Pros Nice screen, 4G LTE
Cons Support is abysmal. Start-up is slow.
Summary Service is my main complaint. I sent this to service when the mic stopped working. It took more than a week after it had arrived at the service depot (with Fedex confirmation) for them to acknowledge receipt (when I called, at the suggestion of the online chat rep). The online service update site was completely worthless. It took about 3 weeks to get the phone back. The mic was fixed, but it no longer made or received calls! Yes, they fixed a small problem and, in the process, killed the "phone" part of the device.
What's worse, repeated calls got promises that they would find where the phone (which wasn't in their system anywhere) had wound up and would let me know. These promises weren't kept. At one point, I did get a call, to tell me the phone was fixed and give me a tracking number. Great! But then I got a call back telling me to ignore that tracking number. Meanwhile, online service tracking still said they were waiting for me to ship them the phone (which Fedex indicated had arrived there more than a week earlier).
This may be the worst experience I've ever had with a company. As I type this, I'm getting ready to send the phone back in for the second time, to get them to fix the damage they caused the first time. I'm not at all pleased with LG.
Pros Feature packed
Best display I've seen
Very fast CPU and 4G LTE
Memory o' plenty
1080P video capture
Cons Lousy telephone-based support
Camera is very good but not great
Garbage-ware o' plenty
Summary I had the Galaxy S II for two days. AT&T took it back and I got this. I am super impressed with the phone and AT&T. The 4G LTE is blazing fast in the Phoenix area. The camera is slightly better on the Galaxy, but the LG Nitro HD device overall (especially the display at 329ppi and 720x2180) blows the Galaxy S II Skyrocket out of the water! It slightly bests iPhones pixel density (which is 326ppi) on paper but you'll only notice a much larger screen and higher resolution.
As of Wednesday, 2012-01-04, LG has made their phone-in tech support virtually useless. Two minutes of wading through phone menus to get to endless ringing. I gave up after four minutes of listening to ringback tone waiting for someone to answer the line. It was working with just a two touch-tone selections (about 20 seconds) to talk to someone less than 24 hours ago.
The sound quality on the LG is not the very best, but isn't bad at all in my opinion. I use a BT headset anyway, and the Samsung would not dial any contact in my list with or without a headset. That is, the Galaxy S II Skyrocket annoyingly ignores your contact list when voice dialing. Nobody at AT&T seems to realize that until they try it. Instead it does a Google search and dials what it thinks is a good match (NOT)! The Nitro HD does voice dial (with or without BT) from my contacts, and is accurate (thanks to Google). I have nearly 600 contacts in my list.
Pros Camera is ok but for what I had before and for this to be an "upgrade," is a whole lot of nonsense. This phone was sent to me as a replacement to my LG Thrill which they deemed as an upgrade. AT&T also revoked my insurance.
Cons My Thrill got internet everywhere and this thing can't get it once I go far enough away from my house! I can't use any of the apps that use internet which is almost all of them. I also don't like the back part of the cover..it has weird ridges in it.
Summary I can't go out to lunch and check emails and use internet or music apps if I'm working out or waiting in line.
Camera isn't 3D which kind of bummed me out. The back cover has weird ridges on it. I would never buy this phone, it was a replacement for my LG Thrill, which I got fixed and absolutely LOVE! Maybe I'm doing something wrong but don't get this phone if you want to go out and still be able to use internet.
Pros Released in December 2011, it had all the specs of IPhone 5 of 2012. And now with ICS it's even a better phone. Excellent & gorgeous HD display (326 ppi). 1080p video recording. Amazing LTE speeds & HSPA+ backhaul with AT&T. Nice slim design.
Cons Battery life is an issue due to its HD screen and LTE signal. Wished it had more onboard storage capacity (only 4GB); although you can bump it up with the addition of 32GB microSD card. Audio quality during phone calls can be low at times.
SummaryREGRET UPDATE: Frustratingly unstable w/ Ice Cream Sandwich. This is my 2nd Android after Motorola Atrix 4G. Suckered by LTE and 'great' features reviews. Already came installed with ICS 4.0.4 from AT&T. Only had phone for few mos. Regularly reboots/shutdown. I thought it was the battery and replaced it with a new one. Still same problem occurs even with soft reset recommended by LG Tech Support. Using LTE signal - screen and back of phone gets very warm then shuts down. With WiFi only it's ok. Battery life is not the best. Purchased extended 3850 mAH battery which seem to work well. Lasts 2 days without charging. Had a LG CU400 phone before with same problem overheating and poor battery life. Read reviews this phone works better with Gingerbread. No news whether its upgradeable to JB which has been out for close to a year now. Disappointed with Android and LG on slow to response when it comes to updating. I'm heading to iPhone (or even Blackberry) camp once contract expires.
Updated on Apr 20, 2013
Pros this phone has an amazing screen on it. the touch screen is precise and it was easy to transition from an iphone to this phone.
the speeds and downloads are really quick.
Cons battery life could be better. i wish this phone added a 3d feature as well.
Summary all in all i am pleased with this phone. i still miss my iphone but its nice to have something new and yes better in some aspects.LG has come a long way and has proven that they can still make a great phone at an affordable price.