"I actually OWN one..."4.5 starson by jonathanrobertbolton
Pros: Both a capable phone and Palm, I love it!
Cons: keyboard IS a little tight, and Camera is not the best, but...
Summary: I feel comfortable writing a review on this thing now that I've owned/used it for a couple months.
I have several friends who own the 600, and they are envious of my model. They say the camera is way better (actually usable). They LOVE the screen - easy on the eyes. They also appreciate the bluetooth.
I personally think it's great. I've carried a top notch phone and Pocket PC (a bio-secure IPAQ) for years, and I love having this "all-in-one." It HAS had a few hickups - mostly when it was brand new and I was pressing buttons and loading software like a schoolboy at Christmas.
All of the applications have worked reliably. I pop my GMAIL through Versamail, and it works well. I've received pictures, Word docs, and Excel sheets that all work fine. I've use my camera to take pictures of water damage on my ceiling to get the service folks to fix it. I've connected without trouble to several different bluetooth headsets. I've even used the wireless keyboard to chat with an IM program while listening to streaming audio with a media program. I bought movie tickets over the web while at dinner, saved the barcode on screen, and had the movie ticket attendant scan my electronic ticket purchase right off the screen of my Palm. I've checked the balance of my bank account while out to eat. I pulled a defenition of a word that we couldn't agree on the meaning of. Awesome.
Customer service is going to be tough, it seems, whether you go to Cingular or to Palm. However, most of the info you need is posted on the PalmOne website.
I'm a huge tech fan. I'm the guy who had the Laptop hardwired into the car for GPS and Movies. I'm the one that always had the newest Nokia cellphone. I've dealt with a ton of failed products. - But this is not one of them. Educate yourself, go to the web when you have trouble, be patient, and this powerfull tool will prove to be one of your favorites!