"DO NOT GET THIS PHONE!!!"0.5 starson by Wishkah420
Pros: It stops paper from flying off my desk
Cons: Nothing works. Force closes ALL THE TIME! Freezes up constantly, forces me to miss phone calls. Terrible support, terrible OS, terrible, processor, terrible phone.
Summary: I am a new spring customer(Less than 60 days into a new contract). I wanted the Evo for my wife and the Epic for myself. Apparently there was a nationwide shortage. The sales rep asked what I was looking for in a phone. I said, web, text, video, apps, phone. He said check out this intercept it does all of that and it won't cost you anything with the new contract. WORST MISTAKE EVER! I have called customer support repeatedly and they were not only helpful but rude. I have taken it to the sprint store, it has had a hard reset, a cleared cache, a reset to default, everything they could do to "fix" this phone and it still is nothing but a $400 paperweight. I even emailed email@example.com(don't expect to talk to Dan, you'll get a Mike or a Joe or something) explaining my situation, they declined my request for a new phone and sent me to the repair shop would like to give me a refurbished phone of the same model. So I'm thinking wait, you want to give me a USED piece of junk to replace my NEW piece of junk? Makes total sense... NOT! So now here I am, less than 2 months into a new 2 year contract and I'm stuck with a P.O.S. phone for at least the next year. I am very tech savvy, I build computers for a living so please take my advice and DO NOT GET THIS PHONE! IF YOU HAVE IT AND IT'S LESS THAN 30 DAYS TAKE IT BACK! Seriously, if you don't have problems with it now, you will. Samsung rolled out a great new Android OS 2.2 but guess what, this phone won't be supporting it. This phone is terrible, tech support is terrible, customer service is terrible. Once your 30 days are up and they have your rear end in a sling all the nicey nicey sales reps go by by. If you have to have spring go with the Evo or the Epic, if it will cost you $100 more, DO IT! You won't regret it in the end. For those of you with the intercept I recommend going here: http://community.sprint.com/baw/message/224248;jsessionid=C1E87A30D06902920A0EC2861294F33F.app2jive1 and demanding this phone be recalled or at least offer us an upgrade.