- Average user rating: 3.5 stars out of 45 reviews Back to product review
- My rating: 0 stars
Full user review
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21 out of 21 people found this review helpful
4.0 stars
"Beautiful but..."
Pros: Beatiful phone with great features
Cons: Support
Summary: This is a great looking phone that does just about everything I want. It has many features my previous Blackberry lacked. I really like the voice command calling feature. The display and call quality are excellent.
I bought it on the second day of release and TMobile was still working out the kinks. The Wifi didn't maintain a good connection to my router. I had to call TMobile and do a wipe of my phone to get it to work. The TMobile retail store employees weren't trained on the phone and in the store they didn't tell me some of the things I needed to do to the phone to get it to work correctly. They also don't explain the hotspot@home feature, which allows you to make phone calls through your wireless router. Once I got it home I realized it's not a standard feature and it costs another $10/month to add on. That's a useful feature if you don't have good reception at home.
The wifi feature will make your browsing much faster but only if you can access wifi.
So far it's taken 3 phone calls to TMobile to get things working correctly. TMobile has one of the best phone call support centers but it will take them 2 weeks to figure this phone out. I'd recommend going to the Blackberry website and using the tutorial for this phone (8320).
Ultimately I want a very usable phone with a high speed connection. TMobile's Edge network is not that fast. The iPhone is expected to have a high speed 3g connection in the first half of 2008 and there's a good chance I'll migrate to that phone (even though AT&T's nationwide rate plans are more expensive) in a year unless TMobile upgrades their network.
- 3 replies to this review
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While the hot spot at home plan is an additional $10, the phone will still use WIFI to make calls if you do not suscribe to that service, but will deduct the minuts from your plan total just as if you made the call over the cell system.
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Too bad about HTML email, and cannot get opera mini to work.
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FYI, T-Mobile is upgrading thier network to UMTS. But, this is a very large and long upgrade, so initially it will only be for voice. It'll be at least 2 more years before they have highspeed data on it.
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