"Not for serious business users at all--poor reliability"2.5 starson by AAGie--2008
Pros: nice screen, good apps, when they work, nice keyboard, etc.
Cons: --phone/OS is buggy--it even re-booted itself WHILE I was talking with T-Mobile customer service about all this just yesterday
--too darn many buttons--you hand the phone to someone & they accidentally press one of the six or so physical buttons on th
Summary: I am a big Apple fan, but I don't use an iPhone, primarily because I want/need a physical keyboard to type fast enough. I have used a Blackberry for years as a result. My latest Blackberry (Bold) started driving me nuts when it upgraded to System 6, b/c that system is a little too "fluid" for a non-touch-screen device (emails scroll off-screen a bit uncontrollably), and it also had battery/dying issues. So, I thought I'd try something new. I know the Sidekick is aimed at "hipsters who want to always be in touch," but it seemed to be what I wanted: effectively an "iPhone with a keyboard" (yes, an Android-based phone, but iPhone-like compared to a BlackBerry). Today, I'm bringing the Sidekick back to the T-Mobile store under the buyer's remorse program. Here's why.
--phone/OS is buggy--it even re-booted itself WHILE I was talking with T-Mobile customer service about all this just yesterday
--too darn many buttons--you hand the phone to someone & they accidentally press one of the six or so physical buttons on the phone & completely mess up what you were trying to show them (Same can happen to an experienced user if you're not super-careful.)
--battery life seems awful/charge lasts less than a day, with just casual use--people at the store suggested plugging the phone in multiple times per day, but that's not practical in my life
--most programs default to light text on dark background, which is unreadable in sunlight. I downloaded other email programs which are more configurable, but still are buggy. (For example, Mail Droid on Sidekick shows light blue text on a white background in "light" theme in the settings screen, making it unusable w/o constantly switching from light to dark to go between using the app & setting it up!)
All that said, if these negatives hadn't so gotten in the way--the rest of the phone is lovely (nice screen, good apps, when they work, nice keyboard, etc.)
Now, I'll use the BlackBerry again for a bit, but if it goes back to mis-behaving, I'm going to have to leave T-Mobile for AT&T & get an iPhone. I can get the tiny bluetooth keyboard case to go with it if need be. (I won't go to Verizon b/c I need decent service in Europe, which is why I've stuck w/T-Mobile for so long!) Sorry!