"Mediocre at best; Reception in NY Metro area is terrible"1.0 starson by smartfonefreak
Pros: nice looks
Cons: restricted downloads, reception is terrible with internal antenna
Summary: I bought this for a family member after convincing them to switch from t mobile assuring how much better verizon was. Well I was mistaken. The service is not good but it appears to be the phone. THe internal antenna does not cut it and Customer Service told me that MANY, MANY Phones have been returned for this reason. So if you live in a major city with buildings, etc. I don't recommend this phone. I am exchanging for an E815 with an extendable antenna.