"NO GOOD! Freezing & had to take batt out 11 Xs in 3days"1.0 starson by ebbegirl
Pros: I COULD ANSWER MOST OF MY CALLS WITHOUT MY VOICEMAIL PICKING UP.
Cons: THE NEW SAMSUNG VITALITY SMARTPHONE with UNLIMITED MUSIC DOWNLOADS. I haven't been able to hear ONE SONG! I went from being a loyal 11 year customer of Verizon, ported my only number ever to Cricket & purchased a NIGHTMARE OF A PHONE! Cricket wanted t
Summary: In a week's time I took the phone to CORP with another problem & while I was in there another customer of 2 days said her phone was acting up. They told us both that TOWERS or SOMETHING WAS DOWN so no one could download music. I mentioned that I had it a WEEK ALREADY-that's crazy. In addition, I am RECEIVING CALLS sometimes without it going to voicemail, THE RINGER is very LOW, most corporate stores DON'T HAVE DEVICE TO TRANSFER OVER YOUR CALLS, etc.I have so much to say about this PHONE. LACK OF C.S. SATISFACTION (BOTH CRICKET ONLINE & SAMSUNG MADE ME FEEL LIKE EVERYTHING WAS MY FAULT), etc. I LEFT MY OTHER MOBILE COMPANY BECAUSE OF THE EXPENSE...paying so MORE for LESS. But if I knew better I WOULD HAVE STAYED. I DIDN'T WANT TO LOSE MY NUMBER OF 11 years. I just wanted a new phone and I just had my VITALITY for 3 days...3 days...why couldn't ANYONE in either company help me. So I will be writing both corporate offices. I just wanted to tell this story so you'd be aware.