"Great phone...give it a try and judge for yourself"4.5 starson by aggiejay06
Pros: A lot of great features...I love having the FM radio tuner (plug in ear phones act as antenna).
Garmin Mobile XT works wonderfully on it!
Really easy to type on the "keyboard." Huge buttons!
Vibration feedback is great.
Great call quality.
Cons: A little odd that the stylus hangs by a dongle.
Sometimes the accelerometer is quirky (but I think I'm just not used to operating it yet).
It's a smudge magnet, but I only notice when screen is off.
No directional pad...tough to play some games.
Summary: I think this phone has gotten a really bad rap from people that are impatient. Or perhaps a bad batch of phones escaped into the market. I've loved this phone so far. At times the phone is a little slow to respond (by a couple of seconds maybe), but it hasn't bothered me or frustrated me at all. I had the Tilt before this (broke the LCD on it), and I feel like this phone responds much quicker than the Tilt.
I tried out the Blackjack II before the Incite but took it back after 2 weeks. It got dust under the screen really bad and drove me nuts! If you look it up, it's a common problem with that phone. Ridiculous that Samsung hasn't fixed that problem in the 2 years that it has been out. Garmin Mobile XT also didn't work well on the Blackjack II for me (after trying to update the software, it never worked right again).
So I took it back and decided to risk it on the Incite (I saw all of the bad reviews on here). So far, it's been great. I've been giving it a really good workout (30 minute calls, playing mp3s, playing radio, browsing internet) and haven't had problems with battery life. Maybe people switched from phones that had insanely high battery life or something. I haven't charged it since yesterday, have done all the things listed above, and I'm still at 70% battery.
The wifi works great (you have to disable the proxy in the proxy manager to be able to use wifi to browse the internet). Cool link to your local weather on your home screen.
I really got this phone since my Garmin Mobile XT software needs a Windows Mobile phone with a GPS antenna. My only options in my price range were the Blackjack II ($29 at Best Buy) or Incite ($49 at Best Buy). With the a-GPS on the Incite, it got a satellite signal in almost no time and already had a route calculated when the Tilt or Blackjack II would have still been searching for a satellite signal. Recalculating takes about 5 seconds. I was shocked. I was used to it taking 20-30 seconds on the other phones.
Yes, it can be hard to see what you're typing at times, but that's the consequence of having some nice big keys. I have really big fingers, and will take the trade off.
While the stylus on the dongle is unconventional, it is a much more comfortable stylus to use than the skinny little things that store inside devices.
Call quality has been really great. I could understand them, and they can understand me.
Only a few ringtones come on the phone, but just download an audio editor and make your own for free.
I don't use Cingular Video or any Media Net features because I'm not made of gold. So you'll have to ask someone else about those.
Otherwise, don't be afraid to give this phone a try. I took the leap, and I love it.