Pros QWERTY keyboard great for SMS, email, text input, IR, Blue Tooth, EDGE, Java, XML Browser, speaker phone, PIM features, PC Connectivity Software, battery life, GSM tri-band
Cons steep learning curve, poor camera resolution/quality, GUI could be more intuitive, screen sometimes difficult to see, cost
Summary I've been using this phone for two months now and am completely satisfied and impressed with it. I have mastered most of the features, but have yet to play with some of them in-depth. I haven't tried the Blue Tooth yet as I have no BT capable PC's. Connecting to my laptop with IR for synching and transfering files is easy and quick. The phone does everything I wanted my old Motorola V101 to do and more.
Getting a Feel: The Hardware
The phone is elegantly compact, easy to hold and light. The keyboard hinge is quite sturdy, not at all flimsy, and requires two hands to open. Unfortunately the smooth finish and small size can make it a little tricky to hold onto, especially if your hands are a bit moist or oily. It's fine in a leather case, but would benefit from some rubber grips or rough/studded traction spots on the plastic. I don't particularly care for the silver and blue finish, but it isn't offensive. Signal strength and call quality are excellent in most buildings and locations. The battery endurance is also excellent; I find I can go 3 or 4 days with moderate voice/data/other use before recharging. The battery also charges quickly.
The Basics: Making Calls
I've made extensive use of the phone throughout S/W Ontario, in both urban, rural, and highway areas. Signal strength has always been good, and call quality excellent. The lighted outer number pad is both easy to see and use in all light conditions. The speaker phone works well and has good sound quality; though it is best used in a quieter environment, it's adaquate for hands-free driving. The address book is fairly simple to use, giving you the ability to store name, multiple numbers, email addresses, postal addresses, URL's, notes, pictures, create caller groups, assign ringtones, 1 button dialing, and up to 10 voice activated numbers. I also like the ability to send and recieve "business cards" via email/sms/mms/IR/BT - specially formatted text messages containing all vital contact information. The ability to connect Blue Tooth headsets is also a great feature, though I have yet to try it as I can not affort any more gadgets right now.
The Attraction: QWERTY Keyboard
Admittadly, the keyboard does take a bit of getting used to, but even while still in the clumbsy learning stage, it blows away T9. Once your thumbs get used to the keys, you will be able to type at a reasonable pace. Though small, the raised apex of the keys makes them fairly easy to strike, avoiding double-pressing or hitting the incorrect key. I have however found that hitting the column of keys on either side of the screen is sometimes more difficult, as your thumbs are at a more extreme, less perpendicular angle. I reccomend trying it out before buying, especially if you have larger hands. All in all, it's a good keyboard, and is a Godsend if you use IM/email/SMS; it also makes inputting other text such as address details, notes, and even web browsing much faster and easier.
The Features: Loaded with them
This is an extremely feature rich device, it truly is, as Nokia claims on the manual, "your office on the go". The keyboard makes textural communication and input a snap. Blue Tooth and IR are great for connectivity - both for syncing with my laptop, and using it as a wireless modem. Full Java (J2ME) functionality is great, providing access to a wide range of games and applications. The Mobile web looks good in the XML browser. The PIM features - calandar, note book, to-do list, alarm clock, and PC sync features are easy to use, and work well. They're perfect if you want some PIM features, but don't have the budget or requirement for a Palm, PDA, or Smart Phone. I'd call it a clever phone.
Bells and whistles: The 6820 ensures your aural delight.
Polyphonic ringtones, MIDI, or wav can serve as notification that somone's on the horn. Though I'm personally not a fan of musical rigntones, I like being able to hear the louder and more audible polyphonic tones in noisy environments such as bars, clubs, and busy streets. I also like being able to group contacts in the address book, assigining them different ring tones, and the ability to assign individual ring tones. The voice recorder is also a nice added feature.
Seeing is Believing; but in this case it's a bit hazy: Pictures, Video, Colour Display
While the camera is a nice extra, it's not a showcase feature. The resolution is low, and the image quality poor - especially in less than portrait studio lighting. The lack of optical or digital zoom, and a flash limit it severely as a camera. Motion video quality is on par with still images. I find it adaquate for picture and video messaging, though don't rely on it for taking quality snapshots.
The display is a bit small, although it is a small phone. Text screens are easy enough to read, but a slightly larger higher resolution screen would make for a more comfortable user interface experience. The screen is near impossible to see in bright or dim light when not back-lit, and slightly difficult to see in bright sunlight. The 4K colour depth isn't as pretty to look at as newer 65K colour screens, but gets the job done for text, and non-photorealistic graphics. I use a picture of my Girlfriend and Daughter as wall paper - an image I took with my Minolta Dimage Xt, then reduced to 400x300. It looks not too bad on the small, low colour screen, and much better than any image taken by the phone's camera.
I'd definately reccomend buying this phone if you need a good text messaging and email device. With its keyboard, PIM features, email, and web browser, it does a good job of combining the best of a cell phone, Blackberry, and Palm. When used in combination with an IR and/or Blue Tooth enabled laptop running Nokia's PC Suite Software, it's all you need for business or pleasure on the go.
Its not worth buying for its camera, though it is a nice extra feature. A bit more built-in memory or an SD slot would be nice, as pictures, A/V clips, Documents, and Java Applets, and logged messages can quickly eat up the space if left unmanaged.
Without a plan from a provider, the hardware may be somewhat costly, but I think it's feature-rich and progressive enough to last for a few years. Even if you don't make use of all the features, it's a good all-around phone. If you're among the technologically challenged, you may find this phone's in-depth features confusing and difficult to use, and find the steep learning curve frustrating. If you're a tech savvy professional, IT person, technology enthusiast, gadget fan or geek, this is the phone for you.Updated
Just as a foot note, incase you hadn't guessed from my spelling of colour, this review comes from Canada. I purchased my device from, and use it on the Rogers Wireless network. www.rogerswireless.ca
Pros text messaging and im
Cons speaker phone sucks!
Pros Great for text, email, small, and has everything one needs in a small phone.
Cons Camera is very bad as well as the video. no memory upgrade.
Summary I really like this phone a lot since I spend a lot of time texting and emailing. I can send pictures quick and effortlessly with this phone. The keypad is fantastic and very easy to use even for people that have big fingers. Bluetooth ready for when I'm driving and can leave the phone on the dash. Edge capable which comes in handy but very pricey. The phone is an excellent choice for those that spend a lot of time typing but dont want those huge phones with qwerty keypads. Dont expect to get good pictures or videos out of this phone.
"Sadly it has screen problems. All 3 out of the 3 NEW 6820's issued had the same problem"on by Jeff_Action
Pros The fold out key pad is really helpful.
Cons There is a black funnle cloud the appears on the center of the screen. Call quality is fuzzy at times
Summary I was disappointed by this phone, since it held such great potential. Unfortunately it was problematic in operation. The camera resolution and quality could be better but will suffice for the time being. The caller tone quality needs improvement, plus it's volume control needs to improve as well.
"It's great !"on by hamid976
Summary It is the most loveable mobile phone I've ever seen by nokia. You know that nokia is the top. and this one is the best product of it. It is small compared to the other phone's but it has every thing you ever want from a mobile phone. flip key board, photo and video camera, powerful speaker,night mode, blue tooth ,infra red ...
all of them in a small sized phone. but it has some bad peroperties such as it's screen resolution is low also it's camera, in addition it hasn't ability to add memory card to it because it's memory is only 3.1MB . but I think it's great.