"Good phone, bad service"1.5 starson by tkanazawa
Pros: lots of good features
Cons: Wouldn't work when I went overseas; abysmal customer service
Summary: Has all the features I wanted in a global phone. Too bad it wouldn't work when I tried using it overseas. Had to call Verizon via a credit card call...was told there was a network problem and a trouble report would be submitted and I would be called back. No call back. And after I got back in CONUS and called to check on the trouble report...was told no trouble report had been submitted. Was told to call back if I have trouble the next time I'm overseas. I bought this global phone for business, and I don't knonw if it'll work the next time I need to use it overseas.