Pros Battery life, UI, size, style, memory, MP3 player
Cons External display, camera quality
Summary I have to disagree with CNet on this one. This phone is tops in my book. I upgraded to this phone after I returned the Nokia 6101. This phone blows all others in its category away. The design might not be as "revolutionary" as the Razr or the upcoming Pebl, but it certainly isn't poor. The keys are laid out very well, it is very comfortable in the hand, and there is no external antenna. The screen is very bright with great resolution; the external screen is a but bland I must admit. But who cares, when you have an MP3 player, 1000 entry phone book, and the best and most intuitive user interface of all. The camera could have been better, but I can forgive this since I don't use it that often.
This is one of if not the best phone T-Mobile offers right now. If you are OVER the Razr hype then I suggest this phone over all others.
Pros Easy to use once you figure out the icon menus
Cons Audio quality of voice calls is muffled and garbled
Summary The 6.6 out of 10 assigned by the CNET reviewer is about right. I chose the V360 to try out an MP3 capable cell phone. A friend works for T-Mobile and hooked me up for half price. As a phone it's fair at best. The person I'm talking to often sounds muffled and distorted. Can't figure out if its the phone or the GSM network pinching bandwidth on voice calls. Quality varies from call to call. Voice messages are even worse, sometime hardly understandable. Compared the V360 voice quality to a friend's Razr V3 and mine sounds better. Not much of an endorsement, eh?
Setting up the phone was frustrating because of the icon menus and the manual not matching the menu trees. Keep looking, it's all there somewhere. T-Mobile and Moto "Customer Care" doesn't - neither were much help. This is a phone brought in from Europe to give T-Mobile both MP3 and Bluetooth. Be aware that when using a Bluetooth headset the phone has a default ringer that can't be changed. Moto may or may not fix this problem, but it's annoying since you don't get the ring assigned to your friends phone numbers when using the headset.
The MP3 does work fine - sort of. The MP3 player is buried in the games menu under the joystick icon. Silly me, looking under the CD icon for sounds. The player is very rudimentary with no tone controls. Just play/pause, advance/back, and repeat/shuffle. There is a 'visualization' function that puts colored squares on a black screen. Save your battery, which wears down fast when playing music. Make a shortcut to the Music Player so you can open it with the 'smart' button and not have to wade through six layers of menus.
You will need a special headset for stereo. I have used both the Motorola stereo headset ($25 at T-Mobile, $30 at Best Buy) and the Jabra ($30 at Best Buy). The sound quality of the Jabra is superior to the Motorola but the answer button on the Jabra does not answer the phone - I had to set up the Headset parameter to a timed auto answer (2/5/10 seconds). The Jabra also comes with the most annoying ear pieces ever devised and they absorb a lot of the sound. I removed them and use the rubber replacement rings ($4 at Radio Shack). The foam replacement covers ($3 at Radio Shack also work well. Another advantage to the Jabra is they come with a screw-on adapter so you can use them as regular stereo headphones with your walkman/iPod or CD player. The Jabra's sound better than the headphones that come with the iPod products. Unfortunately, no adapter exists to use regular stereo headphones with an MP3 cell phone.
In order to get any real use from the MP3 player the mini-SD Transflash memory card has to be upgraded. The 64Mb that comes with the phone only holds 10 - 14 songs or about 40 minutes of music at 128K. The V360 only supports up to 192K MP3, a trade-off to conserve battery by using a low power processor. The 512Mb chip is available only online (search eBay for 512 Mb transflash) and costs only a few dollars more than the 256Mb card available in local stores. Be aware that there are ring tones that come with the phone that show up in the song list. The MP3 player does not reliably read the ID tags so some songs won't show up under Artists, Albums or Genres. The result is the T-Jingle (default ring) getting played when you're expecting a song. Motorola is introducing new 'multimedia' (read MP3) phones in the US in the first three months of 2006, so wait for something more capable. (Note:Avoid the iTunes phone at all costs now that the relationship between Moto and Apple is on the rocks.) Good luck making your own playlist. Oh, and the menus don't match the manual from Moto, so be prepared to search around to find what you're looking for.
The V360 will probably cost you $200 and another $100 for the stereo headset and enough memory to make the MP3 player worth having. T-Mobile has a new Samsung slider that's a step up ($100 more for a better camera, clearer voice quality and MP3 player) and Moto has announced new models to be available in early 2006 that make the V360 obsolete. Wait for more functionality at the $200 price point or wait for the price of the V360 to drop to $100 or free as part of a promotion.
"Puts function first"on by foeger
Pros full-featured, customizable
Cons not the flashiest phone in Motorola's lineup
Summary I am very satisfied with this phone, and am surprised it got such a mediocre rating on Cnet. It is a moderately priced, full-featured phone that puts functionality over flash. Sure it's not as sleek as the Razr, but if you are not a slave to fashion, that shouldn't be an issue. I think it is attractive enough, plus it does not break when I stick it in my back pocket and sit on it. The internal screen is great, and the external screen clearly displays the caller's name as well as allowing me to access other options such as changing the ring style without opening the phone (or making an annoying beeping sound just when I am trying to make it quiet!) The camera takes fine pictures and is good enough for my purposes. The Bluetooth works seemlessly, and with a little tweaking I got it to synchronize wirelessly with iSync on my Mac (address book and calendar), saving me hours of tedious data entry. The phone's picture and sound files are also easily accessible via Bluetooth on my computer. The battery life is very long, which is key for me. My favorite feature so far is the phone book, which can be made to show each person's name only once, yet allows me to scroll through their other phone numbers and email addresses horizontally. It summary, it is a dynamite phone that lacks only some useless flash.
Pros MP3 Player, User interface, Bluetooth, loud (everything)
Cons Won't cook my meals for me
Summary This phone is my 9th and i recently had the v600 which was ok....this phone is stylish with a very easy to use user interface...best reception I've ever gotten, good quality pictures with 4x zoom, video camera, color screen is very crisp, and ease of compatibility with your computer is sooooo awesome, backup your phonebook....edit and create your own ringtones for free.....BEST PHONE ON THE MARKET
"Not very reliable"on by MadJoe
Pros Bluetooth, buttons, USB connection
Cons Everything else
Summary This phone comes across as a pretty sweet piece at first. Then you get to know it and realize that its just about as useful as an extra hole in your head... An extra hole in your head with Bluetooth!
***Aesthetics: The way it comes together at the bottom when shut is awkward. Although, the phone is a very nice color. However, new face plates do little to customize the phone due to the fact that only a small portion of the face can be replaced along with the battery cover (but even then, at the bottom of the battery cover is a silver part that you can't remove so you get a 3 color phone). Preloaded skins are all kind of ugly. Techno the least offensive IMO. Not many ringtones that anyone would actually use come with it, either.
***Usability: For one thing, I wish Motorola would decide which freaking side of the phone they are going to put their call and end keys on! This is my 3rd Motorola in a row, and they swapped these keys back and forth on all 3 phones, but on my friends Motorola, they're again switched. I don't get it. Whatever. Butttons are tight, but not unusable. They did slow my texting speed a little, but I have to go back and delete extra letters less often. Interface is good, you can change the menu from icons to list (who the hell uses icons?) and there's a lot of customizability there. You can set up pretty much every key except the dial pad to do what ever you want. I do like plugging it into my comuter with a standard USB cable to recharge it, though.
***Sounds: Preloaded ring tones are your standard crap. Nothing to write home (or on the internet) about. As for the 3 skins that come with the phone, each one has some major draw back that makes it undesirable. Speaker phone is good and loud, as is the handset speaker. Rings are loud, and choice of ring/vibrate style is very good (I.E. Ring & Vibrate, Ring then Vibrate ect.). MP3 player is worthless. It would make a great paper weight if I could remove it from the phone, I guess. Why'd they bother wasting the effort to add this option and then make it mono??????? A briliant scientist thought of this and was paid well to do it. I can hear the convo in the R&D dept now: "That's Dr. Worthless. I didn't attend 8 years of worthless university to be called Mr."
***Reliability: There's nothing good to say here. Leaving my mothers advice by the way-side, here we go: This phone is less than 7 months old, was used lightly, and has recently grown an affinity for cycling its self on and off. Not to mention it's been buggy since the get-go. Out of the box its display time-out function has persevered through thick and thin regardless of how I set it. You can set your inbox to hold 99 messages, but it sees fit to be full at 30. I thought that this might change if I tried to force-feed it more than 30 messages, but this phone is clearly on a diet. After reaching 30, it refused all incoming messages. It didn't just delete the first message and accept the new one. That would have made too much sense. And to add insult to injury, you can't set the messages to be saved on the mini SD that you wasted $50 on because you thought the MP3 player was stereo. So now I have a Mini SD card I don't need.
***Battery: Not memoryless as advertised. It takes a few more times of recharging it w/o completely discharging to cause a memory, but it now wears out in less than 24 hours of stand-by, conciderably less with any talk time thrown in. Am I overlooking something when I think all rechargables should be NiMH? Those have no memory, good MaH ratings, and are competatively priced (as AA's and AAA's anyway).
***Overall: This phone performs one function flawlessly. It disappoints with such a passion, you'd think it was a pricey option you paid for. Wait a minute, I did pay for it. Thankfully T-Mobile seems to be understanding since they offered me a free swap which I greedily accepted without even asking "with what phone?". The lady from CS had to ask me if I wanted to know.