"Great Potential, but falls short of expectations"2.5 starson by Toddman
Pros: Realistic color, Bright display, Lightweight (weight could either be a pro or con)
Cons: Back Arrow unresponsive at times, LED notifications are dull, touch wiz will be your first change, Still waiting for GPS software fix, Battery drains quickly, No Bluetooth Voice command for outgoing calls
Summary: This is my 6th Smartphone, 1st Android. I love Android, it's a great phone o/s. But I want to focus on just the device so I won't mention android too much. I had huge expectations for this phone, so much that my wife and I both got one. We got it on opening day with our "invitation tickets" as if they were going to sell out. (I love marketing ploys).@MrGadgetman & @nomad0321 Thanks for the notification. It's good to know that BT voice dialing works with this phone.
Phone works great most of the time. It's really snappy and fast at times but other times it can be sluggish and unresponsive. Overall, it works fine though, besides one crucial flaw:
On the bottom of the phone. There is a Cloaking back arrow touch button that almost always requires 2 - 3 presses to register. I've already swapped out one phone at the sprint store. My new one worked great for 2 weeks, now I have the same problem again. My wife too has this same issue. Sprint has had us both hard reset our phones to "fix" it. Still waiting for a solution. This is a big deal as I am relying that the back button works one time. When it doesn't and requires multiple presses -it really screws up my thought process. Each time pressing back 2-3 times gets old fast. Sprint Tech Support is still "looking" into this issue. Just google "Samsung Epic Back Button Problem" You'll find lots of people talking about this issue.
Other thoughts about the Epic:
Phone Quality is good, however speaker phone has a tin or echo sound at times, also caller on other side notices the mic degradation while on Speaker phone.
Camera takes good pictures with correct lighting. LED Flash almost always over exposes the picture. Not recommended for low light situations.
Keyboard is quite nice, I love it a lot. Power button is on right side toward the top, this has been hard to get used to. Battery life is not all that great, -buy additional chargers, and maybe buy the app Juice Defender. (It works) No Bluetooth dial out feature. Bluetooth will only work with incoming calls So it's not really roadwarrior friendly.
Overall, it's a nice phone. The screen is gorgeous, but it's been hard to focus and enjoy the screen with the back button issue. I hope it's just a software glitch. 2nd New Phone just started doing it (worked fine for 2 weeks), so it's really unpredictable. In conclusion: I would highly recommend the phone ONLY if bottom touch "back arrow" button gets fixed.
Updated on Sep 18, 2010