Samsung Moment user reviews (Sprint)

4.0 stars

"I love it!!!" on November 19, 2009 by flyjbaker

Pros: SPEED, SPEED, SPEED!!! Android apps, nice screen

Cons: Battery METERING issues. Android 1.5 with 2.0 on the way hopefully.

Summary: Alright, I have to get this out of the way first. The whole battery issue thing. The battery in this phones borders on STELLAR!!!! It would get at least 4 out of 5 stars. I know there are many people out there complaining about it. There is NOTHING wrong with the battery. There IS, however. something wrong with the battery "meter" on the phone. I would imagine it is a software issue. What happens is that the battery meter will show a relatively rapid decrease/discharge in the battery. You will be down around 15% by the late afternon. But you can operate the phone below 15% for hours on end. I challenge anybody with this phone to try to run it until it turns off/dies. You will be awake all night trying....I guarantee you. Is this an issue???... yes it is. It would be nice to have an accurate reading of actual battery life remaining. Another annoyance associated with this is that once the battery does go below 15%, the screen goes into a power saving made and automatically dims and you cannot brighten it until you recharge. So the people that freak out when it says you have 15% remaining....don't. You still have literally hours of use....potentially well into the next day if used lightly. If you would like to read a 10 page thread on this issue, visit this website(I have no interest)... http://androidforums.com/samsung-moment/13783-possible-battery-quirk.html

That link will give the potential buyer of this phone something to go on instead of just "the battery sucks".

Another issue is Pandora does not run smoothly on this phone. May have something to do with the buffer setting or the sampling speed but this is also a known issue. I am willing to bet this will get worked out because this is probably the second biggest issue next to the battery meter. People love their pandora.

Good stuff: Best thing about this phone is the speed. I had the Hero for 3 weeks and that phone absolutely drove me crazy. You would have to wait about a second for each touch to register. The Hero fans will say, "Gosh, you sure are impatient if you can't spare a second!". It is a second PER TOUCH. SO if you have to go thru menus that require 10 selections, you are there for at least 10 seconds. This phone is just POP POP POP POP....you can probably navogate that same menu in half the time and maybe even a third of the time on the Moment. The "phone app" on that phone(Hero) was so slow and laggy. For people that are looking for a good "telephoning eperience" this phone is the best cellphone I have ever used. Speaker volume(both interior and exterior) is excellent. Call quality is excellent. And I have yet to drop a call which is unheard of. I am sure it will happen, but I am still amazed. It is an excellent PHONE!!!
It is an above average internet device. The native browser is decent and faster than any other native browser I have ever seen. Opera Mini is not yet supported on this phone. So that is a bit of a disappointment.
I do not use my phone as a business tool so take all of that into consideration when you weigh my opinion so I really don't care much about syncing issues that others have had. Google is definitely trying to bring you into their "loop". They are a forced to be reckoned with, that is for sure.
I have found the virtual keyboard to be excellent as well. I don't really use the hard keyboard much which surprises me. The virtual keyboard looks very plain and the size and look of the keys do not inspire confidence at all. But when you go to typing, you hit all the correct keys somehow. Anyway, I am surprised at how well it works.

In summary, if you are looking for a phone on the Sprint network and are considering this one, I wouldn't let the battery meter issue turn you away. It is somewhat of an annoyance, but the phone WILL last you at least a whole day of regular use. There is a lot of noise out there about this and I don't think Samsung can turn a deaf ear to it. I would be willing to bet it will be fixed before xmas...but that is just a WAG. This is the best offering Sprint has....and it ain't too shabby!!!!

5.0 stars

"Underrated phone" on November 10, 2009 by acpmoment

Pros: -multi-faceted phone
-feels solid and comfortable
-touchscreen is responsive
-great apps, including some nice games
-slide out keyboard (really is a nice option)

Cons: I have yet to find one

Summary: I switched to Sprint from ATT where I previously owned an iPhone, but Sprint's unbeatable prices and new droid phones peaked my curiosity. Well, after many trips to the Sprint store and tons of research on the Pre, Hero and Moment, I finally decided on the Moment and I couldn't be happier. The Hero is getting a lot of attention right now and I think it's simply due to the coolness of the phone, which if you have any sense you would "lol" at that. When you look at the Hero and the Moment together you can kind of see why people are leaning towards that device, but once you turn on the phones and start to navigate through the screens you will see that the functionality is very similar. Some of the differences I found was the Hero had the pinch and zoom similar to the iPhone; however, that feature may be available for the Moment in the 2.0 release, but let me tell you that feature is vastly overrated. I thought it was actually going to be a deal breaker, but after using the Moment for about 30 minutes I realized its zoom is just as efficient. Another thing was the 7 screens on the Hero, hahah at that, I mean seriously the 3 screens on the Moment are plenty, especially considering you can create folders, which store at least 20 apps, so that is another overrated feature on the Hero. If you're an iPhone user you are nodding your head right now because the fact you don't have folders is irritating (disclaimer: I had a 3g phone, so the 3gs may have folders).

4.5 stars

"This phone is FANTASTIC!" on November 3, 2009 by muffinit

Pros: Gorgeous screen-lightning processor-slide out keyboard+lights-capacitive touch screen is VERY responsive-android-no lag-YES HERO NO LAG-battery is great if you run task manager-LOUD speaker and speaker phone-comes with nice ear buds-much more......

Cons: Not much to say here but this phone really got a bum rap on some of the reviews- TANK

Summary: I had the hero right before this phone for three weeks and i have to tell you besides the UI, this phone has that one beat in just about every thing and especially performance. I really got tired of making mistakes on that keyboard and the lag irritated me. I actually like the virtual keyboard better on this than the hero. But the physical keyboard is a night and day difference.
I also had the iphone 3gs and several others and to compare but this phone just won me over. Now the UI is very basic but I am the type that likes to build and design my own UI and not what someone else already stuck in there. When 2.0 comes out and this gets it, that will be something really look forward to. I can't believe some of the reviews i read from some of the review sights???? It almost made me not get this phone. I am glad that I had to see for myself with all the great specs this phone has I couldn't just not try it. But I am glad I did and I think you will too if you have some tech smarts in you.

Updated on Nov 10, 2009

This phone will get to 15 percent and stay there a LONG time. Most users will charge it before 15 percent and don't realize how much life is still in the phone. I was at 15 percent and had a 45 min phone call and it still wasn't spent. It must be a firmware issue that should be resolved with updates.

Updated on Nov 24, 2009

When you watch you tube videos go into the menu and select to switch the standard resolution to the HIGH QUALITY one and it will just POP out at you and really show how great this AMOLED screen looks along with the fast 800meg processor!

4.0 stars

"Overall a great phone..but for me, not the RIGHT phone." on November 16, 2009 by takaman27

Pros: great resolution and clarity, unlimited apps.....great camera, fast processor....screen goes blank when next to your face (LOVED THIS FEATURE)

Cons: awkward key placement on keyboard, phone is HEAVYYYYYY, very unbalanced feeling when texting or attempting to use with one hand, awkward app shutdown.......read full review

Summary: OK....here we go....as objective as I can be, up front and honest.....i gave it 4 stars because its a good phone, but i will list the things that i PERSONALLY did not like and have motivated me to get a Pre....i have been a long time Palm person and went out to buy the Pre recently and walked out with the Moment. Im open minded and always willing to try something new..This is my first Android and right off the bat i gotta admit i didnt like the mandatory gmail account you have to get, and the CONSTANT syncing notifications that never stop popping up. I think it is GREAT that you can work with gmail if you WANT to, i just dont use gmail and dont want to have to switch everything up, but still a GREAT feature if that doesnt bother you.....but everytime you go to add something to the calendar be prepared for continual screens to pop up confirming your sync....that got old REAL fast, and it seems as though the preferences just dont provide enough choices for how to customize your experience...( i could care less at this point about customizing the LOOK, just want to have control over the EXPERIENCE).

Screen is great, IN THE DARK OR LOW LIGHT....i read a bunch of stuff saying this new screen the Moment has is amazing, which it is, but when they say its great outside, THATS BS...my crappy Palm Centro is waaay better in direct sunlight....i had real difficulty seeing anything outside or in the car....BIG DOWNER......the keys on the keyboard are awkward as well (although this can be overcome by simply getting used to it)...in order to get the dedicated number row, they had to get creative....not my preference but oh well......i like the security feature of drawing the little design, actually i LOVE that feature...HOWEVER....i dialed 911 emergency FOUR TIMES by accident, luckily i was aware and hung up before call went through, but this shouldnt be such an easy accident...the 911 button is right next to where u are doodling your design to unlock phone...not a well thought out situation.......i also didnt like the fact that you had to download an app just to effectively CLOSE your OTHER apps.....shutting down an app is a hassle without it, and if you leave them running your batt life is horrible....very weird how after i killed all my apps, and put the phone down for 3 hours, when i picked it back up and checked the app killer screen, A HALF A DOZEN APPS HAD STARTED UP AND WERE RUNNING ON THEIR OWN!!!!! that was a HUGE turn off........if you like to use 1 hand this is NOT the phone for you. VERY heavy making 2 hands a MUST...even when texting with 2 hands it felt very top heavy and was constantly feeling as if it was about to magically fall from my hands. ..

I did like the fact that there are truely limitless apps out there to get....the speakerphone and sound were LOUD...which i like....LOVED the feature that dims the screen when talking on the phone so ur face doesnt hang up on somebody or answer the call waiting.....after treos and the centro....this feature had me seeing heart shaped candy....lol.....great idea....the internet was AMAZING..SUPER fast, google maps was FAST AND ACCURATE....the navigation was great....some cool stuff...didnt like that there was no multi touch for increasing screen magnification.....

as far as video quality....i went to youtube with this phone and the palm pre...put them side by side....loaded the same video...(in the moment you have to manually select HIGH DEFINTION otherwise youtube default is blurry)...and watched the video.......the Moment was a smoother image, with the pixels very very subtly being visible on the pre....BUT...the screen size almost identical, the the Pre was brighter both in contrast and color.....not something you hear by reading reviews....even the guy in the sprint store came over to see what i was up to and he was shocked.....

overall, my issues are small, but they added up to me not liking the phone......oh, and everybody is hating on the phone's battery life...just be smart with how you use it people and be sure to get the 3rd party App killer