Samsung Ace SPH-i325 (Sprint)

CNET Editors' Rating

3.5 stars
    Overall score: 7.3 (3.5 stars)

Very good

Average User Rating

38 reviews

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Samsung Ace SPH-i325 (Sprint) - OVR Samsung Ace SPH-i325 (Sprint) - PALM Samsung Ace SPH-i325 (Sprint) - BUTTON Samsung Ace SPH-i325 (Sprint) - POCKET
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  • Samsung Ace SPH-i325 (Sprint) - POCKET

CNET Editors' Review

CNET Editors' Rating

3.5 stars Very good
    Overall score: 7.3 (3.5 stars)
  • Design: 8.0
  • Features: 7.0
  • Performance: 7.0
  • Reviewed by:
  • Released on:
  • Reviewed on:

The good: The Samsung Ace for Sprint offers dual-mode functionality for world-roaming, and it's unlocked for use with international SIM cards. The Windows Mobile smartphone has a compact design and features a 1.3-megapixel camera, EV-DO, and Bluetooth.

The bad: General performance can be sluggish at times. It doesn't support overseas 3G GSM networks and lacks Wi-Fi and GPS.

The bottom line: For Sprint customers looking for a world-roaming smartphone, the Samsung Ace is a nice and compact alternative to the RIM BlackBerry 8830.

Review:

Good news for any globe-trotting Sprint customers: You now have a choice when it comes world-roaming smartphones. Joining the RIM BlackBerry 8830 World Edition, the Samsung Ace SPH-i325 offers dual-mode functionality for seamless international roaming with voice coverage in 180 countries and data services in 100 countries. It ships with a SIM card, but the handset is also unlocked so you're free to plug in a SIM card from other countries (note: it won't work with our domestic GSM carriers). The Windows Mobile 6 smartphone does have its share of disappointments. For example, it doesn't work on ... Expand full review

Good news for any globe-trotting Sprint customers: You now have a choice when it comes world-roaming smartphones. Joining the RIM BlackBerry 8830 World Edition, the Samsung Ace SPH-i325 offers dual-mode functionality for seamless international roaming with voice coverage in 180 countries and data services in 100 countries. It ships with a SIM card, but the handset is also unlocked so you're free to plug in a SIM card from other countries (note: it won't work with our domestic GSM carriers). The Windows Mobile 6 smartphone does have its share of disappointments. For example, it doesn't work on the GSM 3G networks overseas, and it doesn't have integrated GPS like the BlackBerry 8830. Still, if you're not keen on the BlackBerry, the Samsung Ace is a nice alternative and comes with a fair price of $199.99 with a two-year contract after rebates.

Design
The Samsung Ace is similar in design to the original Samsung BlackJack, yet there are subtle differences. At 4.6 inches tall by 2.3 inches wide by 0.4 inch deep and 3.9 ounces, the Ace is taller and heavier but thinner than the BlackJack. Its slimness makes the smartphone comfortable to hold and use as a phone, and you'll be able to slip it into a pants pocket. Plus, it has a soft-touch finish for better gripping when using it as a messaging device.

 The Samsung Ace has a pretty compact design that should be able to slip into a pant pocket.
The Samsung Ace has a pretty compact design that should be able to slip into a pants pocket.

On the front, there's a 2.3-inch screen that's slightly smaller than either the BlackJack II's or the BlackBerry 8830's, but it still has a 65,000-color output and 320x240 pixel resolution for a vibrant and sharp display. Below it, you'll find a spacious and nicely laid out navigation array of two soft keys, Talk and End buttons, a shortcut to the Today screen, a back button, and a four-way navigation toggle with center select key.

We found the Ace's full QWERTY keyboard to be spacious and easy to use.
We found the Ace's full QWERTY keyboard to be spacious and easy to use.

The full QWERTY keyboard is slightly improved over that of both BlackJacks. The keys have a slight pointed edge to them, making them easier to press than the smooth rounded buttons on the other models. In addition, they're not as stiff as the BlackJack II's, so we didn't make as many mistakes when composing e-mails and text messages.

On the right side, you'll find a microSD expansion slot, a scroll wheel, and an escape key. Some, including me, will be pleased to see the Ace has the more traditional side-mounted dial rather than the jog wheel on the Samsung BlackJack II. We prefer the former because it has better feedback and registers commands without problems, while the latter was a bit temperamental. The left side has a connector for the AC adapter and headset, but it's a proprietary Samsung jack, so that's an annoying restriction. Finally, the backside holds the camera lens, a self-portrait mirror, and a speaker.

The right side holds a microSD expansion slots as well as a jog dial, which we prefer to the Samsung BlackJack II's front scroll wheel.
The right side holds a microSD expansion slots as well as a jog dial, which we prefer to the Samsung BlackJack II's front scroll wheel.

The Samsung Ace comes packaged with an AC adapter, European and U.K. power adapters, a SIM card, a wired stereo headset, a USB cable, a software CD, and reference material. For more add-ons, please check our cell phones accessories, ringtones, and help page.

Features
The world roaming capabilities is the arguably the biggest draw of the Samsung Ace. It's dual-mode functionality means that the Ace will use Sprint's CDMA network for all domestic calls (Note: You cannot use it with AT&T or T-Mobile even though there's a SIM slot) but once overseas, you can switch to the GSM network. You can use the included SIM card, but be aware that you'll still incur roaming rates, which range from $0.59 to $4.99 a minute. Alternatively, since the smartphone is unlocked, you can purchase a prepaid SIM card from an international carrier and use their voice and data services. In all, you get voice coverage in 180 countries and data services in 100 countries.

Other phone features of the Samsung Ace include a speakerphone, voice-activated dialing, conference calling, speed dial, and text and multimedia messages. The phone book is only limited by the available memory with room in each entry for multiple phone numbers, e-mail addresses, work and home address, job title, and more. For caller ID purposes, you can assign a photo to a contact, any of 23 polyphonic ring tones, as well as a group category.

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Average User Rating

2.5 stars out of 38 user reviews

Rating Breakdown

  • 5 star: 11
  • 4 star: 7
  • 3 star: 4
  • 2 star: 9
  • 1 star: 7

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Most Helpful User Review

4.5 stars 8 of 8 users found this review helpful

"Great smartphone" By roadking26

Pros Slim design

Cons Call quality could be better

Summary I have owned a few smartphone/pocket PC & BB and I would have to say this is the best one so far. I had the blackberry curve and 8830 but could not deal with the way the email folders were set up and the fact the it took too ... Expand full review

Most Recent User Reviews (Showing 2 of 38 reviews)

By jpc454

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Specifications

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Quick Specs

  • Service provider: Not specified
  • Cellular technology: CDMA / GSM
  • Talk time: Up to 258 min

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