RIM BlackBerry Curve 8320 - titanium (T-Mobile)

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Average user rating: 4.0 stars out of 74 reviews Back to product review
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9 out of 11 people found this review helpful

3.0 stars

"beautiful but beware disappearing icons"

by go-gadget-go on October 23, 2007

Pros: stylish, powerful applications, full qwerty

Cons: no video recording, no touch screen, icons may disappear
Summary: A friend of mine got this phone and, since I was long overdue for a phone upgrade I decided to follow suit after playing around with hers for 2 weeks.

I had mine for 2 days when the "Profiles" icon disappeared from the available applications, leaving my phone stuck on silent (thank goodness it wasn't set to loud!).

I went to my local T-Mobile store and all the staff was stumped. At their direction I called customer service, and tech support , after walking me through all the basic troubleshooting procedures, eventually told me I had to reinstall all the software... which I did... but the profile icon was still MIA.

I called tech support again the following day, and the guy told me to just return the phone. He also said he'd taken a service call earlier with someone whose camera icon had gone missing...

Either this is a bug I'm the lucky person who got the only lemon in the bunch (well, me and the person with the disappearing camera icon).

So, as much as I like the Curve, I'm off to find another phone.

Oh, and you can't turn off that sound it makes when you takes picture -- that's unfortunate.

Despite that, the Curve is a very nice, stylish phone. I'm new to smartphones and this had everything I needed -- full qwerty,email, 2.0 mpx camera, wifi, music player, etc.

Thank you for submitting your feedback!

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4 replies to this review

reply by: pazelton on November 2, 2009

This has just happened to me as well. No one has come up with a solution?

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reply by: hotnct on June 21, 2009

This has just happened to me as well. No one has come up with a solution?

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reply by: argetlam2103 on January 9, 2009

I have to agree with the first reply to this post. There should be an easy solution to your problem and your complaints aren't major enough to move away from the stability and efficiency of the BlackBerry.

Hopefully your icons don't start disappearing on your next phone too.

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reply by: jiangy419 on November 11, 2008

lol you probably just deleted the icon and depending on the theme some of them dont have the sound in the menu its just in the corner and u scroll sideways to get to it. As for the camera sound shut off its right in the options menu.

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RIM BlackBerry Curve 8320 - titanium (T-Mobile): $74.99

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