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MOTO Q by Motorola (Sprint)

2 of 103

Full user review

  • 8 out of 9 people found this review helpful

    1.0 stars

    "More give than take!"

    by dougcohen on April 18, 2007

    Pros: The business connect / push email is a nice feature to have. It's slim design is convenient.

    Cons: The business connect / push email is a nice feature to have, WHEN it works! Battery life. Reception. Freezing up. Ext mem chip sold sep.

    Summary: Ok enough one-liners. What's really the deal with this phone, I'm sure you are wondering. Understand, this is almost my first "PDA" phone where I could experience the auto updated email push. I love this feature. I say almost because 2 yrs ago I owned the PPC but never really used the push feature and ultimately dumped it due to being such a brick (and freezing up)!

    The Motorola Q i have owned for 33 days now and have had problems from day 1. Reception is bad - often times calls won't even ring thru. People get my voice mail because the phone can't pick up the calls, and in places where I never used to have reception problems so I know it's the phone. No bars! Also, often times it wont even signal that I have voice mail until 2-3 hours later. Critical time lost and multiple problems arose because people could not get in touch with me timely.

    The slim, sleek design is just a mask over what's actually nothing more and a cheap, basic phone which happens to have a few PDA features. (at a not-so-cheap price tag)

    Freezing up is a constant problem - at least once a day or more. Mostly the center key or the backup key goes completely dead actually. Time to reboot....AGAIN. And who's got time for that, really? I'm trying to work here. Someone compared it to Windows 98 - I thought that was good.

    Camera picture quality is, well, not so great. (more about the camera below)

    Battery life is poor, both usage time and standby time. I am constantly plugging it in. I had to buy car chargers for each car, at $30/each I'm so afraid of it dying (and rightfully so), and am considering a backup battery if I end up keeping this POS thing.

    External memory is not even included - sold separately. And my own Sandisk Mini SD card does not even fit Q's memory slot. I don't know what fits this thing.

    Also, if you're used to sending and receiving picture mail, fo-ged-aboudid! Due to the Windows Mobile 5.0 platform, you can only send/receive pictures via email, OR if the target phone is the same as your phone. (and this is per Sprint tech support) Otherwise, if you're planning on using the usual easy PictureMail feature it ain't happening here! When I learned of this, that really fried my huevos!

    And just loading up the camera takes forever so forget about those shots where you have to be quick to capture the moment.

    So you see, while you gain a slick, slim looking PDA, you give up a lot. Hence my title, more give than take. I wish Motorola would have tested this very basic phone better before releasing it to the general (unsuspecting) John "Q" Public.

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