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- Average user rating: 3.0 stars out of 4 reviews Back to product review
- My rating: 0 stars
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1 out of 1 people found this review helpful
1.0 stars
"Great capabilities. BUT DON'T GET A PHONE FROM I-MATE!"
Pros: Window Mobile
Cons: I-Mate Service just doesn't cut it, period!
Summary: I purchased a similar unlocked phone from I-Mate. I've had several problems with it. The tech support is polite but "very" shallow. Hardware problems are going to happen, period! Their only support center on the east coast is so frustrated in their dealings with I-Mate that they said they are quitting them. With repair cost I have over $1000.00 in this PDA-phone and it is only 14 months old! My complaints to I-Mate keep getting forwarded to the "Concerned Department". I have never received an answer to my inquiries as to who the "Concerned Department" is. I would like to contact them since they have not responded to over a dozen inquiries I've made over the past two months.
