HTC Snap user reviews (Alltel)

4.0 stars

"Great Phone! ....with a few gripes" on July 25, 2011 by ThomFromNC

Pros: -Design
-Qwerty Keypad
-Texting and Email
-Simple, Easy to Use
-Super Reliable; have had hardware/software issues
-Call Quality/Speakerphone
-Decent Battery Life
-Easy SD card access

Cons: -Limited Available Apps
-Limited Browser Functionality
-Utilitarian UI
-No 3.5mm Headphone Jack

Summary: This was my first smartphone. In the store, it was between this one, the Blackberry Curve 8530, and the Palm Treo Pro--the latter was immediately scratched off the list as it froze on me 2 times in the store! Anyway, I ended up going with the Snap, no regrets.

Pros: The design is good. I prefer it to the Curve, actually. The battery cover is a soft-touch plastic and the phone overall just has a quality look to it. The keypad is really nice too, and I'm able to achieve good wpm, despite it being a bit cramped. The keys have a matte plastic finish, and click nicely. In large part because of the keypad, the phone is a beast for texts and email, both of which are accessible on the home screen. The UI is simple and easy to use, if a bit stark and utilitarian looking. You adjust your home screen settings, somewhat, to suit your liking. As far as reliablility, I have had no issues with this phone in the year I've had it. The Call quality is great, in speakerphone mode as well. The Battery Life is good, too. The phone will typically last me two days with moderate use. The SD card is easily accesible under the back cover, on the side without removing the battery. You can install apps onto the SD card which is really convenient.

Cons: All that said, there have been a few disappointments. There are very few apps for this phone. You can get access to some by installing the windows marketplace app. Many of the apps available there are priced at around 9.99, however. There are some apps available online, but you have to hunt for them. Even then, installation involves transferring the cab file from your computer to your phone manually, then opening the file in your phone. The Browser is also pretty disappointing. Any site that isn't available in a mobile format often takes 30-60 seconds to load. You can solve this, somewhat, by downloading Skyfyre or Opera mobile, both of which have their own quirks. Not having a regular headphone jack is a bit annoying sometimes, too. It does come with one, but it's bulky and awkward and I usually avoid using it if I can.

All in all, though, it's a great phone. Reliable, Good Battery Life, Easy to Use, A Beast for Texting and Email, Good Quality. Basically, it's got it where it counts.

Updated on Oct 9, 2011

Correction:
*Super reliable, have had "no" hardware/software issues