Yamaha Home Theater
- Average user rating: 2.5 stars out of 49 reviews Back to product review
- My rating: 0 stars
Full user review
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5 out of 6 people found this review helpful
3.0 stars
"Should have switched to Sprint when I had the chance."
Pros: Screen looks great, very sharp
Slide out keyboard
Nice collation of installed apps
TouchFlo Interface
WiFi connects super fast
Surprising battery lifeCons: Out of box experience pathetic
Summary: When my two year contact with Verizon was ending, I contemplated about switching carries since their selection of new PDS/Phones was very limited and 2 years with a Motorola Q is enough pain for anyone. I am not a Blackberry fan so the Storm did nothing for me nor do I want an I-Phone. I was thinking Sprint and the HTC Touch Pro simply because the reviews are good so far and Sprints $99 unlimited plan sounds tempting. However since Verizon announced they would offer the HTC I decided to stay, sign up for another two years and purchased the HTC as soon as it became available online. As promised, the phone came within 36 hours of the on-line transaction. When I opened the box, things started to get depressing, looks like Verizon was in a hurry to get these phones out and forgot a few things like attention to detail. With the phone I ordered additional memory and a car charger, neither one was compatible with the HTC; I got a regular sized memory card and a piece of junk generic car charger. Verizon forgot to place the activation instructions so I had to make the dreaded call to their customer service. The person I spoke to was rude, and insisted that the activation directions are in the box after some heated argument I hung up and tried again; approximately 90 minutes and two support personnel from hold time to final activation, nice going Verizon. There was some Internet chatter about Verizon crippling the phone with less memory, perhaps but they definitely went the cheap road with very little bundled accessories. Their top of the line phone, still over $250 after rebate and new every 2 year deal and they still can?t provide a decent headset and carrying case? OK, on to the phone, this is a new phone then why is there a large bump on the lower part of the screen? After the lengthy activation experience, I started personalizing the phone. Forget Verizon?s on-line backup process, that is a joke, I used DashWire and transferred everything form the Q to the HTC in minutes, very nice. I installed a single application; Microsoft?s Live Search, worked great on the Q but crashed the HTC on first use. No response with a soft reset or battery removal so a second call to Verizon?s wonderful customer support. They walked me through a factory reset which of course wiped all the changes, no big deal another connection to DashWire fixed that. So far I am not a happy camper with this phone, a third call to customer support about the ?bump? and a replacement phone ended up with a suggestion to either send the phone back or wait till December 1st and take the phone to a local Version store. I have used the phone ?as is? for the last few days, the TouchPro interface is nice once it?s setup correctly. Performance is adequate but there is some lag while switching screens. The speakerphone is useless, with volume up all the way it is still hard to hear while in a car. The keys on the slide out keyboard are very still and will take some getting used to but still way better then the on-screen keyboard. I would rate the experience of Verizon?s HTC Touch Pro so far as acceptable, but not satisfied. I should have switched carries when I had the chance and get Sprints HTC Touch Pro months ago.
Customer Service very slow
Phone sluggish at times
Required a factory reset within first hour of use
Audio plug
Build quality
- 5 replies to this review
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Sorry to hear that. I ordered my phone and Im gonna go pick i up right nowt. I had the Sprint version first and decided to take it back because I found out that Verizon was getting it. So, I've heard good and bad. I'm gonna try for 2 weeks and if It is crap, I will be taking it back. Did you keep your phone? You know you have 30 days to cancel and get your cash back?
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I noticed that bump just below the screen as well. I compared it to a friend?s phone and the best I can tell is it is in the same place that the HTC markings would be. I wonder if this is a residual of having to physically remove parts to change the HTC markings to Verizon?
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After reading this review and replies, I am somewhat confused. I own the htc touch aka verizonxv6900, which is a pain in the *#+* to use. I had been awaiting the STORM but all reports indicate that it is a drizzle! As I Verizon user who needs PDA phone, my choices include but not are inclusive of the Samsung Omnia and the HTC Touch Pro. I have read most of the reviews and the HTC phone is not "consistantly rated better" than the Samsung. see phonearena.com and cnet user reviews.
I have played with the HTC touchPro and I am awaiting the official release of the omnia on 12/5. However since the HTC is $100 more, AND I donot believe it to be realistically better, I am leaning towards the Omnia. Either way, we all need to play with ALL of these phones before deciding -
Temporary fix return the crippled xv6850 buy the sprint HTC Touch pro and use it on verizon. visit www.ppcgeeks for help
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Thanks Florida_Diver for the review. I'm in the same boat as you now. 12/6 is Verizon contract renewal and I've been thinking about changing carriers.I've spent countless hours over the past week researching the latest phones. I just want the best Windows smartphone with the largest screen. The new products seem to reach Verizon last. I desire the HTC Pro HD w/3.8" screen. The unlocked version is not compatible with Verizon's network and is expensive at $700-$800. Looks like it's headed to AT&T in the near future. Who knows if Verizon will carry it - ever. The Samsung Omnia has been consistently rated below the HTC Touch Pro due to it's quirky touch interface issues. I wasn't impressed at all with the Storm-went to Verizon store the day after the launch. Apple 3G has a ton of shortcomings. What's a girl to do??
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