"BEWARE: Poor Power Button Will Break!"0.5 starson by amethyst21183
Pros: *Large display
*Easy to use
Cons: *Power button breaks even with normal use and cannot be replaced
*Samsung customer service is useless
Summary: BEWARE: GALAXY S2 POWER BUTTON WILL BREAK EVEN WITH NORMAL USE. TERRIBLE CUSTOMER SERVICE!
My power button broke less than 2 weeks after my warranty was up and Samsung REFUSES to replace the phone or even give me a credit towards a new one despite the fact that it was having problems before the warranty expired. I just didn't know it because it was only intermittent.
After talking to the call center, I was told they *might* be able to repair it for a fee, but that I'd be without my phone for up to a few weeks.
I've been a loyal Samsung customer for over a decade, but thinking about changing brands now.