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"Hands-down the worst piece of software I've ever bought" on by gweigel
Pros: The graphics on the box were nice. It was downhill from there.
Cons: Difficult to set up, forced me to switch browsers, then didn't do what I needed it to do. Adds an unnecessary layer of data. Customer-support doesn't even offer phone contact. Email only. Their policies are inflexible.
Summary: Had nothing but trouble with this. It was mispresented right off the bat, and I wasn't told about the free trial. After 2 hours of failed tech support by email, the rep admitted it wasn't doing what it should be doing. He gave up and offered to cancel the account and refund the money.
When my credit-card statement came, no refund. The Apple Store told me to take it up with Mobile Me. Mobile Me gave me a classic run-around and said they can't refund after all because the "activation key" was enabled through Apple. I ended up having to dispute the charge on my credit card.
To add insult, Apple's own tech-support person (on an unrelated matter) called Mobile Me a "disaster." Very honest and accurate. He told me about one minor setting change on my server that allowed my email to do what I needed it to do.
From a former newspaper consumer writer, I'd advise avoiding this product at all costs. The Iphone itself is great. -
"To call it a P.O.S. would be kind." on by Zanny_Blowzsteve
Pros: None at all.
Cons: expensive, redundant, unreliable & pointless
Summary: To call Apple's "Mobile Me" a total piece of Sh*t would be kind. To compare "Mobile Me" to total peices of sh*t is an insult to those Pieces Of Sh*t. I've never seen a more worthless "service". I can use GMail, & Picasa & get more for free that what Apple is offering. And I've got a better chance of the services being up & available. Apple can't even keep their servers up & running.
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"SO SO BAD . actual service is almost as bad as customer service" on by chackodog
Pros: did i mention i hate them
Cons: NO EMAIL ,, CUSTOMER SERVICE SUCKS. (NO PHONE )
Summary: MOBILEME GIVES APPLE A BAD NAME . NOT GETTING EMAIL FOR WEEKS WRECKED MY PERSONAL AND FINANCIAL LIFE.
*** DONT USE **** youve been warned** -
"Terrible. One sync problem after another." on by stgodric
Pros: The promise of instant connectivity among my 3 mac devices. Ease of set up.
Cons: Instant connectivity is a myth (confirmed by Apple Store employees, read on...) Buggy. Slow. Applecare doesn't apply, so that if there is a problem there's little recourse and limited access to help. Not dependable for professional use.
Summary: I drank the Kool Aid. As a long time Mac user, I just upgraded my Laptop and bought an iPhone in large part to be able to sync info across these devices and my laptop. After an admittedly quick setup and one day of connectivity the decent into hell began reaching it's low point in a 3hr marathon at the SOHO Mac store. No one was able to help me. Not even the Creatives at the Genius Bar. I spent 90mins on line im'ing with support while they had me repeat all the steps the Genius Bar guys had. Then a supervisor took over and the steps were repeated a 3rd time. Finally, they announced that they couldn't resolve the problem at tthat time. That this happens "infrequently" ("routinely" as confided by my sympathetic new friends at the Genius Bar), and I've been receiving intermittent emails from them ever since.
I wanted to return my iPhone which I had purchased from the same store only 3 days before, but no. TO ALL YOU BLACKBERRY USERS ON THE FENSE, STAY WHERE YOU ARE, I wish I had. -
"DON'T BUY MOBILME" on by carm97
Pros: NONE NONE NONE
Cons: EVERYTHING
Summary: Good thing I tried the trial offer. Mobileme is a complete waste of time and energy. Stay away !!!!!!!!
Apple MobileMe user reviews
