Palm Treo 800w review (smartphone - CDMA)

As for GPS, the Treo 800w works with Sprint Navigation, which offers turn-by-turn text- and voice-guided directions, traffic updates, local search, and more. Sprint Navigation's cost is free the first day, but afterwards, you will have to pay $2.99 per day or $9.99 per month for unlimited use. Of course, you can download other third-party navigation software. The smartphone also includes some navigation shortcuts. For example, the GPS integrates directly with your contacts list, so you can navigate to an address right from your phone book and you can search from points of interest right from the home screen with a preloaded map app.

The Treo 800w is also the first Sprint smartphone to ship with EV-DO Rev. A support out of the box. The Rev. A boosts download speeds from the 400Kbps-to-700Kbps range to 600Kbps-to-1.4Mbps range, while upload speeds will average about 350Kpbs to 500Kpbs (compared with EV-DO's 50Kpbs to 70Kbps). In short, you're going to get faster Web browsing, e-mail, and downloads--that is, if you're lucky enough to live in a coverage area. According to the carrier, the Sprint Mobile Broadband Network is available in 13,453 cities and 1,321 airports with a "vast majority" of that network upgraded to EV-DO Rev. A. You can check for your city on Sprint's Web site (Click the "Data, Email, and Multimedia" tab; Sprint Mobile Broadband Network areas highlighted in orange).

As a phone, the Treo 800w offers a speakerphone, smart dialing, speed dial, conference calling, and text and multimedia messaging. The contact book is limited only by the available memory, and there's room in each entry for multiple numbers, e-mail addresses, instant-messaging handles, and birthdays. For caller ID purposes, you can assign a picture, one of 37 polyphonic ringtones, or a group ID. Bluetooth 2.0 is also onboard for use with mono and stereo Bluetooth headsets, hands-free kits, object exchange, and dial-up networking. To use the Treo 800w as a modem for your laptop, you will need to subscribe to a Sprint Power Vision Modem Plan, which costs $49.99 per month for unlimited data.

In another first, the Treo 800w is Sprint's premier smartphone to ship with Windows Mobile 6.1 out of the box. The upgraded operating system brings some minor but useful enhancements, including a Getting Started menu aimed to help first-time users configure their device by guiding you through the setup of your e-mail, Bluetooth headset pairing, ringtones, and more. That said, we couldn't seem to find this option on our review unit. We are still trying to confirm with Sprint and Palm whether this was intentional or if the feature pulled a mysterious vanishing act. What you definitely do get is a new pan in and out function on Internet Explorer Mobile, richer Windows Live capabilities, and threaded text messages.

The other Windows Mobile staples are there. Microsoft Office Mobile Suite is onboard for editing and creating Word and Excel documents and viewing PowerPoint presentations. You also get OneNote Mobile and a PDF reader as well as other productivity tools, including a task manager, a voice recorder, a Zip manager, Sprite Backup, and a calculator. For e-mail, the Touch Dual offers Microsoft's Direct Push Technology for real-time e-mail delivery and automatic synchronization with your Outlook calendar, tasks, and contacts via Exchange Server. As usual, POP3 and IMAP accounts along with HTML format are supported. Sprint has also graciously added its instant-messaging app, which includes AIM, Yahoo, and Windows Live clients.

While the Treo 800w is aimed at business users, there's plenty of fun to be had with the device's multimedia features. In addition to the standard Windows Media Player 10 Mobile, which lets you tune into your favorite AAC, MP3, WAV, WMA, MPEG-4, and WMV music and video files, and TV shows recorded on your Windows Media Center PC. The device supports Sprint TV so you can watch short clips from a variety of channels, including CNN, Fox Sports, E!, and the NFL Network, and you can listen to live streaming music and talk radio from Sirius, VH1 Mobile, and MTV Mobile. Sprint TV is offered as part of the Sprint Power Vision pack, which ranges in price from $15 to $25 per month. Interestingly, support for the Sprint Music Store was left out, though it's something that could be added in the future. The Treo 800w has 128MB program memory and 256MB user memory (170MB user available); the microSD expansion slot accepts up to 8GB cards.

Finally, the Treo 800w has a 2-megapixel camera with 2X zoom and video recording capabilities. For still photos, you have a choice of shooting in three modes and five resolutions. There are brightness controls, but there aren't many other options to tweak the picture. In video mode, you only get two quality settings and a brightness scale.

Picture quality was decent. Photos came out clear, but colors looked slightly faded so we wish for a bit more richness in that area. Sadly, videos just looked washed out and hazy.

Performance
We tested the dual-band (CDMA 850/1900; EV-DO Rev. A) Palm Treo 800w in San Francisco using Sprint service, and call quality was mixed. On our end, audio sounded quite clear and the volume was almost too loud for us. We had no problems talking with friends or using an airline's voice automated system. Unfortunately, things weren't so peachy on the other side. Our callers said our voices sounded digitized and conversations got broken up a couple of times. The speakerphone wasn't tops either. On both ends, there was a noticeable background hiss that didn't prevent us from having a conversation but definitely made it less enjoyable. We successfully paired the Treo 800w with the Logitech Mobile Traveller Bluetooth headset and the Motorola S9 Active Bluetooth Headphones.

General performance was OK. There was a bit of that typical lag we've come to experience on Windows Mobile devices when too many applications are running at the same time. It never got to the point where we were so frustrated that we wanted to abandon the phone, and we didn't experience any system crashes during our evaluation period. As we noted earlier, we had no problem connecting to a Wi-Fi network but we were more impressed by the blazing EV-DO Rev. A speeds. Web browsing was great, but the speed boost was really apparent when watching Sprint TV. Even with EV-DO, there was a bit of a delay when launching the service and video, but now, it takes just a few seconds. Video looked pretty good and the images and audio were always synchronized, but music playback sounded flat through the phone's speakers.

The Treo 800w's GPS capabilities are satisfactory. It took about 5 minutes for the smartphone to get an initial lock on our position, but subsequent starts were faster and it did a pretty good job of maintaining a fix on the satellites. We used both Sprint Navigation and Google Maps for Mobile on a couple of walks around the CNET neighborhood, and the radio accurately tracked our position. Given the time constraints of when we received our review unit and the launch date, we were only able to try out the navigation tools on foot, so we'll be hitting the road over the next couple of days to see how it does as an in-car navigator.

The Palm Treo 800w's 1,150mAh lithium-ion battery has a rated talk time of 4 hours and up to 8.3 days of standby time. In our battery drain tests, we were able to get 4.5 hours of talk time. With general usage, we noticed that after only a few hours of use, the battery levels dropped fairly fast, so that's a definite concern. With GPS, Wi-Fi, Bluetooth, and 3G, battery life will be an issue. According to FCC radiation tests, the Treo 800w has a digital SAR rating of 1.42 watts per kilogram.