"Great hardware, poor software."2.5 starson by Reviewist
Pros: For the most part, I like the quality of the phone itself (a physical silence switch would have been nice though). The keyboard is sturdy, the size is not an issue, the battery life is good and the screen is great.
Cons: In short: Windows Mobile. It's glitchy and TouchFlow has its own share of problems. Today the clock froze and I didn't realize it until I was late. When your texts fail to send the phone freezes until they send. Windows Mobile is awful.
Summary: I'm going to preface this by saying that I am OS agnostic. I don't care if the OS is made by Microsoft or Apple or a bunch of open source programmers. If it's good it's good and if it's not I'm going to complain about it.
The stock OS on the phone (while Touch Flow is nice looking) kills the experience for me. Having the X button actually close applications is a step in the right direction but there are so many problems I've encountered so far that I'm considering giving up on this phone. Some of these issues may be resolved when HTC releases their WinMo 6.5 rom and I may just try a different rom to see if I like it better. As it stands, this phone is wildly overpriced and the OS is just plain bad. The phone pad (let's remember, this IS a phone) is not as accessible as it should be and the clock is only visible on one page. The time is probably pretty damn important to anyone who has any business using a business-oriented smartphone like this. Frankly, I like my old Palm better than I like using this phone. HTC hit the ball out of the park as far as the physical phone is concerned but the OS is shoddy at best. It's too bad Android isn't more mature and WebOS isn't available on a more substantial phone.
I plan on giving this phone a couple more weeks and if the other roms available out there for it do not satisfy me I'm probably just going to stick with my trusty old Palm (at least until Nokia's N900 comes out).
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