Pros Great keyboard
Cons Emails do not clear out when you have downloaded them and they are no longer on the server. Since there is no batch delete capability, you have to delete each and every email by bringing it up and hitting the delete button. Poor design.
Summary Generally this has been reviewed as the best smart phone with a physical keyboard. It has a major defect in processing emails, but in pretty much all other respects is great.UPDATE: CNET does not allow you to update rating, but I would change it to 3 stars if allowed. There is a second problem with the phone. The built-in applications were not designed to fit the way a keyboard phone is used. They are designed so some key application controls only are available in portrait mode. However, you can really only use the physical keyboard in landscape mode. So you have to flip back and forth between the two modes, which is particularly awkward when using the keyboard. This is a real design flaw.
Updated on Feb 25, 2013
Also, on the email not properly refreshing from the server, I talked with technical support at Motorola, Verizon Wireless and Verizon FIOS, and none could figure out a solution, altho all of them asserted that it should work.
Updated on Mar 29, 20133/29/13 UPDATE: They have now upgraded the Droid 4 to Jellybean, and replaced the entire interface. The key thing about the new interface is that they removed the option to set the phone to vibrate only (I confirmed with Motorola Technical Support that the feature has been removed). I consider this an essential feature. When in a setting where a phone ringing would be inappropriate, but you may want to use other applications, now you can not do that but have to turn the phone off completely to prevent ringing. Verizon does not allow you to update the rating, but there is no way I would give the current version that high a rating. DO NOT BUY THIS PHONE
Pros I like the slide-out keyboard. The interface is great.
Cons I got the DROID4 in early Dec, 16 days later it went on sale $150 cheaper then I paid. They wouldn't credit me. 2 weeks later the ear speaker blew. Got a new phone. Less than a week later the ear speaker and the voice speaker blew.
Summary I had three DROID4 phones in less than 3 months! Cheapest, crappiest phones I've ever had. Hopefully the RAZOR that they are sending me will work better. I do know that when my 2-yr contract is up, I will be closing down my $400/month account and switching providers.
Pros slide out lit keyboard.
Cons overheats and looses charge too rapidly even when not in use.
Pros Fabulous Keyboard, Great Sound Quality. Very fast web browsing.
Cons Mediocre video quality. Slightly heavier than some other phones.
Summary For anybody who texts or sends emails often as well as talks on the phone for work or pleasure this is a great phone. The screen is good enough so that everything is clear.
Pros Fast, that's about it.
Cons Numerous (see review)
Summary I have to admit I am disappointed in the phone. I am stunned at how bad the screen image is. I had no idea that the criticism of this issue was totally valid. I thought it was perfectionist talk. The screen clarity is bad enough that I would recommend people wait for an improved model to come out before buying this phone. I can't imagine Motorola will do this again with all the justified criticism coming out about this. If I had just upgraded from my Droid2 with no extenuating factors, I would return the Droid4 and wait for the next model. However, my wife broke her Droid2 and it didn't make sense to pay $100 dollars to replace it (insurance costs) when I could upgrade my Droid2 for $150. So that's the only reason I ended up with the 4. Even so, I've been agonizing about keeping it, because every time I look at the screen I get annoyed. I think over time I will get used to it, especially if I avoid looking at higher quality phones. But Motorola really blew it on the screen.
The speed of the phone in 4G is very good, coming from the Droid2. There's no comparison and it's awesome to use. However, we still have unlimited data plan and without that I'm not sure I would want this blazing speed, as I feel I would easily go over the allotted minimal amount of data they are limiting people to these days.
It is much larger and bulkier than the Droid, but with that comes a nice large screen. If it was a crisp clear screen to look at, this would be a huge improvement. With the quality of this screen, I'd prefer the size of the Droid2. As with the Droid2, this phone is slippery and I have already ordered a rubber skin to keep it from slipping out of my hands.
They keyboard is very nice, but it's not so much better than the Droid2 to justify the screen issue. I don't have pudgy fingers, but someone who does would probably greatly appreciate this screen. However, it is backlit way too brightly for night time use and cannot be adjusted. I've already submitted a request (among others) to Motorola to address this in the next update.
The camera I have not noticed to be significantly better or worse than the Droid2. Outdoor pics are just fine for my needs, and that's where I take most of my pics. I don't expect phone cameras to perform great inside. I haven't tested the HD video quality on a screen other than the droid. On the phone it looks good.
Some minor annoyances that I don't understand is the changing of the location and direction of the power charging input. It's reversed position in the lower left corner of the phone is a pain. It's right in the way of where you would hold it if you are right handed, holding it in your left hand to use. I always have to reverse my plug before putting it in. I could see former Droid users accidentally damaging the input port by trying to put the plug in as they're used to. Why make these changes?