"Great phone overall but big email bug"4.0 starson by BillSamuel
Pros: Great keyboard
Cons: Emails do not clear out when you have downloaded them and they are no longer on the server. Since there is no batch delete capability, you have to delete each and every email by bringing it up and hitting the delete button. Poor design.
Summary: Generally this has been reviewed as the best smart phone with a physical keyboard. It has a major defect in processing emails, but in pretty much all other respects is great.UPDATE: CNET does not allow you to update rating, but I would change it to 3 stars if allowed. There is a second problem with the phone. The built-in applications were not designed to fit the way a keyboard phone is used. They are designed so some key application controls only are available in portrait mode. However, you can really only use the physical keyboard in landscape mode. So you have to flip back and forth between the two modes, which is particularly awkward when using the keyboard. This is a real design flaw.
Updated on Feb 25, 2013
Also, on the email not properly refreshing from the server, I talked with technical support at Motorola, Verizon Wireless and Verizon FIOS, and none could figure out a solution, altho all of them asserted that it should work.
Updated on Mar 29, 20133/29/13 UPDATE: They have now upgraded the Droid 4 to Jellybean, and replaced the entire interface. The key thing about the new interface is that they removed the option to set the phone to vibrate only (I confirmed with Motorola Technical Support that the feature has been removed). I consider this an essential feature. When in a setting where a phone ringing would be inappropriate, but you may want to use other applications, now you can not do that but have to turn the phone off completely to prevent ringing. Verizon does not allow you to update the rating, but there is no way I would give the current version that high a rating. DO NOT BUY THIS PHONE