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CNET editors' review
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CNET editors' rating:
stars
Very good
Detailed editors' rating
- Reviewed on: 07/08/2003
- Released on: 05/01/2003
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 The RIM 6710 is pretty much the same size as earlier BlackBerrys. |
The 2.9-inch monochrome display offers only crude graphics, and the black-on-gray presentation can't compare with a color model's bold characters and white background. But the icons and text are generally readable, even the tiny 8-point type that fits a dense 20 lines on the 160x160-pixel screen. Other wireless organizers far exceed that resolution; the newest ones double it. The backlighting, which you also get with the keyboard, helps in the dark.
 It is slightly lighter and a tad more slender, though. |
 You can sync via the bottom port and a desktop cradle, but wireless is often the way to go. |
Navigation is both fulfilling and frustrating. The roller switch on the side is an excellent way to get around and choose items, but if you change your mind about a selection, you have to back out screen by tedious screen.
Hitting the dedicated Call button at any time opens the phone interface. Once connected, you can talk via the included in-ear headset or directly into the unit. We liked the latter option better, though it was never loud enough for our taste. While you can autodial any number in an e-mail and type notes while you chat, no other telephone services are available.Despite its Lilliputian dimensions, the 6710 is big on features. Thanks to the efficiency of the operating system and applications, the 16MB of flash memory and 2MB of RAM go a long way; the 6710 does about as well as wireless PDAs that quadruple those numbers. Unfortunately, when you've filled the space, that's it--the unit has no slots for external memory modules.
RIM's software is the key to the BlackBerry's success, and those currently using the 900 series can easily move to the 6710. You get dedicated applications for contacts, the calendar, tasks, and notes, as well as an alarm clock and a calculator. On the downside, the 6710 lacks many of the creature comforts we've come to expect from wireless PDAs, such as an MP3 player and a suite of productivity programs. Like earlier RIM efforts, this model offers add-on programs and services such as DynoPlex's eOffice word processor, spreadsheet, and project organizer.
 RIM has patents on this keyboard, but it could stand some improvement. |
Phone mode is one button punch away. |
To nobody's surprise, messaging is front and center. The 6710's e-mail, SMS, and instant-messaging features make this unit the corporate handcuff of those for whom success hinges on continuous e-mail access. The system comes with an assortment of useful accessories, including a travel charger with international plugs, a screen cloth, and a belt holster, for which RIM's competitors charge upward of $100. However, the obligatory vinyl protective case is missing.
The icing on the BlackBerry cake is AT&T Wireless's mMode online services, which lets you open any WAP site and offers a good selection of destinations, including news, sports, weather, traffic, and even a surf report for beachgoers. Our only gripe with the service is that every time you choose an item, you need to click twice: once to select it and again to activate the Get Link function. The 6710 also gives you Match Mobile, which analyzes your profile and finds what could be your future significant other--odd for a device as corporate as a dark suit and tasteless tie. Your first month of Match Mobile is free, then it costs $5 a month.
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 Recharging the 6710 doesn't take long, and the unit comes with adapters to accommodate various international wall outlets. |
Using a Toshiba Satellite Pro 6100 host notebook, we synchronized an Outlook database containing 760 contacts, two months of appointments, and a few tasks in 1 minute, 27 seconds. The Toshiba e740 and Sharp Zaurus SL-5600 are much faster. We backed up the system in 59.4 seconds and restored it in 4 minutes, 30 seconds; again, the 6710 was a slowpoke. Presumably the antiquated serial-port connection caused the lag.
While the display isn't as sharp as the latest color screens, it's fine for reading e-mail and news capsules on the go. The best part of the 6710's performance is the extended battery life. Talk time is 6 hours, 30 minutes; you get about 9 days in standby mode for awaiting calls and checking appointments.
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