"Not Recommended"on by tuttavia
Pros Multi-tasking, Better then its predecessor 700w
Cons Prone to crashing, buggy, not very user friendly
Summary After getting an upgrade to this phone from the extremely problematic Treo 700w, I was pleased that the performance is improved. However the constant problems I've had with the 700w (after four phones), seem to be passed on to this phone. My largest complaint about the 700w was that it would crash during phone calls. No alert, no warning, nothing. The screen would just all of a sudden display the Treo logo, and restart. While Verizon has been extremely understanding of my problems, we still have been unable to get them resolved. The latest attempt was to send me this Treo, the 700wx. While it's only been slightly over a week since I've had it, and as of yet no middle-of-the-conversation crashing, the phone is still buggy. Not all of my calls go out. I end up dialing out multiple times before the phone actually "dials", and the same for making data connections. I end up attempting to connect several times before it actually establishes a connection. Something that seems simple, yet frustrating, is that the phone will alert you to a new voicemail via a small icon in the upper menu, and a small menu in the lower left reading "voicemail" when choosing this option and attempting to get the phone to dial the voicemail, it just sits doing nothing (does not even attempt to dial). This was working on the 700w, but apparently not on my new 700wx, so I can't imagine that it's just not set up right. This I discovered a few days after getting it going, with nothing on it but a few of my contacts. And just in case anyone who owns one is now saying, "you should reset your phone", this has been done. Numerous soft resets and a hard reset. A soft reset is like rebooting your computer, hard reset is like erasing your hard drive and reinstalling your entire system. And all this within a week of owning the new, and supposedly improved, 700wx. I hope that potential purchasers realize what they are getting into.
Pros Able to do more than just phone and basic stuff
Cons Email is good, almost as good as a blackberry
Summary I came to this phone from a blackberry (8703e). I switched because I wanted a phone that would allow me to watch video and audio files so I could cut down on the items I carry when I travel.
Excellent phone reception. I have had only two calls drop in the month I have had them. On the GSM network, I was continually having calls cut in and out (I live in an area that has excellent CDMA and GSM reception).
Email is good, not quite as good as the blackberry but with an exchange service I set up for (mail2web.com, $1.99 a month) active sync I get email almost as quick as my balckberry did.
Video and audio files. I can now watch video and audio on my phone. I also am now able to receive MMS messages (couldn't get them with the blackberry).
Lots of programs that I can run and make my life easier. I am runnign an excellent program for weather and airport availability. Could not do that with the blackberry.
Verizon has a wider area of service also. One of the areas I traveled to was the mid west which had spotty GSM coverage. With my verizon service I can now get service and broadband access where I had trouble getting just phone service before.
Touch screen is also nice. I can navigate a little quicker than I could on the blackberry.
Email is not quite as good as the blackberry but it is really close with the exchange service and active sync. This is so close I almost didn't mention it but blackberrys do have a slight edge.
Pros Touch screen
Cons Very unreliable Bluetooth, rather large, basic blue tooth stack
Summary In a word the bluetooth on this phone sucks. It is very unrelaible and my headset will not stay connected. In drops 10-15 times a day and often will not reconnect untill you power cycle the headset. My heasdsets work well with my previous phone so I know the problem is with the Treo.Googling the words Treo bluetooth and and unrelaible returns tens of thousands of hits. If you read the forums, people are demanding recalls and there is talk of a class action lawsuit because of the bluetooth issues.
Stay away from the Treo. appearantly all of the Treo models have this problem
Pros Powerful, stable smartphone, easy to get comfortable
Cons lack of wifi
Summary My company purchased the 700w for all of the exec's when they first came out with the hope that the windows based OS would get them up to speed quickly. It turned out to be a trainwreck due to the multiple glitches with that model. all but 2 were replaced with traditional cell phones. Although mine too was buggy and required frequent reboots, I had grown dependent on it and worked through the problems. To be fair, my phone had taken alot of abuse and finally gave up the ghost a couple of months ago. Since it was insured I received a replacement but it was the newer 700wx. Right off the bat it performed 10 times better and with no "bugs". On the outside there is no difference save the color tone but inside the OS runs smoother, programs are snappier and I have only performed a soft reset once. I now have a phone that is feature rich, features that I was unwilling to give up even though it was plagued with issues but now with flawless stability (so far). The battery has now started to last closer to published specs. That maybe due to the device running more efficiently and programs releasing memory better and fully closing. I do not have to hold the OK key as much to clear running programs. This is my first smartphone, but I have helped friends and other co-workers setup their non-Palm units and feel the 700wx has better features, easier to navigate and a sturdier chassis then the Q or Samsung 760
Pros Does what it supposed to do
Cons Screen resolution, camera quality, no real Palm enhancements
Summary I went with the Windows-based Smartphone since I need to sync with Outlook and OneNote on my home and work computers. Windows Mobile is implemented on this phone in a bit of a blah manner. Palm really did not go out of their way to add any cool features. This 700wx can be held and operated with one hand, but the touch buttons and icons on the touch screen are small, making it hard to hit the right ones the first time. The 700p buttons are 4x larger in phone mode, so it's much easier to use as a phone.
Screen resolution is only nominal (but functional) at best, but nowhere near as nice as the 700p screen. The camera output is downright awful. Photos are consistenly blurry, even for a 1.2 megapixel camera. The speaker on the 700wx is okay, but very low on the volume side if you're trying to use it in a car. When in a car or outdoors, I find I need to put the speaker next to my ear to catch all of the conversation. Bluetooth Activesync works great. No need to buy an extra travel cable! The keyboard has a nice feel, and the unit is pretty responsive overall.
At the end of the day, this phone is a standard Windows PDA with a phone component. The features on this phone are about the same features as any ther Windows Smartphone these days. It might as well have been made by a generic phone maker, as there are very few Palm-added features. Someone at Palm obviously said "Good enough, just get it to market for goodness sake." The form factor is what really sells this phone. It does what it's supposed to do, nothing more.Updated
This phone has no external message waiting indictaor. For example, it should at least provide options to 1) change the flashing green light to red or yellow if you have a voice or text mesage waiting; or 2) an option to have a repeating audible messsage waiting indictaor. The option to have the audible indictaor repeat itself is greyed out for messages (for some unknown reason), so the audble signal occurs only once when the message first arrives. All of this means you have to physically pick up the phone once in a while and look for a small icon to see if you have messages. Heaven forbind you should have an urgent message. What a pain. COME ON, PALM! THINK!Updated
I have had the phone for one month now. The review still stands as before, except I have now noticed a lot more dropped calls and poor call quality than my previous Verison phone (LG). My sister-in-law has the 700p on Verizon and has also noticed a good number of dropped calls. The speakerphone also gives the person on the other end of the line some echoe affect once in a while. You hear it on the 700wx end of the line as a bit of garble, but the other person hears an echo. Still a functional phone, but not the best Iout there I'm sure.