"US Cellular is the best carrier in the United States!"5.0 starson by rejoicefulone
Pros: Excellent Call Quality
Great handset selection.
Free Incoming minutes, text, pics, and videos.
Overage Protection for free!
Free Online Album
Cons: None! I am totaly pleased!
Summary: I live in a first floor apartment as well adn experience the same issue. I have tried many carriers, with same results. Once I did further research I found out that the only way to get full signal is to obtain a landline. As the phones are concerned I found out that US Cellular puts their phones through vigorous testing. If you research JD Powers and Associates, they ranked US Cellular #1 in Call Quality in the Central region. This has been awarded 9 consecutive times. I am a person who researches beyond my opinions. If I switch to at&t and Sprint I know that my call quality is going to be low. This is the most important to me. I have yet to call in to Customer Service, so I won't judge it. I did recieve a call to welcome me to US Cellular over 3 years ago. I have never heard of a carrier doing that. That says something about a company. I have been with US Cellular for 3 and half years and have been totaly pleased. The store location I visit is extremely friendly and compassionate. I know US Cellular will make it right if you keep an open mind. Afterall you catch more flies with honey than vinegar. (If you use words of kindness, people will do more for you. If you use words of discord, you will be neglected.)