Samsung Intercept (gray steel, Sprint)

Pros: Nice size and keyboard

Cons: Laggy, Buggy, Drops Calls, Gets slower and slower every day you use it. And the worse part is Sprint just says, "Wait for 2.2." Yeah, like that is really going to help.

Summary: Had this product for 3.5 weeks and while it ran fine at the store and worked decently for a few days, after that it was hell. It would drop calls frequently and it would take up to 10 seconds for the phone app to start. If a PHONE takes that long to work as a PHONE, then there is something wrong. When I took it to Sprint, they told me that everything would be better when the Froyo update hit. My sister-in-law, brother-in-law and a couple of cousins had the same problems with their Intercepts. I didn't want to take the chance, so I traded it for a Hero. I am much happier. After a week, the Hero is still working great. I am rather surprised that CNET gave it such high marks, I think they would have seen many of the flaws after using it for an extended amount of time.