Pros I've used numerous smart phones and none can match the quality of keypad of the e72. Including free navigation through ovi is great, especially with its offline mode. Email, call quality are solid.
Cons This thing has a text messaging interface from 5 years ago. Doesn't really do much as a media player. Little or no support in the form of interesting applications, especially ones for Americans.
Summary This is a phone that had a lot of potential, a lot of unrealized potential. This phone makes it seem like Nokia is intent on losing the game, but losing it slowly.
It seems somewhat bizarre to me that a company could integrate such an unintuitive operating system into such an intuitive piece of hardware. Nokia sticks to the pleasingly spartan design from the e71/63 with home, calendar, contacts, email each receiving a dedicated key. Its hard to explain how great this layout is until you get used to using it and try to use a blackberry. Its a bread and butter design but people are going to stop coming back to the well if the software backing it up continues to underwhelm.
Symbian, the e72s OS, is kind of hard to describe. The best way I can put it is its like listening to a five or six year old explain a movie or a story to you, one they really like. Everything that happened in the movie is there and if you've seen it, know what the child is talking about, you can see they understood it. If not, all you get are random scenes from the movie, not necessarily in order, some parts about characters, relayed to you non-tangentially. With symbian, everything you need from an OS is there. It's just all out of order sometimes, sometimes randomly in order. Universal settings are thrown all around in different places, its hard to find files sometimes, connecting to wifi can be a chore sometimes, but not others, and it comes across generally as elementary in capability compared to Android, WebOS, and iPhone (and perhaps Windows Mobile 7 in the future). It's not that there is anything you can't do with Symbian, you just need to fumble around with it for a while before you get the picture.
I use my e72 for a couple primary functions, nothing complicated, but I feel like business users will be with me here. Those are in order 1. as a phone 2. to email 3. to text message/IM 4. to read the NY Times, Washington Post, Wall Street Journal, Financial Times, Bloomberg. Oh yes, and 5. To track my workouts using the handy Nokia Sports Tracker.
The e72 is great as a phone, call quality is solid, get bars where other At&t customers don't, especially iPhone users, because Nokia makes some fine antennas. Also have the option of video calling, which I have never used. There is a forward facing camera though, if thats the kind of thing that you're into
The email application is great, and although setting adjustment is rigid and unintuitive in classic Symbian fashion, it is still very, very functional. Not a lot of frills here, just a system that works.
Why Nokia, would you NOT thread text messages? It's laughable. A Chinese programmer wrote an unsigned text messaging application called iSMS (that I highly recommend, you can learn how to sign unsigned apps on symbian-guru.com) that dominates yours. The available IM apps for this phone are plentiful, and all work well. Nokia Messenger works well enough, but I would also recommend having Fring, for VOIP calls, and Nimbuzz, which does pretty much the same thing as Fring.
As far as the browser goes, people say its good, but I hardly ever use it. I find a combination Opera Mini when on the data plan, Opera Mobile when on WiFI, and Skyfire when I need to look at complicated webpages, to be the most functional combination. I know it may seem excessive to use three browsers, and a pain compared to what is offered on other phones, but its not as bad as it sounds. Opera's mobile browsers are really great in my opinion and offer the best browsing user interface not found on a touch screen phone. I don't do much complicated type browsing, mostly just reading the news (I have found reading the news on a phone screen to be the best alternative to an actual paper as the screen is about a column wide; there aren't all of the other distractions inherent in a computer). The bloomberg app is nice and manages to be the only app i've found thus far where the quasi-functional trackpad doesn't just move a cursor very slowly across your screen and instead scrolls the whole page up and down.
As far as apps go, there are good ones available, you just need to look for them because the Ovi store is the Afghani government of the app store world. It definitively exists, but its function is questionable. The included Ovi Maps app is great, as is Nokia Sports tracker, a gps workout tracker app that allows you track your workouts on phone and computer. Joikuspot (both free, and premium, where you get WEP security for $10) is great. It turns the e72 into a very worthy wifi hotspot and because the e72 is unlocked, you can get away without paying at&t the $20/month tethering fee (for me thus far anywho). The app selection isn't the greatest, but if you're one of them hipster types for whom a phone is best utilized in an asinine fashion, you will probably just buy an iPhone anyway. If you want a sometimes competent, sometimes not business phone that happens to be unlocked, there is no finer choice than the e72.
Pros Excellent keypad built with comfortable material. The phone performance is very good. Ovi maps and navigation is excellent! It saved me few times from getting lost, I was actually amazed of it's accuracy in directing me through the roads of Amman, jordan.
Cons The loudspeaker is not loud enough!
Summary For users who know exactly what they want in a smartphone and don't get caught in the big buzz around iPhones and android based phones, Nokia E72 will continue to be among the best choices to select from.
Pros smooth scrolling and vibration with trackpad
business apps (presenter, card scanner, Quickoffice, print)
Nokia compatibility + quick apps install
exp. memory + removable battery + speaker
Cons speakerphone could be louder
email options set up geared towards network, not WiFi
needs more apps in Ovi store
back cover is fingerprint magnet
not as flashy as Google/iPhone OS
Summary Everybody mistakes it for a Blackberry at work, but despite reviewers' criticisms about the trackpad or the firmware, Nokia quality built and support is evident throughout this smartphone. It beats the iPhone for a pure business user (even if I'm not one), gives Blackberry a run for its money and as for the software being outdated, it's a good platform for future Symbian upgrades.Forgot to add: marks for WiFi flexibility, easy set-up and flash support throughout the web - much better than Apple
Got one in copper and it's turning heads with its stylish design and unique colour.
Trackpad is very good for smooth scrolling and has 3 sensitivity settings, so clicking can be avoided.
Updated on Jun 11, 2010
Pros Great messaging phone, OVI maps is fantastic, GPS with built in compass, 5 megapixel camera with a cool panorama app
Cons Loudspeaker should be louder, firmware update long overdue to fix some minor issues
Summary I am a former owner of the Nokia E71, which I totally loved and cried when I left it in a taxi and never saw it again. So I decided to go with the upgrade, the E72. What I loved with the E71 was that out of the box it was a powerful device and just worked fantastic. So is the E72 as fantastic? Not just yet.
There are some things that the e72 gets right 5 megapixel camera, 3.5mm stereo jack, a-gps with compass. nokia messaging out of the box which is much better on the e72 than the e71. However there are little hiccups that e71 owners will notice (check Nokia forums to get an idea) that are missing or implemented differently. The good thing is that a firmware update could fix many of these issues but Nokia has been very slow in providing firmware updates or even saying when they are scheduling them. While these issues are not a reason not to buy the phone its sad that Nokia did not provide the same support that they gave the e71 within the first few weeks of its launch.
There are some nice surprises like voice activated music search, a panorama app for the camera and messaging(gtalk, yahoo, msn) and Facebook app. The phone menu does take a little getting used to and I spent a half an hour trying to do the simplest things. Nokia really needs to make the Symbian OS more user friendly but when you know where things are it works great. Connecting to WiFi is fast and is managed much better than the e71.
The update to OVI maps is fantastic in fact the update seemed to improve the GPS, before the update it would sometimes take 2 minutes for me to get a fix now I get a fix withing 5 seconds, even indoors. It is so great that I have stopped using google maps and now use this exclusively.
So all in all if you have the cash this is a great device especially if you don't want to be tied down by the blackberry, the email options are rich and the new Ovi maps is a killer feature. So its a solid recommendation, put Gravity for twitter on it Vlingo and shazam to start with and you are good to go.
Pros Good battery life
5.0 MPix camera
Cons Absolutely awful symbian OS
Applications dont close when you exit them
Doesn't connect automatically to WiFi
Navigating around the phone is awkward
Difficult to customise
Summary Today is the one year anniversary of this phone and it has given me nothing but heart ache since I got it. The symbian OS is so awkward and difficult to get used to. You really have to drill down into some menus to find what your looking for. The phone constantly prompts you to choose an internet connection even though I'm in a recognised WiFi area. Applications don't close when you exit them which takes up all this memory which you then get prompted for and have to close them all manually or restart the phone. The phone constantly freezes and again has to be restarted. The phone is also difficult to customise and has limited themes, ring tones and the applications available in OVI store are extremely limited.
Even though Nokia will be running windows on their next generation phones I will never buy another Nokia phone which is a shame because for years Nokia had the best phones on the market.