"Cool device. Too bad it stinks as a phone"2.0 starson by GotMBA
Pros: great screen, keypad, battery life
Cons: HORRIBLE call quality, background noise
Summary: I do not understand the problem. Sony keeps adding more and more features to their wireless phones, but they cannot get the phone portion right. What good is a device that combines all of these unnecessary and unused features and cannot get the one important feature, the phone, to work properly.
Do NOT buy this phone if you plan on using it anywhere other than a quiet room with the door closed. Any background noise whatsoever will be amplified and overwhelming apparent to your callers. Whats more, even the most basic background noise is picked up and turns the phone into single duplex. In other words, if you are using this phone while driving you will not be able to hear your callers because the phone will pick up the background noise and shut off the speaker on the other end. I drive a very quiet car, but callers constantly gripe about hearing loud road noise. And in an office or public setting, callers complain of hearing background noise at the same volume as my voice.
I cannot figure out how CNET tests supposed "call quality", because I have used many phones they rate well that pick up and amplify background noise to such an extent as to make the phone completely unusable. Like this one and every other Sony I have had, most Treos, and a lot of candybar-style phones.