"Good first smart phone, but it can be complicated."2.0 starson by iCharlie
Pros: Phone has a great operating system once you get used to it. Its web browsing is pretty fast too as well. Great at multitasking. I've dropped this phone a few days ago from a pretty heartbreaking height and there are no scratches to be found!
Cons: Speaker is not loud enough. Small keyboard makes texting a challenge. Rubber backing had to be replaced shortly after buying this phone. GPS signal is very glitchy. Very disappointing battery. Voice command and camera zoom are missing in action.
Summary: This phone was amazing right out of the box. But as time passed, it's quality rapidly diminished. The first thing to go was the rubber backing. After a few months of having the phone, I had to take it to sprint to have them replace the back cover because the rubber separated completely. Never had this happen before on ANY of the phones I've owned.
The GPS signal over time got weaker and weaker and now completely does not work for longer than a few seconds. It things my location is often times up to 2 miles from where I actually am.
Very disappointing battery life, even out of thebox. This phone can not go a day with out a charge. The battery icon is misleading. If you look at it, it looks like more than half a battery. However, if you tap it, it will say 48% remaining. The battery will eventually turn yellow with 20% and soon turn red with 10%. Without any use, this phone will say "phone will turn off soon" because it has 0% battery, even if it said 5% battery less than a minute ago. Also, if this phone were to completely die on you, you had better not be in an emergency or hurry as it takes almost 13 minutes on the charger for it to even restart and be able to do anything on it. Even after the Palm ding, you have about 3 more minutes to go.
This phone's biggest feature is it's abillity to multitask. However, it doesn't have the horsepower to do much multitasking. If i'm surfing the web, receive a text message, I can not open angry birds or photos because phone will prompt to throw away cards to make room, however, it will prompt to throw away ALL of them before it will resume normal operation.
This phone's call quality is disappointing. Since day one, people often ask me to repeat what I'm saying. My guess is the questionable design of the microphone on the phone. However, if I use my ghetto mobile bluetooth of plugging into my car's aux jack, i can place the phone in the cup holder between the front seats and people hear my voice BETTER than when I hold the phone and try to talk.
This phone's tiny keyboard makes texting or typing a challenge. I've had this phone for over a year and I'm still not 100% used to typing anything. Also note that after a month, the LEDs behind the buttons began to fail and will no longer light up. Sometimes when texting in the dark, the phones keyboard will strobe because of the pressure applied when pressing a button will nudge LEDs or replacement.
This phone is one of the few with a camera and flash. However, the flash is useless. Pictures come out worse when the flash activates. Also, camera zoom is missing in action. My last "dumbphone", and every phone before this costing a fraction of the price (even after mail in rebate) have all had camera zoom.
Also missing are voice commands. Does not exist at all. No voice dialing by name and no system shortcuts by voice.
Last but not least, is the Palm/Hp themselves. They have teased us for months about a product upgrade and updates that will include flash, better managing of the multitasking windows, camera zoom, etc which knocks out about half of the complaints I have about this phone. However, on their 1year press release, they announced that the Palm Pre and Pixi will no longer have anymore updates and that the 2.0 upgrade will no longer be applied to these phones. They promised a special upgrade package for Pre 3 (pre2 was on sale for literally 2weeks before Pre3 was announced and Veer phones for current Pixi and Pre owners. However, it's been 2 months and nothing else has been said about this.
After this customer service and such, this is going to be my last Palm smart phone forawhile. I'm going to take this phone to sprint and ask them to replace it under the insurance i've been paying them in hope to get back some of the features on this phone that have stopped working over time such as Sprint TV, GPS, facebook app etc.