- Average user rating: 2.0 stars out of 4 reviews Back to product review
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
1.5 stars
"Dropped the ball on Install for PC"
Pros: Have not gotten there yet. If you wait to buy, you will find the pros much sooner.
Cons: A few registry edits, a cleanup utility, several reinstalls, and almost 6.5 hours later until I got to open it for the first time.
Summary: If you have just spent a pretty penny on a CS3 application, be prepared to spend several more in time. The initial install of Adobe CS3 Web Premium, an upgrade from CS2, was a nightmare and very time consuming. The only relief throughout the process was finding hundreds! of users experiencing the same misery. Apparently Adobe failed to work out all the bugs with its install program. They decided instead to push the expense off on us the loyal and money-backed customer.
My advice is do NOT buy a CS3 product for PC until there is a fix for the installation app. The Adobe representative was very apologetic, informing me that an update is on the horizon. Wait for it. Your life will be saved hours of frustration and headache, especially if you have any Macromedia or Adobe products already running on your PC.
I know these reviews are typically for the software itself, but what can I review if I spent the last two evenings of my life trying to install. Today I am hopeful: I believe all the quirks are worked out... unless the updates I am running now uncover a new issue.
Again, save yourself some heartache and wait for a fix.
As for you Adobe, bad show... My disappointment runs deep but I need your tools. Enjoy the money I gave you, but do not do this again to your customers.
P.S. Get familiar with these phrases. If you are trying to install now, you will be seeing them a few times:
1. The Installer has insufficient privileges to modify the file...
2. Component Install Failure
3. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.
Where to buy
Adobe Creative Suite 3 Master Collection:
$1,217.80 - $1,549.88
| store | price | in stock? | rating |
|---|---|---|---|
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$1,348.78 | Yes |
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$1,217.80 | Yes |
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ComputerSoftwarePlus.com
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$1,549.88 | No |
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SaveInTheUSA.com
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$1,521.00 | Yes |
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