Samsung BlackJack II - red (AT&T)

Add to my list
Print
E-mail
Share

Average user rating: 3.0 stars out of 34 reviews Back to product review
My rating: 0 stars

2 of 34

Full user review

7 out of 9 people found this review helpful

0.5 stars

"My BlackJack II was a bust"

by LightBizUser on March 27, 2008

Pros: small and stylish, and had good reviews

Cons: mine was a lemon
Summary: In addition to these reviews I suggest going directly to the phone-specific forums run by the service provider, like this:

http://forums.wireless.att.com/cng/board?board.id=samsung&page=1

You can see the reality there. In general, there are people who love some phones, and others who have significant problems with same. I had read/heard great things about the BlackJack II, so finally made the buy.

I owned the BJII for just over 2 weeks and it was a lemon. I spent countless hours (about 30!!) between forums and tech support and trying to sync w/my PC, and nothing could overcome:
? Pitiful battery power (could not even get through a day, with minimal phone and e-mail use)
? Menus that didn?t function
? E-mail that sometimes worked, sometimes didn?t
? Attachments that came in with e-mail, but could never be opened
? The AT&T-specific mail program (XPress) worked one day, then never again (always got an error message)
? ActiveSync 4.5 never did work with my PC

Finally, on day 17 my contacts disappeared and the phone started turning itself off for no reason. Even after all that I figured I just had a lemon and should give BJII a second chance, but I gave up and now have a Tilt (by AT&T).

Fair warning, and good luck.

Thank you for submitting your feedback!

Was this review helpful? YES | NO

Report this post Email this post

Reply to this review

Write review Back to product review See all 34 reviews

Submit your reply

Thanks for your submission!

Thank you for helping us maintain CNET's great community.

Submit your review

Samsung BlackJack II - red (AT&T)

ORLog in with your Facebook account

1. Rate this product:: (Mouse over the stars to rate this product and click to set your rating.)
2. One-line summary:(Summarize your review in one line. 10 characters minimum; required.): 0 of 55 characters
3. Pros:(Tell us what you like about this product. 10 characters minimum; required.): 0 of 250 characters
4. Cons:(Tell us what you don't like about this product. 10 characters minimum; required.): 0 of 250 characters
Bottom-line summary:(Explain to us in detail why you like or dislike the product, focusing your comments on the product's features and functionality, and your experience using the product. This field is optional.): 0 of 5000 characters; Submit