"A great entry-level smartphone."4.0 starson by gblues
Pros: Swype makes the virtual keyboard painless.
The slide-out keyboard works when Swype doesn't (i.e. passwords).
The deep Google integration makes data syncing a breeze.
Cons: Internal memory is a bit anemic. Consider replacing the provided 2GB microSD card with something larger.
It's not a performance beast, so app performance might be disappointing.
Android comes with a learning curve that might get a little frustrating.
Summary: Some of the harshest CNET user reviews come from people who haven't completely explored the phone's features (you can, despite one reviewer's claims, assign unique ringtones to contacts), or were expecting iPhone-level performance from a budget-level device.
This phone isn't a powerhouse and doesn't try to be. What it does try to do--provide a quality, entry-level smartphone at a reasonable price--it does very well. As long as you don't buy it expecting more than that, I don't think you'll be disappointed with it. I know I'm not!