"Great Phone - poor subscriber service"2.5 starson by Larry John
Pros: Loved the futurisitc look of the phone
Cons: Sprint has setup the phone so it will not connect to a computer
Summary: I need to start off with - "CNET does not hold too or indorse my opinion of this product or services in any way, shape, or design, the opinion represented here is wholly my own and was formed from my contact with Sprint PSC and their paid representatives."
Yep.. I tried to get this phone to work in the "Bluetooth" mode with my Mac, so I could DL the phone book and never lose it again if the phone was damaged. BIG SURPRISE, Sprint PCS has a new option for you... it's called Wireless Backup and its a "pay" for service option. (No wonder they manipulated the phone in such a manner, "all the better you rip you off Grandma!") According to Sprint PCS tech/Mac support. This Bluetooth link option has been removed from the phone. It will not link to a Mac, Heck it will not even link with existing programs like BitPim, Data Pilot or Future Dial I've tried. When it does link with a Mac via Bluetooth, it only list using the phone as a modem source. That's all it can and will do, and I have searched the web high and low to find a driver to make this work.
This is a classic example of the old "Bait and Switch" routine. Sprint advises the unit is "Bluetooth compatible", but they will not elaborate, on what exactly their definition of "Bluetooth compatible" is. When you make a complaint about this... their opinion is "Too Bad So Sad, but you still have a two year contract with us..."
Maybe they forgot to read the Consumer protection laws regarding intentionally flawed products.