Pros I like the customizable Home page. I like that the calendar & contacts sync, so you have the birthdays & anniversaries of contacts in your calendar with little work. I got it at a great price, $100.
Cons I have glitches where the alarms won't work, even after I returned one to the store. When entering text, you can't see exactly what you are writing.
Summary I decided on the Incite because of the WiFi, calendar & music player features. Even though you have to buy the minisd card separate ($60 online for a 16gb), it's still cheaper than the iphone, and you don't have to do the expensive data plan.I figured out what was wrong with the alarms - you can't turn off Voice command. Once I turned it back on, all alarms were restored. After playing around with it, I have it to be a useful feature.
I want to try out the mail features, but I don't have a data plan and I don't want to get a huge bill because I didn't set up the WiFi properly. Don't expect to get much help from AT&T, because they haven't been trained on the phone yet, which I think is odd because they have had the phone since October.
I love the fact that when you sync with Outlook, it takes all the birthday & anniversary info for all your contacts, and puts it in your calendar. I don't like that you get a 60 day trial for your home computer. After that period, I guess I have to enter it manually. I like that it has the inline text, so you can see your entire conversations with friends in one place. It has a tasks list, and you can customize the home screen - mine tells me what appointments are upcoming and how many tasks I have to do. I like that you get Office Mobile on it, I love the spread sheet application. I like the OS, and I think it's generally easy to find my way around. I have no problems with media player and I think the sound quality is good.
Now for the glitches. I have a problem with the alarms. They work fine for the first week. I don't know if I play with the phone too much or what, because as soon as I customize the phone, the alarms crash. They will not sound. If I unlock the phone, sometimes I will get a notification, but mostly they don't go off when I need them to. The LG customer support (which has been great 2/3 times) told me to return the phone because my soft reset did not work at all and told me the alarm problem seemed like a software problem.
The new phone's screen is dim when I'm trying to take a picture. When I review the photos, the lighting isn't as bad as I thought it would be, but taking the picture can be hard, because it's difficult to see the object.
I think the screen size should be bigger, only because the of the size of the phone. It's just slightly shorter than my ipod touch and a little thicker, but screen is narrower on the sides because of a frame.
Overall, I think it's a good phone. The call quality is good. I was really surprised while using normal headphones I was able to talk "hands-free".
The battery life hasn't been a problem with me. It goes down faster than the specs say because I'm on 3G, and 3G is a power hog. I think I get 4 days, with moderate call and text usage.
It's definitely worth the price I paid for it, and I have hope that there will be updates to fix the few problems that I have with it.
Updated on Feb 16, 2009
Failry sleek looking
Cons VERY SLOW
Very difficult to use without stylus
Dangling stylus is just plain dumb
Keyboard takes up too much of the screen in texts or internet text fields
Summary I'm not understanding how anyone can like this phone. I'm not sure where to begin... It's REALLY slow. The accelerometer is a great feature, but in most cases it takes about 4 seconds to change the screen, which is just long enough to give up and turn it back and then it really gets confused.
Windows Mobile - Need I say more? The options are so small a stylus is crucial. The jog wheel helps, but can't be used in all situations.
Stylus: Hangs from a dongle on the top of the phone with no way to dock it. Just plain stupid.
Texting: adding multiple recipients is painful. You have to drill down to recipient's name by typing it, rather then selecting from list of recently texted. Keyboard covers 98% of message so you can't read what you are typing! Would sometimes get the haptic (sp?) feedback but the key would not register. Extremely frustrating.
Screen scratches easily - I babied mine because I was pretty sure it was going back to the store - but still a few small scratches.
Short battery life - I'm coming from a Sony i810w, which has phenominal battery life, so maybe my expectations are too high. This phone does a lot more, so I understand battery life will be shorter. But without doing a whole lot on this phone in the course of a day, I was needing to charge it every night. I'm not sure if that's bad or just normal for a smart phone.
Generally quirky and buggy. I read many of these same complaints in other reviews, but thought maybe I could live with them. I found I definitely could not.
-on screen qwerty keyboard
-Packed with features!!
-99 bucks w/ NO data plan required from bestbuy w/upgrade or 79.99 w/new contract.
-Speaker is amazing
-Can be slow at times(rarely..just click on task manager and exit unnecessary programs)
-Iphone/ this phone are easily smudged.
-The camera colors aren't as vivid as samusung phones.
-No D pad.
-internal memory lacks
-txt w/qwerty is hard
Summary Okay, so i heard so many bad things about this phone before i bought it that i didnt even look at this phone when i was shopping. I accidently glanced at the specs thinking they are for a samsung phone and was very excited. It has everything that you can ask for in an iphone or any other phone.
1. Phone is of good quality. The material is sturdy and nothing is wrong with it.
2. The features work fine, no sms problem, no slags, nothing. it doens't slag any more/less than my past iphone, 8125, tilt...THEY ALL HAVE QUIRKS!! (My iphone would randomly shut off sometimes or would freeze and would have to wait 16 minutes to reboot, 8125 and fuze would freeze when i would open the keyboard sometimes..etc.)
3. The phone will frustrate you until you tweak it to your needs. I increased sensitivity in the touch screen(it became almost as sensitive as the iphone). I deleted some unneccessary programs (made it faster). I added some iphone touches (made it cooler).
Seriously, its 99 bucks...100 cheaper than iphone and 200 cheaper than fuze. it's just as good and the size is smaller than the fuze or iphone so its more compact.
The pros outweigh the cons. yes its slower at times, yes the screen is tiny bit smaller. I can use it very easily (im a guy with no nails)...practice makes perfect, and its memory is expandable to 32 gb (8gb card is 12 bucks on amazon. 40 for 16 gb). The phone is a well built mobile phone for its smaller size, expandable memory..etc.
At&t and just about any other professional cell phone carrier is so negative about this phone but as an experience user and a previous cingular employee..im telling you. this phone is amazing. I wouldn't mind having a fuze or an iphone but they are way tooo expensive.
Pros WIndows 6.1 makes life in an "all Microsoft" work environment a piece of cake. IE, Outlook, Office, Remote Desktop, etc. very handy tools to have on a phone that knows how to make them work without extra effort.
Cons MediaNet overriding wifi on many apps. Tiny screen commands impossible to touch. Weak browser zoom (compared to iPhone). Touch screen often does nothing. Biggest drawback is the touch keyboard is so huge you cannot see what you are typing into.
Summary This is MY first smart phone although I have had experience (as an IT support guy) helping users with Blackjacks, iPhones, Treos and Crackberries. I love that this phone extends all the MS tools and functionality I need to my phone but am VERY frustrated with its operation 3 days into ownership. Phone has frozen twice (requiring a soft reset). It has confused itself multiple times when rotating the display. Often the touch screen does nothing possibly because I am touching the wrong spot but when your icons and command buttons are about 5x5pixels it is hard to be accurate with a fat finger. MediaNet keeps defaulting as the preferred means to web browse and surf even though I have strong wifi available, configured, and set as my preferred method for accessing these services. Secure wifi connection at work requires a one-time setup with username and password. Although I set the phone to save password, the device prompts me for password every time wifi turns back on. Bluetooth isn't communicating with my Vista machine after multiple tries and variations on firewalls and bluetooth preferences. When checking voicemail or using other automated phone service that requires keying in of a numeric password, the screen will often go blank while you are holding your phone to your head. Bring it down to type in your password on the touch screen and the screen is blank and unresponive to touch unless you hit the "power" button to restore your screen--very inconvenient if you are switching from ear-to-keyboard in an automated telephone service situation. The jog roller on the side requires significant "finger strength" to push when trying to achieve the purpose of a mouse click. I have accidentally triggered the camera button on numerous occasions. FM radio will only play through headphones. The apparently all plastic "metallic painted" case leads me to believe you will have a two-tone device a year from now when the paint rubs off the plastic back battery cover or hand dirt wears down side controls. Used the wifi quite heavily in the first day and blew through better than 50% of the battery from early morning to night. IE does not zoom like an iPhone so if you think iPhone browser zoom is the best, IE for Mobile 6 will disappoint.
Perhaps my biggest complaint is how the fully keyboard in landscape mode covers about 80% of the screen so you cannot see what/where you are typing...or if you are making mistakes. Plus the keyboard does not have a TAB key to help move through online forms.
I love the fundamental IDEA behind this phone: Windows OS, wifi, iPhone-ish touchscreen, better keyboard options than a Blackjack or similar device, dedicated numerals when phone dialing, etc....but it seems like I am putting in way to much effort to customize this phone into something useful and practical and consistent.
One final ding: Voice quality. Although I am happy with how conversations sound on my end either through the very loud speakerphone or the built-in earpiece, everyone I have talked to knows I am on a cell phone and several have assumed I am calling from a bathroom as there is apparently a significant hollow, echoey quality to the call.
I was very excited to get this phone. Now I am very sad and will be returning it. Glad I didn't cut up the box for the rebate.
Pros A lot of great features...I love having the FM radio tuner (plug in ear phones act as antenna).
Garmin Mobile XT works wonderfully on it!
Really easy to type on the "keyboard." Huge buttons!
Vibration feedback is great.
Great call quality.
Cons A little odd that the stylus hangs by a dongle.
Sometimes the accelerometer is quirky (but I think I'm just not used to operating it yet).
It's a smudge magnet, but I only notice when screen is off.
No directional pad...tough to play some games.
Summary I think this phone has gotten a really bad rap from people that are impatient. Or perhaps a bad batch of phones escaped into the market. I've loved this phone so far. At times the phone is a little slow to respond (by a couple of seconds maybe), but it hasn't bothered me or frustrated me at all. I had the Tilt before this (broke the LCD on it), and I feel like this phone responds much quicker than the Tilt.
I tried out the Blackjack II before the Incite but took it back after 2 weeks. It got dust under the screen really bad and drove me nuts! If you look it up, it's a common problem with that phone. Ridiculous that Samsung hasn't fixed that problem in the 2 years that it has been out. Garmin Mobile XT also didn't work well on the Blackjack II for me (after trying to update the software, it never worked right again).
So I took it back and decided to risk it on the Incite (I saw all of the bad reviews on here). So far, it's been great. I've been giving it a really good workout (30 minute calls, playing mp3s, playing radio, browsing internet) and haven't had problems with battery life. Maybe people switched from phones that had insanely high battery life or something. I haven't charged it since yesterday, have done all the things listed above, and I'm still at 70% battery.
The wifi works great (you have to disable the proxy in the proxy manager to be able to use wifi to browse the internet). Cool link to your local weather on your home screen.
I really got this phone since my Garmin Mobile XT software needs a Windows Mobile phone with a GPS antenna. My only options in my price range were the Blackjack II ($29 at Best Buy) or Incite ($49 at Best Buy). With the a-GPS on the Incite, it got a satellite signal in almost no time and already had a route calculated when the Tilt or Blackjack II would have still been searching for a satellite signal. Recalculating takes about 5 seconds. I was shocked. I was used to it taking 20-30 seconds on the other phones.
Yes, it can be hard to see what you're typing at times, but that's the consequence of having some nice big keys. I have really big fingers, and will take the trade off.
While the stylus on the dongle is unconventional, it is a much more comfortable stylus to use than the skinny little things that store inside devices.
Call quality has been really great. I could understand them, and they can understand me.
Only a few ringtones come on the phone, but just download an audio editor and make your own for free.
I don't use Cingular Video or any Media Net features because I'm not made of gold. So you'll have to ask someone else about those.
Otherwise, don't be afraid to give this phone a try. I took the leap, and I love it.