Pros Never a dropped call, always has bars, free incoming everything, so get all those texts anyone wants to sends including pics then even if you don't want to pay for txts, U can send out from your computer. Been my only service provider for over 10 yrs
Cons Some basic phones are cheap, but I am sure that is w/ any provider. Spend the money upfront and get a nice phone to last the full contract.
Summary I live in Southeast Kansas and I have bars when the other providers don't including Alltel, AT&T, Sprint, etc. Not sure why anyone uses anything else.
Pros Us cellular blows away all the other cell phone carriers in the midwest. I've had Sprint, Nextel, and my in laws have AT&T. None of them compare to US cellulars coverage. In fact my in laws use my phone when their AT&T phones aren't working.
Cons Since US Cellular is a smaller carrier they don't get the IPhones or newest phones right away.
Summary If you can be patient and you live in the midwest US Cellular is the best carrier hands down. I have never been so pleased with a cell phone company. Even their customer service beats everybody. You will be happy.
Pros Free incoming calls, texts, and pics!
Cons Alot of dropped calls, not so great reception, limited selection of phones
Summary I've been with U.S. Cellular for a couple years now. For the most part, I've been satisfied, especially with the unlimited free incoming calls, That way I don't have to be worried about using my minutes at all. The only real complaint I have is that I get SO MANY dropped calls. Sure, it's not really THAT bad, I mean, all you have to do is call the other person back, but it sure does mess up the conversation.
Another thing is that, interesting enough, I'm in a southwest suburb of Chicago, and I still suffer from dropped calls, even though I'm only half an hour away from the carrier's base city.
The reception in Illinois isn't that great. I go to University close to central Illinois, and in my dorm room on the top floor I would get NO reception at all. But if I would just go to the next town over, which is more populated, I would get all full bars. So the reception coverage isn't equally spread out.
Since it's not a Nationwide carrier, you can't use your phone out of your Home state without getting charged big roaming charges. However, you CAN use texting anywhere in the U.S. just the same.
Right now I'm using a Samsung Delve, and the phone is unresponsive at times, and sometimes I would go to unlock it only to find it completely turned off somehow. But when the phone is working normally, I love it! I don't need all the apps of an IPhone, so i think it's a great fit for any budget customer who doesn't want to worry about using up minutes and doesn't mind dropping a few calls once in a while.
Pros Free Incoming calls, seven to seven nights and weekends.
Cons Phone selection limited.
Summary We were AT&T Customers at the turn of the century. When AT&T went to Cingular, the phone service went strange; we went shopping. US Cellular became our choice at that time, and have been for over four years.
We have a family plan, at $20.00 more a month the family can text unlimitedly. We took unlimited incoming calls, so call us at anytime, it costs us nothing. We call anyone in the network at any time, this costs us $10.00 a month.
Our plan has unlimited talk starting at Seven, and ending at Seven. Weekend and Holidays are unlimited calling.
If we were to go to another carrier, these features would cost us about $30.00 more a month.
They are quite good, I would recomend taking a look at them in this New England region (Maine/NH).
Of course you will make up your own mine.
Pros Five bars, clear signal, no dropped calls, good local support.
Cons Can't come up with any.
Summary We are restricted to only Verizon here for landline service but U.S. Cellular rules the cells. In fact, most I know have dropped their landline with Verizon, skipped Verizon's cells, and gone with the great service we have in this area with U.S. Cellular.Updated
Just wanted to echo what others have brought out, that U.S. Cellular has short hold times on national phone tech support AND outstanding local representatives who give truly personal service. We went with U.S. Cellular about 5 years ago after dropping Verizon, who had major poor service in tech support, call clarity and weak signals.