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T-Mobile Dash 3G user reviews

User Reviews

  • Rating Breakdown:
  • 5 star:
    9/27
    9
  • 4 star:
    4/27
    4
  • 3 star:
    3/27
    3
  • 2 star:
    6/27
    6
  • 1 star:
    5/27
    5
My rating: 0 stars

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Results 1-5 of 27
  • 5.0 stars

    "AWESOME PHONE" on by opking44

    Pros: *Feels Great In Hand
    *Good for messaging and has a comfortable keyboard
    *Good Call Quality
    *Trackball feels great
    *Screen aliitle small, but looks great, so dont care.
    *Better than Blackberry Curve 8320

    Cons: NONE SO FAR.

    Summary: Overall, Great Phone and Love It.

  • 5.0 stars

    "Elegant, professional Smartphone" on by MalenaScordia

    Pros: The look of the phone
    QWERTY keyboard
    Overall design and clean lines of the screen
    Clear phone quality

    Cons: I have only had the phone for under a week - so far no cons

    Summary: This is truly a gem of a phone. As a busy professional, my work had supplied me with a Blackberry and I have used it for over a year.
    Compared to the Dash, my poor little Blackberry looks archaic, blah, and bulky.
    My little Dash is so simple to use and the screen is fantastic!
    The home screen automatically lets you know about missed calls, texts and emails and it is truly simple to use.
    I used to love my Blackberry and I still use it for work.
    But I think I'm falling in love again. With my Dash! :)
    Another thing which I was so surprised at was the lightness of the phone and its slimness.
    I'm not one of those people who enjoys the touch screen phones - so this Dash is perfect! It fits all of my requirements.
    My mother has the G1 and that thing could break a plate glass window if thrown.
    The Dash has a designated home button, a text button and camera one.
    If you want to text or call - you simply hit the contact button, the person you want, and a text or call ability comes up.
    This phone is truly cool.
    I would HIGHLY recommend it. You won't be disappointed.
    Thanks TMobile!

  • 1.5 stars

    "I feel like I've gone 10 years backwards in technology" on by admanc

    Pros: Looks, colors, hand-feel, price.

    Cons: Unacceptably poor user-interface.

    Summary: Compared to my previous phone (the Blackberry Pearl), the HTC Dash operates like it's drunk and disoriented much of the time. You try to move the cursor around the screen with the trackball and it bobbles all over the place, either not quite landing where you want it to land, or simply moving right past it, taking you into places you didn't want to go. You finally get to where you intended, and then the command menu icons on either side of the screen don't exactly line-up with the selector buttons on the phone, so half the time, you're hitting the wrong button that usually cancels you out of the screen you were just in, forcing you to start over from scratch again. It's infuriating to say the least.

    What was still more bizarre for me was the when I came to the realization that my E-mail messages were not always arriving real-time and seemed to send/receive at random intervals. Sometimes, I'd try to send an e-mail from my phone to my work computer so I could see it on a bigger screen. And then I'd wait, and wait, and wait, and wait...sometimes for well over 20 minutes.

    The available applications for download are just a joke compared to Blackberry apps. For example, the Facebook application is incredibly slow moving and tedious to operate. Your cursor bounces from one icon to the next with the slightest of movement, and then sometimes, it just flat out refuses to refresh, even though you're asking it to refresh.

    Finding things on the menu screens under various icons is quite random to the point where certain commands aren't in the normal places you think they should be, but they are in places where you'd never think to look. Using this phone feels like a daily scavenger hunt. Sometimes, when you are lucky enough to find where they've hidden some necessary setting command (like ringtone, wallpaper, security lock, etc.), you can't for the life of you remember where it was or how you got there the last time.

    When you do decide to go onto the web, the background screen of the browser's home menu is a shade of pale blue with a typeface color in a muted gray that completely disappears into the blue background, making it impossible to read, no matter which angle you tilt the phone. I mean, really??? Who designed this thing? Monkeys?

    Overall, it is infuriating how little thought was put into the user interface of this phone. In this day and age, after mobile phones have been on the market this long, and with the technology we now have, I find this phone to be completely unacceptable for consumer use. Mine is going back tonight. Thank God for T-Mobile's 14-day Buyer's Remorse Period.

  • 2.0 stars

    "unreliable,slow,dysfunctional, great idea-can't deliver" on by Lily_Lacey

    Pros: The idea of what it is supposed to do is helpful to me as a business owner, caretaker, student and everyday person

    Cons: I have had my phone replaced 3 times. The 1st one was clearly defective. The last 2 had the same problems: emails and text problems in and outbound, phone disconnecting or not connecting at all, battery runs down fast, phone get VERY HOT...

    Summary: I really wanted this phone to work. The keys are big enough for me to use more easily. The phone is confusing and consistently defective. The battery runs down way too fast. The phone gets alarmingly hot when in use. Features are unreliable. T-Mobile and HTC do not seem to understand how to use this phone and all it's features. You can't save or print texts-your supposed to be able to. Phone drops calls regularly and often won't even connect to send a call. It is hit or miss if you can connect with the internet as well as use it once there. It has been a nightmare.

  • 2.5 stars

    "NOT FOR THE CORPORATE USER! YES I HAVE USED THE PHONE" on by ImNotDead_1993

    Pros: Design is great, the trackball is great for scrolling
    Feels solid just a little thin for comfortably creating messages.

    Cons: Keyboard is still a little small (much better than the original Dash but still small) Bonnie Cha must have really small fingers, sorry, it's just too small
    Screen Size, resolution isn't up to what a smartphone's should be.
    TMobile's carrying this....

    Summary: Before reading this review keep in mind that I am a businessman who needs to take my office along with me so any complaint may not apply to the everyday consumer.

    I think it's important for people to think about whether staying with TMobile is really necessary. A friend of mine who was able to get his hands on a Dash two days before the release date let me play with the phone for a while and I have to say it's a definite improvement for TMobile. To each his own but I honestly feel that TMobile is best suited for those who are younger or first time cell phone users but as soon as you can jump up to a higher end carrier such as AT&T, Verizon, or Sprint. TMobile's prices and novelty phones like the Sidekick may be an attraction but consider the somewhat disappointing service before you sign on with them.

    My friend and I both work for an independent publisher and need a little bit of our office with us on our phones. When Blackberry debuted the Bold with AT&T I decided to finally jump from TMobile to AT&T and I haven't looked back.

    Ladies and Gentlemen, may I introduce the HTC Snap in one of its three forms. The TMobile version of the smartphone is a deffinite improvement over the Sprint version. The keys are larger and arranged in a much more usable array than those on the Sprint Snap. While this is great they're still small and hard to use and I know I don't have the largest hands out there. The phone feels good in the hand with the soft-finish backing unlike the slippery and cheap feeling material used on the Sprint Snap.

    I did write a review on the Snap from Sprint since another friend from the office tried it out (and returned it after 24 hours). I can honestly say that this is a much better phone than the Snap from Sprint.

    Firstly my biggest problem with the Sprint Snap was its horribly slow performance and frequent crashes. While helping my friend set the phone up with our office's corporate email (MS Exchange) the process was somewhat slow but the phone did not crash once and worked fine all the way through the process.

    Sprint's Snap hardly delivered as a smartphone and I found that the operating system was too much for the device to handle. Performance was horrible and the phone crashed at least 6 times while trying to set up corporate email. The Dash 3G must have a better faster bigger processor since it's fully capable of running Windows Mobile 6.1. While every Windows Mobile phone experiences lag sometime or other so it was only normal when the phone would sometimes take a while to respond. As a corporate device for the business user the phone will do in a pinch. When I say that I mean that if you can get a Blackberry or some other phone which will do instead then I would highly suggest doing so to avoid any type of problem. The Dash 3G did well as far as calling, SMS texting, emailing, and web browsing.

    The GREAT thing about this phone is it's addition of a trackball. Those who have used any phone with a trackball know how much easier it makes navigation especially on a webpage or even scrolling through email or down long menus.
    Speaking of navigation though a downside to the device I find is its display. The original Dash had a crystal clear display and I cant say for sure but I think it was bigger than this Dash. Windows Mobile 6.1 has a somewhat faded look when displayed on this screen and to me Windows Mobile 6 looked better on the original Dash.

    Since we were traveling between Los Angeles and New York City he decided to take the phone along and test out their service through the trip. We flew out of LAX's Terminal 5 and signal strength dropped greatly once inside the terminal, but again it's TMobile so not too much is to be expected. Once in the waiting area inside the terminal where there are windows signal strength picked up once again and we were able to make calls, text, check email, browse the web, and get what we needed done.

    Signal strength at JFK however was horrible even once we were outside at the curb and it wasn't until we were about a mile outside of Central Park that we were finally able to pull in a descent 3 bars, so just something to think about.

    Call quality in both downtown Los Angeles and Upper Manhattan was excellent and voices sounded great. One caller did complain about some wind noise which made it a little hard to hear at times however just changing the phone's position was a quick fix. I personally prefer the Bold's bulk since I feel it makes it easier to hold when composing long messages though when pocketed the Dash 3G deffinitely has a sleeker profile. Slipped into a briefcase the Dash 3G hardly makes a mark whereas my Bold is sometimes hard to fit in. Though again the Blackberry is a much more powerful phone.

    For the everyday consumer this phone should be a nice fit, especially for those who are making the jump from a regular phone to a smartphone and since it's on TMobile I think it's a great stepping stone until you're ready for a Blackberry!

Results 1-5 of 27

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