"Disapointing, I'm returning it"1.5 starson by wristerbob
Pros: Great look, thin, crisp displays
Cons: Music interface is time-consuming to use
Summary: I really wanted to like this phone. I got it for my wife because she jogs and I would like her to have a phone with her. Since she would rather carry a music player, this seemed like the perfect answer.
I used microsoft windows media player (WMP), as instructed by the phone's manual, to organize several playlists that I ripped from our CDs. I synched the phone using the music essentials pack (extra $30 from verizon) as instructed and all the songs appeared on the phone. However, I could find no way to maintain the playlist categorization set up in WMP; all the songs just appear in the phone's song library. Therefore, in order to use playlists on the phone, you must recreate them using the phones keypad. This is a tedious process of keypad button pushing. This is just not acceptable. Unless you listen to the same music forever, you need to be able to easily recreate playlists. Unfortunately, I need to return this phone because of this.
Some other minor things to note:
The phone does not support analog reception so if you rely on analog coverage, you'd need a different phone.
In order to be slim, I guess the standard headset port had to go. You must use a special headset or the supplied headset adapter. The adapter is small and easily lost so I'd factor in buying a few replacements ($10 a pop at the Verizon online store). Also, you can't charge the phone and use the headset at the same time without a separate adapter ($15 at the Verizon online store).
With a MicroSD card and card reader, you can add pictures not taken with the phone's integrated camera. I easily customized the screen display with pictures from our computer. I could not accomplish this with the USB cord supplied with the Music essential pack.
I could find no way to sync contacts from the computer. It seems like this should be easy but few phones offer this function.
The Music essentials pack, I think, is required even if you intend to sync using a separate MicroSD card reader due to the need for the verizon interface software.
I didn't have a major problem with the keys.
The exterior buttons are only active when music is being played, so I'm not sure why other users are having problems with inadvertent actuation. The buttons are used to pause the music and songs can't be started without first opening the phone. I would think using a holster or otherwise protecting the keys wouldn't be a big deal when using the phone as a music player. There are also settings to allow the reduction of the exterior keys' sensitivity.
I didn't try it, but it looks like you can add sounds if you use a MicroSD card and reader. A "my_sounds" directory appears on the card after it is formated. It would seem like adding custom ringtones would be possible.Updated
The criticisms of my review are misleading. This phone is advertised extensively for its music capabilities. I spent extra (over a "regular" phone) to have these capabilities. As I said, it was disapointing overall. I did return the phone and bought my wife an Ipod and a "regular", inexpensive cell phone. Now when she runs she has her Ipod and usually not her phone because carrying both is a pain. When I bought this phone I was hoping, for her safety, that she could have a decent cell phone and music player combination (consistent with the advertisements). This phone is almost useless as a music player and I was disapointed. Also, as a phone, its not really any different than other phones you can get for free - other than, as I pointed out, it looks a little cooler.