"Good price; Responsive Android; Option for 32 GB Memory"3.5 starson by selftaught
Pros: Front-facing camera is a plus; can hold up to 32 GB SDHC card; Google Play Store has decent amount of apps; Qwerty keyboard easy to use; thin enough for back pocket; voice quality clear; WIFI capable; Bluetooth capable; MP3 player; camcorder.
Cons: Android screen too responsive at times; picture quality not the best; wifi has disappeared on my device and needed to be reserviced; doesn't always recognize certain apps and device needs to be rebooted; battery time is short; device overheats.
Summary: I bought the Samsung Ultra on Black Friday at half the price, what a deal, so I can't complain too much. But my WIFI has disappeared to my own home modem. Samsung told me to it may not accept my WPA2/PSK setttings and to switch to WEP instead. I don't think that's a fair option for them to decide. They then had me do a factory reset for the device. Annoying. I was also sent to Tier 2 because this complaint was not new to them and they were having more calls on it. After spending hours copying what I needed, then factory-resetting, my WIFI still didn't work, and the downtime for Samsung is up to 21 days for return. Everything else works but the point of an Android phone is to surf the net, have a quick time doing it and now I'm stuck with 3G and a phone that has to be reset. Beyond that, I won't have a phone until it's returned. What I'm unhappy about is their customer service attitude that it's my fault for using a higher level of privacy with the key and they "probably won't be able to fix it anyway". Hmmmmm.....I've had Samsung before and loved it, then a BlackBerry, now a Samsung again. I believe they should stand behind their products and not leave their customers holding a phone that doesn't work properly and say "too bad".
The phone works off of Boost Mobile, and they have tried to help, btw.
Otherwise, the screen is clear, voice sound is clear, music plays well, apps work well.
Picture quality isn't that good, but I didn't expect startling quality for camera like this.
Google is intrusive and I would recommend you check your privacy settings on the phone if you are concerned about that. Also, check your apps settings for privacy. This is one huge difference I have found with my last phone and now using this Android.
I've had the phone for for only 4 months before it starting having problems and for a phone that retails in the over $200 market, I'm surprised. I'm just waiting to see what the outcome will be.
I wouldn't recommend this phone to anyone though after what I've been through-wifi disappearing; phone overheating and shutting down; high battery usage. I've had to carry two phones because of these problems now and seriously, what's the point of that?