"Sucks!!!!!!!1"0.5 starson by ThurondAllenJr
Summary: This is the absolute worst phone I ever owned!!!! Customer service was not helpful and they replaced my phone with the same phone which now works worse. I have all the issues ever reported with this phone. I have not been sent the update as of yet. I tried to complete the update today and it isn't working or downloading. I am a new customer to T-Mobile and have been very dissatisfied since Day 1!!! They aren't helpful. You think I'm going to keep this phone for 2 more years? I will report you to everyone I can connect to since its been nearly 2 months of no resolve. I have 2 lines with both these horrendous phones and you wouldn't give me an update when obviously this phone needs to be recalled immediately! T-Mobile is horrible and please do not consider them for a service provider.