HTC Touch Cruise
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CNET Editors' Review
The good: The HTC Touch Cruise features integrated GPS and comes preloaded with TomTom navigation software. The Windows Mobile 6 smartphone also has Bluetooth, Wi-Fi, and 3G support.
The bad: Though it includes TomTom software, you only get one city map for free; you'll have to pay extra for other regions. We were slightly disappointed by the multimedia performance, and the smartphone is expensive.
The bottom line: While the integrated GPS and TomTom navigation software makes the HTC Touch Cruise very enticing, there are some limitations, not to mention a high price tag that turned us off to the smartphone.
The HTC Touch Cruise made its debut way back in November 2007, and unfortunately, it never found its way to the United States. However, being a glutton of punishment and out of pure curiosity, we got our hands on an unlocked version of the Windows Mobile 6 smartphone thanks to our friends at eXpansys.com. Belonging to the same family as the HTC Touch and HTC Touch Dual, the Touch Cruise goes beyond the unique TouchFLO interface by adding GPS and TomTom navigation software, making it one of the more powerful GPS-enabled smartphones. That said, we were disappointed to learn ... Expand full review
The HTC Touch Cruise made its debut way back in November 2007, and unfortunately, it never found its way to the United States. However, being a glutton of punishment and out of pure curiosity, we got our hands on an unlocked version of the Windows Mobile 6 smartphone thanks to our friends at eXpansys.com. Belonging to the same family as the HTC Touch and HTC Touch Dual, the Touch Cruise goes beyond the unique TouchFLO interface by adding GPS and TomTom navigation software, making it one of the more powerful GPS-enabled smartphones. That said, we were disappointed to learn that you only get one map free so you'll have to spend extra money if you want to travel beyond one city, and that's on top of the $600 to $700 you'd spend to buy an unlocked version of the phone. Yes, it's a very powerful and well-connected smartphone, but some of its limitations makes it hard to justify spending that much dough, especially when you can find comparable products such as the AT&T Tilt for less.
Design
We had a hard time trying to come up with a description for the HTC Touch Cruise's design. The smartphone isn't ugly, but it's not attractive either. It's not thin, nor is it terribly bulky. The only word that really comes to mind is "meh." The Cruise measures 4.3 inches high by 2.2 inches wide by 0.6 inch deep and weighs 4.5 ounces. It is slightly on the thick side, and will make for a tight fit in a pants pocket. That said, the device is remarkably light and feels compact in the hands. There's also a soft-touch finish on the back.
On front, you'll find a 2.8-inch touch screen with a 65,000-color output and 320x240-pixel resolution. Text and images looked sharp and vibrant, and the touch screen was responsive. Since the smartphone came out before the HTC Touch Diamond, the Cruise uses the original TouchFLO interface found on the HTC Touch and the HTC Touch Dual, rather than the newer 3D interface of the Diamond. The smartphone does feature the roomier 20-key and 12-key QWERTY keyboards that found its way onto the Sprint HTC Touch and Verizon Wireless XV6900, but we still had a hard time composing text messages and e-mails. Rather than small buttons, the more frustrating and time-consuming issue was having to tap multiple times to get the right letter.
Below the display, there are Talk and End keys, a GPS button, a shortcut to Internet Explorer, and a navigation wheel with a center select button. In addition to pressing it up, down, left, and right, you can rotate the wheel clockwise or counterclockwise to move through the menu items. We were initially concerned with the navigation wheel since it felt very loose, but as we used it to navigate through the menus, we found that it has good control.
The left side of the smartphone has a volume rocker and a voice recorder button, while there's a microSD expansion slot, a camera activation/capture button on the right. The power button is located on top of the unit, and the mini USB port is on the bottom. On back, you'll find the camera lens, self-portrait mirror, and a jack for external GPS antenna.
The HTC Touch Cruise comes packaged with an AC adapter, a USB cable, a wired stereo headset, a soft protective pouch, software CDs, and reference material. The included AC adapter doesn't fit U.S. outlet, so you'll need to get a power adapter. For more add-ons, check our cell phone accessories, ringtones, and help page.
Features
One of the main draws of the HTC Touch Cruise is the integrated GPS and TomTom navigation software. The Touch Cruise also has a QuickGPS utility that can help speed up GPS acquisition by downloading the latest satellite data via the Web. Unlike other GPS-enabled smartphones where you have to add third-party software or subscribe to a location-based service, the Cruise offers color maps, turn-by-turn driving directions, points of interest search, and other features found on standalone GPS device, right out of the box. If you've used any TomTom portable navigation system before, you'll find the interface to be familiar, but even if this is your first time, the application is pretty easy to use. Much to our disappointment, however, you only get one city map free, and then you'll have to pay extra for other regional maps.
For Internet connectivity, you have a couple of options. The Touch Cruise has integrated Wi-Fi and 3G support. To be more specific, the smartphone operates on the UMTS/HSDPA 850/1900MHz bands, which means the 3.5G speeds are only supported on the AT&T network and not T-Mobile's, which uses the 1700/2100MHz bands. That said, you should get data speeds of around 400Kbps to 700Kbps (with the potential to hit up to 2Mbps) using AT&T's network.
The quad-band Touch Cruise does offer world roaming as well as a speakerphone, speed dial, smart dialing, voice commands, three-way calling, call forwarding, and text and multimedia messaging. The address book is only limited by the available memory, and each entry can store multiple numbers, home and work addresses, e-mail, IM screen name, birthday, spouse's name, and more. For caller ID purposes, you can pair a contact with a photo, a caller group, or one of 40 polyphonic ringtones. Bluetooth 2.0 is also onboard for use with support for mono and stereo Bluetooth headsets, hands-free kits, serial port, and dial-up networking.
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Bonnie Cha is chief correspondent for Crave, covering every kind of tech toy imaginable (with a special obsession for robots and Star Wars-related stuff). When she's not scoping out stories, you can find her checking out live music or surfing in the chilly waters of Northern California.
User Reviews
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"Poor hardware durability." By da_world
Pros: Feature rich, has all bells & whistles, ability to get many apps.
Cons: Hardware (Body of phone) is very poorly manufactured and does not long last.
Summary: Piece of equipment is expensive and you expect it to run longer.
Since 2 months it does not catch GSM signals properly and phone will be disconnected (saying sim card missing) any time.
Updated on Feb 5, 2010
"Not a bad product but it could have a better price tag!" By FJHerrera
Pros: I think it has a nice look and feel to it and the hands free it has with a suction cup to go on the wind shield is very handy.
Cons: It crashes frequently and you have to take out the battery in order to reset. I also had problems with the sink process since it would erase much of my info on the phone.
Summary: Despite the problems I am willing to keep this phone and continue to explore the HTC models, in the future.
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