerned when I read the GPS would not work until the phone is updated later. This would mean I would have to keep my 7520 or get another phone. I decided to buy an external blue tooth telenav GPS antenna and test it. I used an unsupported 6700 cab with Telenav and it worked perfectly. Google maps worked but it didn’t warn me a turn was coming. With Telenav I didn’t have to look at the phone.
Ms Office was a great addition I usually carry my laptop to do some presentations, letters & spreadsheets but I did some editing and creating on the airplane without using pulling out my laptop. The slide out keyboard allowed me to easily type in a small place. I can see college students getting extra work in between trips. Because I had a smart phone years ago I had no trouble using stylus either poking the letters or writing text.
Iphone? Traveling with a friend who bragged about his Iphone was fun. I downloaded some programs that imitated the Iphone functions and shut him up quickly. Only thing I could not do was the finger swing thing. I really showed off when I used slingbox to watch my cable television at home. I asked him to take a video and knew could not. After several of our friends compared both of our phones he was the one with egg on his face.
I often launch programs by mistake by hitting buttons. Until I installed t X program hitting the X button only minimized the program and I would get out of memory please shut down programs. But that is fixed.
Bottom line: This phone is good for business and pleasure. Even my wife who is computer inept is leaning towards buying this phone. It improves my marriage because I don’t mind going to her functions because I can watch TV. I don’t have to sit in the car with my laptop. I even took the grandchildren to the movies and watched my slingbox while they enjoyed the movie.
If I can get the slingbox to connect to my blue tooth headset I can look like I am paying attention.
out of 204 user reviews
Wow! I am thoroughly impressed
Pros: Call quality, design, host of capabilties, size, feel, etc.
Cons: Speakerphone & call volume somewhat low, learning curve
out of 204 user reviews
Like iPhone its almost ready
Pros: Nice design
Cons: Doesn't support Sprint multimedia! REV A someday
How an expensive phone like this can lack features that a cheap smartphone has is beyond me. Sounds like the software Engineers took one too many days off.
This could have been IT, but its not fully cooked. Even EVDO A is a future update rather than in the box today.
out of 204 user reviews
People thinks I got an IPhone!
Pros: Small Computer at your hand!, Great Resolution!
Cons: Easy to fall out from your hand, need to be careful!
out of 204 user reviews
Overall very good - some bugs
Pros: Easy to use, slide out keyboard, wm6 works well, overall great device
Cons: Ringer turns off, short battery life, Sprint customer service is abysmal
out of 204 user reviews
Great phone Horrendous customer service
Pros: Small, light, and full featured including fast broadband
Cons: Batttery life,
out of 204 user reviews
Switched from 700 Palm OS to Mogul Windows OS
Pros: Can just about do it all.
Cons: Program Memory and Battery could last longer
I used to be against using Windows OS but I have been pleased with the way the Mogul works. It can do a whole lot and it looks great. The only draw back is the program memory getting full as you go through apps and the battery could be stronger. All I can really say is that it does it all and I would choose it over the Iphone and any other Palm OS including the 755p, but you will have to pay to play $574 retail through Sprint or go on ebay and get a deal.
out of 204 user reviews
Excellent Device
Pros: Stable Device, Speedy, Excellent Keyboard, Improved battery life over the 6700, HTML email support
Cons: WM6 slows Word Mobile slightly, Slight delay when switching to landscape, Inability to map certain buttons, Stylus placement
Form Factor: The 6800 is the slimmest WM6 Smartphone with a slide out QWERTY keyboard out there. The buttons are intuitive and there are more of them than the 6800. The stylus should be at the top of the device.
Power: The 400mhz processor is fast enough to easily play movies and music. I ran all of Office Mobile with Windows Media Player running in the background on several occasions with no performance issues at all. There is a slight delay when switching to landscape mode, but not enough for any real concern. All applications open instantenously.
Applications: It comes with the typical Office Mobile suite - Outlook Mobile, Excel Mobile, Word Mobile and Powerpoint Mobile. All provide some native support although Word native support seems to be the most comprehensive. (Word opens a little slow as it makes sure not to lose formatting). Sprints applications help out. E-mail was great - html support finally and pop3 support was simple and intuitive.
It's a great device!!
out of 204 user reviews
Easily the Best Smart Phone out there
Pros: WM 6, feature full, Fast, EVDO and WIFI, all the shortcut keys and jog dial and ok keys, expandable memory slot
Cons: programs minimize when you hit the x, But that is really not an issue...
I have had my mogul for two or 3 weeks now and i am Loving it! I'll start with the multimedia, because you never really hear about that with windows mobile. It is amazing. Especially for a phone! The syncing for multimedia (with windows media player 11) is just as smooth and easy as with an ipod or zune (we can't forget about the zunes). The windows mobile works amazingly with windows (duh, but just to clarify) and everything on the syncing end of things is amazingly quick and easy. It is smoother than a palm and much smoother than using clunky slow itunes with the iphone (yes i have done it).
On the Bussiness end of things, this phone is 2nd to none. The contacts, and email and appointments (through outlook) are really great. Also, there is an absolutely huge amount of programs out there for windows mobile and you can get to do everything from playing games, to washing your dishes.
The only complaint worthy of mention that i can see from this almost flawless device is that when you close the programs, they just minimize, but you can easily close them by going to start>settings>System>memory>running programs> close all. it really deserves a 9.5 but you can't do that here.
For all of you who still want to beg comparison to the iphone, Yes, the iphone is prettier and does multimedia differently... however, if you need actual productivity from a phone, then this one is far superior. Music playback, while not as pretty on this, is still basically the same as an ipod, and video playback is excellent. Furthermore, There are a ton of programs from third party programmers for this while there aren't very many for the iphone (and of course i have google maps- and a gps, which is even better). then, the micro sd cards are already out in 4gb, and soon 8gb (same as the iphone) and there is more talk for 16gb cards (2ce as much as the iphone). All in all, you sprint users are in luck because you have the best smart phone out there.
out of 204 user reviews
Basically a mini-laptop
Pros: Sprint's internet access..which will get faster in the fall
Cons: Bluetooth, WM6 leaving applications open
Pros:
1) The touch screen is large and bright.
2) The high speed internet access is amazing.
3) Rev A upgrade will be available in the fall through a free software update.
4) Google maps is free and amazing to use on a mobile phone.
5) Wifi is nice
6) The camera is good…for a mobile phone
7) Syncing with Outlook is seamless.
8) I can open and edit Word and Excel files.
9) I can view PowerPoint and Adobe files.
10) I upgraded the 512 meg MicroSD card to a 2 gig card and carry all of my photographs on my mobile phone.
11) The fold out keyboard is good.
12) While not thin, the form factor is nice.
Adequate:
1) The phone itself is adequate.
2) The battery is adequate, but will run down with heavy use.
3) Sprint Music store…interesting feature, but future generations will be more useful.
Negatives:
1) Bluetooth – Reception is fine, but others complain that they sometimes have difficulties hearing me.
2) Windows Mobile 6 leaves programs running in the background when you think they are closed.
This is an amazing piece of technology, but if you want simplicity and just need email, contacts and calendars and don’t care about anything else, a Blackberry or Treo may be a better option.
out of 204 user reviews
A Very disappointing experience
Pros: nice large screen, easy to use (when it worked)
Cons: poor battery life, needed constant rebooting, and completely died in less than a week
And then the phone itself need to have a soft reset several times during the day and then it eventually died all together.
Less than a week later, it went back.
out of 204 user reviews
Roaming?! I am not roaming I am at home...Hello?
Pros: Great Keyboard, beats blackberry, slick features and buttons that makes the world go around
Cons: Funeral time... Grieving for the Loss of reception power from the 6700. Dont worry about the reception Mr. Edison the battery died anyway.,
The cons for the 6600 were the battery life being poor, reception was poor since I was roaming even in my house sitting by a large picture window close the interstate to the and the leather case that was suppose to protect it has a belt clip that could not have been tested for quality because if you were wearing it and sat down or stood up it would fall off. Also they leave the corners exposed if it falls where can it do the most damage, the corners of course.
I then got the 6700 that had much more better reception, slightly better battery life, same lame excuse of a leather case.
On Friday July 27th I got the 6800 with the improved OS more buttons to make tasks easier I could barely wait to give it a try. I let it charge overnight and powered it up at ~8 am. I setup my Plantronics headset which sounds good with the phone. Standing in my kitchen I go to use the phone and EV icon is on indicating I am roaming. Oh no. I went outside and the EV was still there. I had it setup to warn me if I was going to be charged for roaming. From my living room even thought it the EV icon was on before the call, but went out during the call and did not go through as roaming.
I was hoping that it was just a flaw, but the 6800 did lose the antenna which is nice for storing, but I think it was an essential part that this cell phone needs. But luck was not on my side. Two calls later from my kitchen it warned me that there would be roaming charges.
At ~8 pm, ~12 hours later, I went to use the phone and it was dead. This was after making 7 phone calls with the total talk time of 25 minutes along with ~11.5 hours of standby time. On Sunday I didn’t want to take the chance of the phone dying and not being able to charge it, but after having it on the charger last night, I will see if the batteries improve at all.
Unless the battery improves the battery life and reception will be worse on the 6800 than the 6700.
I can somewhat understand the battery life being shorter since it is probably having more of a drain from the pda, although they could have put a better battery with it, but it would be unacceptable if there is such a loss of reception strength from the 6700 to the 6800? Pun intended.
Has anybody else noticed this?
Oh yeah same lame carrying case.
Dilemma: Pay for roaming or go back to the 6700.
Side note. I combined my wife’s Sprint account into mine and was told that we would receive a check for the balance. 2 months later no check. I called Sprint and they told me I would need to request the money, my money I would need to request it. When I asked why I would need to request my money back I was told it was Sprint policy!
A month later still no check. I called back and was told again that I needed to request it. How low will Sprint go?
I go the check about a week after that. Consider yourself warned if you do the same to make sure you request you money, so Sprint will know that you actually want your own money back.
out of 204 user reviews
Awsome phone.
Pros: I can't say enough good things about this phone.
Cons: some problems with vista sync
The Mogul connects every time, everything just simply WORKS>
out of 204 user reviews
totally outdoes iphone
Pros: can do about anything I want
Cons: wish the battery life would last longer but I can always swap the battery for another.
It can do anything the iphone can do except pinch! I can deal with the zoom in and zoom out 1 touch features, oh well!
I can download Opera browser or better ( if you can find it out there picsel) and have full rendered webpages.
I can use services like callwave and have visual voicemail.
I can cut and paste like a normal smartphone.
I can view full HTML email as it uses Windows Mobile 6.
It has loads more memory which stop old habbits of freezing up that would happen when using too many applications at once.
I can view Divx movies
I can store stuff on 4gb SD minidisk
I can subscribe to XM radio if I want.
If I want a screen touch WIDESCREEN keyboard I can get SPB software
If I want to play media, I can choose about any media player software out there!
I can open PDF DOC, EXCEL, attachments.
If my company has the service, I can easily get synced with business mail.
If I get sprints navigation package, I can get turn by turn directions in my car using its GPS.
I mean I can go on and on with the things I CAN DO with this thing !!! So many more then the hyped and ********* iphone!
out of 204 user reviews
Not ready for release
Pros: Functionality
Cons: Battery life
out of 204 user reviews
very powerful device, great internet speed, good phone reception
Pros: Internet speed is awsome, wifi works great, found quite a few pocket pc apps for the device, uses mini usb connection for charging/syncing (same as motorola)
Cons: speaker is terrible (very low volume),if ur using an app when the phone rings, device is slow to give you call info, battery runs down pretty quickly when using apps, time consuming to get to contacts
The phone has great reception. With my M-1 phone, I had no reception in my office, I am able to use my mogul in the office now. And ... did I say the internet speed was blazing!! I can ebay, watch tv and browse the local online newspaper with internet explorer.
I know I get tired of buying a whole new bunch of car and house chargers when I get a new brand of phone. Everyone will be excited to know that the mogul use a mini usb adapter, such as those use by Motorola (razor, krazor, MotoQ, Motorola Headsets)and many cameras and handhelds. I found an adapter at the local convenience store for $10! At this rate, I can break and buy new endlessly. Overall this is a great smart phone. If you are looking for just a phone, then you will be disappointed in the size (although this is smaller than my IPAQ), but if you are looking for a smart phone and want to lose carrying both the pocket pc and the phone, then this is for you with alot of internet perks the IPAQ or Axim cannot offer....have a great day!
out of 204 user reviews
Quite mislead and disappointed
Pros: excellent windows functionality and
Cons: battery need daily charging, windows operating system doesn't allow a content manager so this phone isn't compatable with live tv and limited gps capability
out of 204 user reviews
Pretty Good
Pros: Wi Fi, Slide out keyboard
Cons: Window's Mobile Speed
Voice quality was okay. Phone got a bit hot when using and the battery life seemed horrible. Seemed like 4-5 hours was what I was getting with wifi and stuff on. Should last all day at least on a phone.
Not a flop by any means, but not as good as I was hoping for.
out of 204 user reviews
Amazing phone / PDA / mini-computer!
Pros: WM6, excellent battery life, fast, sleek, excellent evdo, wifi, no memory effect on battery
Cons: back cover seems thin (non-issue), get optional BTE6800S
Just get it!
out of 204 user reviews
Great phone
Pros: nice size...
Cons: speakerphone sucks...
They gave this device an 7.3 but yet gave the AT&T 8525 a 8.0. WHAT!!! this does not even make any sense. There is absolutely nothing about this phone that justifies a .7 higher score. Come one CNET you gotta be kidding me. Yes i will admit the Mogul does not have the best speaker phone but neither does the 8525. Cnet then goes on in the bad of the mogul to say "A slower processor and limited program memory can sometimes slow down performance" WHAT!!! do these people even research phones before they put out their reviews. Come on guys i would have expected more. So they say that the mogul has 400Mhz cpu and that its falls behind its predecessor the 6700..WHAT!!! ok Cnet yes its true the mogul does have a 400Mhz cpu as opposed to the 416Mhz cpu on the PPC 6700 and the AT&T 8525, but what cnet seems to COMPLETELY leave out is the fact that the mogul is a DUAL CORE CPU..one Core is 400Mhz and the other is 133Mhz. The 133Mhz core is strictly for the phone use and other minor things. while the 400Mhz core is for all productivity apps. Which makes a big difference. So all 400Mhz computing power goes to productivity and so on. The fact that this is a dual core cpu makes a big difference Cnet. Im actually disappointed in you guys to over look such a MAJOR specification. I read the full reviews a hand full of times and saw no mention of it...so if im wrong (which i hope iam please some one tell me its there.) the 8525 might currently have a higher browsing speeds on the 3g network but once EVDO Rev A is rolled out for sprint(which shld be very soon) then the phone wld be able to take advantage of even HIGHER network speeds. Cnet also makkes this ridiculous claim "The apps are memory hogs, and with only about 17MB of free program memory, it fills up pretty fast. On more than one occasion we got the message that there wasn't enough memory to launch a program." Ok Cnet you are either intentionally lyin due or the reviewer of this product just had no clue as to what they were saying. The 8525 comes with windows mobile 5 and on boot the device has 28mb free program ram on boot while the mogul come with WINDOWS MOBILE 6 and has 26mb free program ram on boot..come one thats only a 2mb difference and considering that it is running an OS that takes up more ram it's understandable. I just dont know where the hell CNET got the info that it only has 17mb free, and what they are talking about getting an error message about apps not being able to launch cause there is no more ram left. LOL. The Mogul has better talk time than the 8525. Now honestly im not here saying the Mogul is better or worse than the Mogul...honestly i dont even really care which one is better...but what i am saying is that even if the 8525 is better than the mogul is not better enough to be rated .7 higher than the mogul..thats just freaking ridiculous. .2 or .1 for the slightly better cam and speaker FINE...but .7!!!??? no way. Cnet need to really go back to the drawing board and find a better approach to rating your items. I do not know how they do it but i suspect that they might have different people rating like products and as a result you get inconsistent reviews.You have editor X reviewing one smart phone have editor Y review another and have editor Z review the next you end up with a very inconsistent review scoring system.
out of 204 user reviews
Good upgrade and best so far I've used
Pros: WM6, better form, keyboard, micro-sd, more common buttons on phone, and of course being able to teather the phone to my laptop
Cons: it's still just a little slow (lags sometimes) and buttons on outside are too exposed
Many complain about the back cover but you never really see it or do anything with it so that doesn't bother me. What does get a little annoying is that the buttons that are along the sides of the phone sometimes get inadvertently pushed when handling or carrying in the holster.
The speed of the phone has improved over the 6700 but even with the upgraded chip and memory it's still a little slow and lags when doing certain things.
WM6 makes you manually shut down each program by going through the "memory task manager"... when you click on the "X" all it does is "minimize" the program out of view (<--this is good gouge for newbies)
Overall, this is a GREAT organizer for those of you who use Windows and Microsoft Outlook at home/work... i have my calendar and contacts sync with the phone everyday so on weekends or at night i can just review what appointments/meetings i have going for the rest of the following week... and the ease of updating contacts via sync is awesome.
Also, i plug this bad-boy into my laptop and while it charges it also teathers to get me EVDO internet speeds (soon to be EVDO Rev A later this year)...which is plenty fast for web browsing.
ON-DEMAND is also a great feature new to this phone that allows you to check specific weather by zip code, stocks in your portfolio, sports, news, etc... I like this because it's centeralized and the update button updates all the categories at the same time rather than you having to go to each website individually to see your weather, sports, news, and stocks...
The battery for me will last about 1-2 days on a full charge with normal usage... but it's connected to either my home or work computer most of the time charging, so battery life isn't that big of an issue.
overall, it may not be fancy like the iPhone but it's more practical and realistic for business use. e-mail and texting are significantly improved and texting on this is WAY WAY WAYYYYYYYYYYYYYYYYYYYY better than doing it on the Blackberry (keys are too small) and you'd have to pay an extra $40+ a month JUST to have Blackberry service/support with Sprint.
This is a good buy if you are looking to consolidate the pda/phone, centralize your contacts/calendar database, and maximize efficiency.
out of 204 user reviews
Great phone, everything you need.
Pros: Touch screen, sliding key board, speed. ect
Cons: battery life could be alittle longer, rear cover
out of 204 user reviews
BEST PHONE EVER
Pros: Online Messaging; Ease of Navigation; Broadband laptop connection
Cons: Setup Software did not recognize version 9.0 of Flash
out of 204 user reviews
Just replaced my ppc 6700 with the Mogul
Pros: I love this product,. so far it seems to be working flawlessly
Cons: price is bit to high
out of 204 user reviews
Good Pocket PC poor phone quality
Pros: Newer WAV files and ringtones, software is awesome, love the Blackberry turn knob feature
Cons: phone reception is poor, hard to hear people and for them to hear you, Ram allocation is fixed creates program running issues, processor slower then 6700
don't hesitate to contact me at imrankhanz at yahoo.So far I like the phone. I did swap the phone out the speaker issue went away and the speakerphone is great now. People don't even know when I am on speaker. I still don't like the battery life. I learned to use the "On Demand" feature similar to iPhone.. it's fun can coordinate sports favorite teams, finances for stocks etc. Overall I like it more I still think iPhone has this phone, in many ways. No way am I paying for the service for that phone and changing to AT&T though.. If Sprint had it I would go for it, however this phone is a big step up from the 6700 in my opinion. On Demand is nice wish it interfaced with the phone better as it's hard to exit from it easliy. Like the windows start button toolbar goes away when you use onDemand and you have to go to pageone to exit. I've been liking the blackberry scroll feature a lot too.
out of 204 user reviews
Mini-Laptop/Great Phone
Pros: EVERYTHING
Cons: Spring owes me a new pair of pants;)
out of 204 user reviews
Great phone, if you don't care about Bluetooth!
Pros: Holds 4GB Micro SDHC (IPhone Killer), WM6, Amazing signal strength, Endless ways to customize
Cons: Bluetooth outgoing signal is choppy. Callers constantly feel as if there is a bad signal.
out of 204 user reviews
Great Phone
Pros: Wi-Fi, WM6, Compact Size
Cons: IE, Battery Life, Unintuitive OS
1. Battery life is horrendous. I pretty much have to charge it daily.
2. SprintTV does not work. I don't know if my area becomes EVDO one of these days. Until then, I see no reason for TV because the download speed would be too slow in my area not to mention the horrendous battery life.
3. New to Windows Mobile but I wish there was a way to stop all running programs without going to Settings > Systems > Memory to do it. Or I would prefer the End Key to exit the current application. Regular Windows does this.
4. I hate not being able to stop the flashing green light. This is irritating when it's dark and trying to catch some z's. I pretty much have to put the face down. Being able to turn it off should help with battery life as an added bonus.
5. I'm now on my second unit. The navigation button no longer responds to the left click.
6. IE is horrible when viewing non-mobile websites. I loaded Opera Mobile Beta to try it out.
7. Can't change the frequency of getting email from the server, i.e. Yahoo, Gmail, etc. This can only be done at email setup time. Not too intuitive here.
Overall, I'm impressed with the phone. Wi-fi is great and fast and setup was pretty easy. I had a Treo 650 and there are definitely things I liked about the Palm OS vs. Windows Mobile.
out of 204 user reviews
Great Phone, and a lot more
Pros: Totally advaces the PPC Line of phones, sets a new bar for all PDAs
Cons: Screen size of almost all phones and PDAs still too small
I am having no problems, I was able to set up and configure the phone, load my exchange server to connect to my outlook, etc all within an hour. The Bluetooth works great and can now even play mp3s.
I have a sterio BT headset and am now able to enjoy music wireless, something that I couldn't do without extra hardware on the earlier versions.
It also has a PDF viewer, though I have not used it yet.
I have used Blackberrys, the Q and others, and I have to say this is really one power house of a phone, everything you could expect in a PDA, top of the line, and about 200 less then the Ifooled, I meen IPhone. )
There is nothing else to say that has not already been said! This phone just keeps on ticking!
I just got the update to the core - what I would call the BIOS - or the operating system, or I guess the ROM file and I have to say, I was already very happy - I really did not think I would see a major difference, but - to my astonishment, every aspect of the phone has been improved, from call quality, e-mail sync with my Microsoft exchange service, internet, etc.
The update said that it would give the phone GPS and faster internet speeds, and I have notices that I can now use the GPS with navtel from sprint and with google maps, witch is very cool!
Also I am watching CNN live with the 25 dollar program from sprint that has no subscriptions.
Really the list of things you can do on this phone goes on and on, so I will just say - 10PLUS!
out of 204 user reviews
Amazing little phone!
Pros: Great screen, multi functional!
Cons: Ringer could be louder; needs more software
It takes a little while to learn all the capabilities but it runs great....wifi is fabulous; easy one handed operation with touch screen and jog wheel; great with sliding keyboard & landscape screen.
Have loaded Sling player for mobile and mobile satellite player to use with my XM subscription - awesome! Sync great with Windows Outlook/Vista. Syncs flawlessly with bluetooth; takes up to 4gb microsd card; speakerphone quality is great (don't know what cnet is talking about!).
The only things I have found so far - don't load WM5 software - make sure it is WM6 compatible first; ringer could be louder; the headphone jack should have been standard.
There is so much to say that is good about this phone - it is capable of so many things - I guess it depends on how many bells & whistles you need, or how cool you want to be (iphone?) but it does everything that I want/need to do and it does it well!
out of 204 user reviews
My first Smart Phone and I love it
Pros: Great all around device
Cons: speaker phone is weak, back cover made of plastic.
Beware: Sprint customer server was the worse, you have to be extremely patient. You will be happy once you get everything setup. Good phone and data service. Speaker volume not great, also a little difficult to dial a phone number that not in your contacts with one hand. The back cover is made out of plastic, but seems to hold up fine. Those things are minor comparing everything else.
out of 204 user reviews
An extension of your laptop
Pros: Touch Screen, Camera, LARGE Qwerty
Cons: Double bliking lights, no picture messaging whaaa??
out of 204 user reviews
Great, Stylish, & Quick
Pros: Size, Keyboard, Memory Options, Extras
Cons: Not to Many Negatives, Its a great phone. Can slow up a little but you need to make sure you x out of programs
Must Buy....
Hopefully sprint will keep coming out with hot new phones like this.
out of 204 user reviews
The best full-featured smartphone available
Pros: Love the built-in WiFi, Bluetook & EVDO
Cons: The GPS does not work with Google Maps or other mapping software
The data access is fast, it's a pretty standard Microsoft user interface, and things work as you'd expect them to. It may not be as sexy as the iPhone, but the data access is fast and third-party apps can be loaded as needed. It's a great workhorse of a phone.
out of 204 user reviews
Owner of a long line of PDA phones and this one is the best
Pros: WM6, great screen, nice keyboard, lots of fun
Cons: none to speak of
Go play with one though don't just rely on what I say... If I had one piece of advice I'd say go annoy your local phone store and actually USE their products before you buy so you can get a good hands on feel to see if the phone, no matter what it is, is going to worth the investment. HAVE FUN I KNOW I DID! out of 204 user reviews
GREAT PDA PHONE
Pros: You name it - everything!
Cons: Back cover feels a little cheap but if that's my only complaint whoooo caaaaares
I forgot to mention that you are better off reading USER opinions instead of CNET's opinion - who would you trust more, a company who tests a phone for a few hours or users who are married to these devices 24/7! They rated the 700p very well and that phone was horrible (visit http://blog.palm.com to see just HOW much trouble the phone has become for owners) and they rated this 6800 way lower than it should be rated! So as someone who fell into the trap of trusting a corporate review over the opinions of actual users (with the 700p), take it from me - read the USER opinions!
out of 204 user reviews
I'm in love!!
Pros: Push email, Full keyboard, 2pxl Camera, video, Window Mobile 6, light, small, Innovative design
Cons: Internet browsing doesn't support flash content :(
As a true Sprint loyalist, I’ve been waiting for a solid phone to come out for a while now. Having had my Treo 600 now for the past two years, It was time. I was so close to getting the Treo 700wx but my wife kept telling me “your current phone is still in good shape, yada yada yada”. At a trade show recently, I passed by the Sprint booth. I noticed the Mogul data sheet sitting there. The rest is history. Picked it up the next day – had it now for about a week. So far, I’m in love. Push email is awesome. I feel like I have my very own blackberry running on Windows, minus the $40 email service fee (Yes – I was interested in a blackberry as well). So far, everything is great on the Mogul.
-Email works awesome.
-The call/sound quality is superb
-Internet browsing is ok.
This device is seriously a small laptop, with a phone attached. My laptop is running windows XP and I work with Office suite. I get everything on the Mogul that I do with the my laptop. My only complaint is internet browsing. Basically, you got your normal phone one-column view, full screen etc. But I’m waiting for the day I get a full-supported website on a phone. I’m talking flash content etc. I still haven’t seen that yet. But I’m being picky. Anyway, this phone was worth the $435 I paid (new two-year contract).
The speaker phone has been working great. I had doubts and never really used the speaker phone on my old Treo to make calls. But using the speaker phone all week in the car, everyone said I sounded clear. And the sound was clear coming from the phone. I'm not using speaker phone 80% of the time now in the car. It's awesome. And, I just started using the Google Map App. It's awesome, being able to use Google Map with hi-speed download times...pulling back street addresses of businesses and other locations, being able to see full on satellite view as well as current traffic zones is just awesome. One last thing I love about this phone is the jog wheel (using it to scroll through emails). I always liked that feel and ease of use on the Blackberry and having it here is great. I find myself using that a lot now as my main source of navigating. Pushing the wheel selects the email, similar to how it works with Blackberry. I’m very impressed with the many different ways you can navigate with this phone. You can use the wheel, the main center navigation control, with the full-keyboard open in horizontal view, you can use the up/down left/right arrows. It’s really great that they thought of all the different ways to navigate. Oh by the way, the camera mode is like a full on digital camera. I’m talking about tons of different modes to choose from when taking a picture. Recording video is just awesome and being able to download that file so quickly with active sync is really cool.
out of 204 user reviews
Great Upgrade!
Pros: Thinner Version of the PPC 6700, No Horrible Stub Antennae (Eaiser to keep up w/ Stylus), Windows Mobile 6, 2.0 Megapixel Camera, Track Wheel for easier navigation, Hard Wi-FI Switch, Windows Live
Cons: Keyboard tends to slide while operating in portrait mode, $550 for existing customers (Though PPC 6700 debuted at $629)
To be honest, I was going to switch to Cingular for the iPhone which I still think is a great state of the art device however; for practical use, it doesn't compare and I'm also told that Cingular doesn't insure PDA's and Blackberry's. (Sniff**) I hope the mogul isn't offended knowing that it wasn't my first choice nevertheless; I highly recommend.
out of 204 user reviews
Best PDA on the market so far
Pros: Lightweight, great screen, amazing keyboard,
Cons: soft keys on bottom a little hard to reach
out of 204 user reviews
What is the difference between this and the Cingular 8525???
Pros: WiFi, EV-DO, WM6
Cons: What is the difference between this and the Cingular 8525???
P.S. any one know of any good places to research moving from Palm to Windows Mobile. I had been waiting with baited breath for Palm's "Big Announcement" and promptly puked when the put that laptop out there (although I half expected something like that after the release of the 755p 2 weeks earlier). I have had it with Palm's lack of ingenuity.
out of 204 user reviews
Best Smartphone Out There
Pros: Dual Core CPU, Great Voice Quality, Extremely Agile Performer, Tons of ROM, Good Amount of RAM, Excellent Tactile Keyboard, which also is spring loaded
Cons: Camera could be better. Not fantastic, but not exactly awful.
out of 204 user reviews
Better than iPhone.
Pros: Windows Mobile 6; memory; thickness; Bluetooth; Wi-Fi; EV-DO support; 2 MP camera; Sprint Music Store.
Cons: Some hardware; speakerphone volume and quality; processor; program memory.
out of 204 user reviews
Better then the iPhone!
Pros: Large touch Screen, GPS Nav.,EVDO Rev. A, 2meg camera/camcorder, live push email, internet, MP3, video player, QWERTY Hardware and software keyboards, MicroSD expansion slot, Wi-Fi, Skype, more
Cons: like any PDA phone its large, but has a slim formfactor.
There are currently offers for new contracts and the phone will cost you $99. The features on this phone are amazing. Its fully loaded with every functionality you can think of on a phone.
For the most part I enjoy the live push email. I can link it up to work and send/receive emails all day. I have also linked it up to my yahoo, hotmail, and gmail accounts.
Having the ability to take photos or videos when ever I need to is great. The photo quality is fantastic.
The GPS Navigation feature is fantastic. I was using MapQuest Navigator to get turn by turn directions. The speaker does need to be turned up considerably to hear the directions as you drive.
Its light weight and it fit in my pocket nicely. I'm still waiting on a flip phone edition. I hope they build one soon.
In all, this phone is a great buy. I will be buying one once I hand the beta in.
alot of people asking where I am finding the $99 prices with contract.
Here is what a quick google search will come up with...
http://cgi.ebay.com/SPRINT-PPC-6800-PPC6800-HTC-MOGUL-new-activation-only_W0QQitemZ250133816268QQihZ015QQcategoryZ41355QQrdZ1QQcmdZViewItem
I hope this helps. Feel free to ask with any other questions.
out of 204 user reviews
great upgrade from 6700
Pros: good call quality and feature rich
Cons: could be a little lighter
