Pros Text messaging capacity and ease of sending text messages, reception anywhere in the USA, and no dropped calls
Cons None whatsoever in the 2 and a half years I have owned this phone!
Summary This is the absolute best cel phone I have ever owned in the past 2 and a half years. Dropped calls were never an issue with this phone as well as reception capability was always very impressive especially in areas where other people's phone calls would not come in at all. This phone, even though discontinued now, is the best cel phone Nokia has ever brought to the market. Highly recommended!
Pros Texting, organizing features, call clarity, fm radio, speakerphone, various profile settings.
Cons Dedicated headset, no Bluetooth, unable to expand memory.
Summary Purchased Nokia 6800 from an ATT store in 2003 and had used it since last month. Decided to try an LG CU-720 "Shine" but bad decision because ATT considered that an "upgrade" and took away minutes/features from prior plan. Shine had positive things but really didn't click with me. Music player, but I missed an FM radio and already have MP3 players. Sales staff had informed that several features: XM Radio, TV was available with introductory trial periods. However, after my experiences ATT MediaNet is to be avoided. Only spent 10 minutes to check e-mail, seeing what media mall offered. I remember mLife an earlier ATT data portal service. MediaNet had more content, faster. Shine's browser window was too small, cursor difficult to see. Logged off, didn't select any download or purchase. However, received service messages indicating purchased graphic, ringtone, and monthly ringtone service. Talk about getting highjacked! I make my ringtones and graphics. Spent time with customer service and subscription provider to get refunded. Informed the request would be considered.
Didn't check TV stream because wasn't sure about keeping phone, wasn't anywhere w/o access to TV nor bored enough. Did try introductory XM while on hike, liked, but didn't purchase subscription. Well, another thing uninformed about: XM not provided via satellite sig but also goes through data portal. Was made suspicious two weeks later by service message recommending a Media Net package because of high data usage. Also had received service message about a week earlier indicating a free upgrade to Media Net with Media Mall 2.0. Did so, but didn't really notice anything different in phone's capabilities. Anyway, found how to check data usage: it was over 72 MB! Wondered why because though charged no ringtone nor graphic were downloaded and browser usage was very limited. Though phone was somehow still accessing Media Net browser and I hadn't correctly logged off. Wasn't the case. Found out that service message advisories for free upgrades and introductory periods aren't really without cost. Found Media Mall free upgrade charged for downloading and XM radio was data portal stream too. Felt conned because only used during introductory period, access is via Music menu which also is where player and other items are located. Besides wide impression of XM or Sirius services via satellite signal, like GPS, but ATT fails to make customers aware of diff. So, ATT wants everything to stream on data portal while layering charge upon charge. Received bill, found that upgrade had changed plan by reduction of 300 anytime minutes, nights/weekends changed from 7-7 to 9-6 but still charged the same basic monthly fee as before. Also, was anticipating getting charged $2,000 (expecting 3 c/Kb) for introductory XM radio use, misleading service advisory upgrade, and three illegitimate/unrequested services. "Only" charged $730 (upgrade plan with less minutes/service than before but only charged 1 c/Kb, how nice). Had to contact service again to resolve matters. ATT MediaNet to be avoided because somehow seems prone to attaching unwarranted charges. Besides, I own Wi-Fi capable handheld PC for mobile browsing so MediaNet is no big deal. Have never had problem on public networks like those encountered with ATT MediaNet.
Decided to shop for other phones, returned the "Shine" within trial period in order to restore 6800 and prior plan. Lo and behold, ATT informed that couldn't happen because 6800 was incapable, prior plan was designated "blue" and invalid/irretrievable, and everything in new ATT was now converted to "orange". This is ridiculous. Nokia 6800 phone still works with frequencies/capabilities similar to those still on market and system. 400 additional minutes should be provided as those were granted so long as I remained an ATT customer. ATT very inconsiderate to entrap customers this way. Nothing in trial period errata indicated plan would switch much less that prior would be irrevocable. Tried negotiating using professional manner with center/telephone reps for mutually agreeable terms. All that had to be accomplished was adding 300 anytime minutes, same nights/weekend time period so that I could pay same price as before. Also, would choose another phone, likely paying for smart phone that would have additional features desired. Reps didn't really care but offered only additional 100 anytime minutes while fulfilling rest of terms that would be same as prior service before "upgrade" would cost $30 more per month. This ended my relationship with ATT, even as company shareholder. Suppose now must agree with friends, family, and rumors that such a thing as "ATT hell" exists. New ATT not necessarily better, has forsaken legacy customers. Still unaware if erroneous charges are resolved but will refuse to pay. A dispute with this explanation is likely to be judged in my favor and only validates the difficult situation and dubious credibility of new ATT service.
Pros Keyboard, display size, phone size, still works great!
Cons Stiff opening flip, have to use Nokia only type plug for a headset.
Summary I'd stopped using my phone in 2006 when we had to get new phones for the switch back to AT&T from Cingular. We were told that this phone was "not compatible" with the 'New AT&T' system even though it had been gotten in 2003 with the old AT&T before they became Cingular. I believed the company (not anymore!!) but since I liked this phone so much I took out the battery and stored it, sure glad I did! I REALLY missed the keypad for texting etc. I really hate the 3 two's for C and such. I'd gotten the Razr with the upgrade to the 'new system' but never really liked it that much, no keypad. I recently tried an unlocked Blackberry and while the keypad was nice I didn't like the battery life or phone call quality. I was just looking around on-line and found a site for the unlock code for the 6800, got it and it worked!! Charged it up, installed my SIM card and I'm happy again! So I'm back to the best phone for me I've had so far. Don't need a camera, don't need Bluetooth, don't need the 24/7 connectivity of a Blackberry or I-Phone (my daughter has one of those). Just need a decent sized great sound quality phone with a great keyboard! And I had it all along!
Pros Keyboard; Call Quality; Synchs with Outlook; FM Radio
Cons Big, Old Technology
Summary I have upgraded phones twice only to end up going back to this one. The first replacement had lots of bells and whistles but didn't work very well as a phone. The second replacement worked well as a phone, but trying to use it for contacts, appointments, etc. was impossible, as the desktop software repeatedly failed.
This phone has good call quality and, when combined with the Nokia PC Suite, it allows you to effectively keep track of contacts, appointments, to-do lists, etc. It also the keyboard that is second to none. And for some reason known only in Finland, they threw in an FM radio as a bonus (go figure).
So while some parts of the 6800 are old technically, the design was and is ahead of its time (see the Nokia E70).
Pros Keyboard, umm none other i saw
Cons big, keyboard needs 2 hands to open, slow, basic
Summary this phone is great for texters like me but other than that i saw few pro's. i had a t-mobile phone on cingular network so internet didnt work which sucks and i know it is my fault for not getting a cingular phone there was little i could do to fix it because i tried everything to get it to work including multiple calls to nokia who were somewhat helpful but not great. also it is slow for sending texts and is huge. i hae been caught so many times in class texting becasue it is so big. the screen is ok and very fragile as it cracked for me just by being in my soccer bag. i like nokia phones and if all you do is text and make calls which this does ok then you should consider this phone or its brother the 6820 which is much smaller and cooler looking. if you want speed and small size though forget this phone