Version: 2008
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RIM BlackBerry Pearl - red (AT&T)

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Full user review

  • 7 out of 11 people found this review helpful

    2.0 stars

    "Quality Sucks - Too Many Bugs"

    by Calgary Simon on April 7, 2007

    Pros: good functions, small size, nice design

    Cons: Quality Sucks - Full of Bugs

    Summary: Sorry to make this conclusion. I had high expectation when I ordered it from Rogers 10 days ago. However, problems keep on coming.

    1. Voice dialing works very poor from the beginning. No practical usage in real life

    2. Voice dialing totally stopped working after updating some of my contacts. Removing blank names and special characters didn?t solve the problem. Re-install everything (application & data) didn?t work either. Had to remove hundreds of suspected contacts from my list to get rid of the issue.

    3. BlackBerry frozen/crashed during an ordinary phone call (calling out from Pearl), didn't recover till an hour later and showed Msg "Uncaught exception: Application net_rim_bb_phone_app (47) is not responding. Process terminated." Help desk said ?- It happens randomly to all BlackBerry once every 3~4 months, esp. if call log is too long (hundreds). Can remove the battery, wait for 20 seconds, and let it restart?. My log was only 20 something.

    4. When receiving phone calls, can hear the ring & see display, but sometimes all keyboard including the trackball didn?t response to any key press. It happened twice already in less than 2 days.

    5. Startup is very slow, more like a PC instead of a PDA

    6. Battery sucks. In the morning the battery was full, after 2 phone calls (only a few minutes long) and 12 hour usage (most time in standby mode), battery status already shows red.

    IMHO, RIM did a very poor quality control on the BlackBerry Pearl. I?ll have to return it.

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